Electronic First Reviews 428

Purchased a Spotify subscription at a reduced price from Electronic First. They are based in the UAE. Was provided a login that worked for 3 days then the Spotify account was cancelled/blocked - apparently 'No user exists with that username'! On their website they promise a 30 day 100% money back guarantee - this is a complete lie! Been trying to get my refund for last 2 weeks with no progress. Now I have to go to the trouble of raising a dispute through the bank. Do not trust this company.

Bought windows 11 Pro keys and office 2019 keys. 6 keys do not work - no replacement, no money back. STAY AWAY.

I order office 2021. Key already been used. Never got answer or refund

I have used other websites for games and they have been really good so I forgot to check this company out I am afraid it's a scam or if actually legitimate I don't see it being around for long worst company I have ever used will not be using it again

Simply the best, they solve problems, they provide quick, my second time buying and there will definitely be a third and a fourth. Thanks again!

Had trouble at first getting access code but the Mario kart game works perfectly fine . Definitely recommend

This website is a total fraud. I bought a game and received someone else hotmail credentials without any game in it.

I would give zero star if I could. I placed the order when it was $8. Right after I placed the order they changed the price to $18. They emailed me saying it out of stock will take 6-12 hrs to be back in stock. After 6 hrs they sent me an email saying cancelled my order due to the price adjustment. This is false advertisement and wasted of my time

I just bought an Animal Crossings Account. I have to admit: It gave me quite some stress seeing a couple of bad reviews online. But now a couple of hours later, my kid is happily playing.
The process wasn't that easy, but clearly & detailed explained.
So eventually nothing but happy faces from my end!

I purchased an activation key for Windows 11 for the absurdly low price of around £5. It didn't work. I thought hey-ho, worth a try, what the hell.
On the off-chance I clicked their "contact us" button. What a service that was! Within 90 mins I had had three replies.
The first one telling me exactly what I needed to screen shot so that they could help. The second telling me that I had bought an activation key for Windows 11 home but that I had the Pro version. I bought the pro version, again for around £5 and it worked perfectly. Third message refunded my first £5. I have never had customer service as good as this for a £5 purchase. ( Except for Amazon of course)

The Steam key I was given never worked, and they never provided a refund after I contacted them several times. I'd never recommend this site.

Scam website just noticed this is trying to copy electronicfirst dot com
Don't fall for it you've been warned.

I've just had a problem with a purchase from the real place and they sorted straight away this place would air you

I’ve bought two games from them and the process is sometimes kinda long but they have all the steps written perfectly and its easy to follow. Sometimes you even get bonus games on the account which is fun. Its more than half the price I would pay for the game normally so im forever grateful. Also their support works perfectly and they are very kind 🫶🏻

Very thankful.
They gave me another game key as compensation for the last one not working anymore.

It was my first time that I used this service and the only stage that I encountered an issue was through my own fault. This was quickly and completely resolved by customer service. Very satisfied

I deal with small businesss it this company are great on promise low on delivery Yesterday I ordered and paid for a game I have not even received now I am told it is out of stock this is not true

The customer support is poor to frustrating and as yet I have not had much feedback from anyone at strongly advise apply as much pressure as you can - I am very disappointed

Perfect service with a very minor payment problems although it may have just been my bank. Would recommend!!

Terrible customer support, took 15 hours before a single message was replied to me. They ask for credentials they should not need (such as your passport, ID and driving licence).

Scammer, don't buy