Else was great, she took her time to help me solve my issue , she was patient, kind and very polite . She also proved herself to be knowledgeable about what it needs to be done in order to ensure c... See more
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My wife thought that she was buying something, instead she paid for membership 9.99 e, then after 3 days we were charged 14 euro for top up fee. Then I got in chat with Andy which was very helpful who... See more
Thank you for the kindness of the staff whose trying to explain on how this shopping site works , i give 5 star especially to mam emily who give more attention on me thank you so mich mam more power... See more
Alero and others were nice to me for their quick intervention and responses. I had a good experience. Thank you. Olutoyin
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Declan was helpful getting my money back
Very good agent Emma find the Best…
Very good agent Emma find the Best solution for me fast
Absolute scammers!
Absolute scammers!
I was under the impression I was paying online for NCP car park. They have proceeded to take multiple payments from my account the latest being £40! I’m now in the process of having to cancel my card with the bank. Contacted them and they confirmed via email they had cancelled my account and the. Took further money from my account!
Be very careful as I honestly don’t know how I was taken from the NCP car park payment to these scammers!
Very satisfied from the services..I…
Very satisfied from the services..I recommend to eerybody... Very pleased...
Else offered amazing customer support!
Else was great, she took her time to help me solve my issue , she was patient, kind and very polite . She also proved herself to be knowledgeable about what it needs to be done in order to ensure customer satisfaction.
Thank you Elsa, keep up the great work!
Thanks max :)
Had a bit of trouble at first but it has all been solved with help from MAX. Brilliant customer service
I can’t say anything negative about my…
I can’t say anything negative about my experience with you because I was not a member for long but overall it was fine
My wife thought that she was buying…
My wife thought that she was buying something, instead she paid for membership 9.99 e, then after 3 days we were charged 14 euro for top up fee. Then I got in chat with Andy which was very helpful who explained me everything and helped to recover 14e, for him review 5 stars for company 1 star.
Veery good parsen helping my thinku…
Veery good parsen helping my thinku stomach
This website presented a product for…
This website presented a product for sale and used that to get your bank details. Then go behind to defraud your account.
Please be very careful.
Thank you for your assistance emerald
SCAMMERS! THIEVES! BEWARE!
SCAMMERS! THIEVES! BEWARE!
They took 2 x small sums of euros from my UK account for no known reason which I failed to notice on my statement. Then they began to bill me £39.65 twice per month!
They are THIEVES!
I have never signed up to anything from Electrogoclub.com or Formyhobbies.com
Both websites are also fraudulent. Beware! THIEVES!
Any and all enquiries were answered in…
Any and all enquiries were answered in a timely, friendly and professional manner.
Thank you escalation team and a big…
Thank you escalation team and a big thanks to Eugene.
Issues addressed and excellent…
Issues addressed and excellent communication and service.
Great Service!Thank you for the…
Great Service!Thank you for the efficiency and excellent service!
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