Walked in, we were greated by a gentleman with a smile, letting us know he was there to assist us. I told him exactly what I wanted in a washer. One that filled the tub up with wash & rinse water, & n... See more
Company replied
2200 Hamilton Place Blvd, Suite 01, 37421 Chattanooga, Tennessee, US
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Walked in, we were greated by a gentleman with a smile, letting us know he was there to assist us. I told him exactly what I wanted in a washer. One that filled the tub up with wash & rinse water, & n... See more
Company replied
Worker called me a guy(I’m a female) and then he was just rude the whole experience all because I wanted to take my tv out the box. I understand the liability and I told him I wasn’t bringing it back... See more
Company replied
I would have given 5 stars; but your people that load the appliances/merchandise act like that they are afraid to do anything with helping to secure the load. As soon as they got my Refrigerator loade... See more
Had a back order issue with online. Called the store they had my exact order online cancelled and store pickup was done that day. So easy and so helpful Hamilton Place location customer service TOP NO... See more
Written by the company
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
We offer several support and repair services to help you get the most out of your electronics.
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
2200 Hamilton Place Blvd, Suite 01, 37421, Chattanooga, Tennessee, United States
Replied to 86% of negative reviews
Typically replies within 1 week
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VJ from Electronic Express in Chattanooga went above and beyond to help me exchange a defective Samsung TV. He and the staff are friendly and very knowledgeable.
Very pleasant people to deal with. Excellent service. Good communications. Fair pricing.
Robert, the salesperson at EE did a great job helping me to decide which washer/dryer was best for meeting our needs. He took me through the purchasing process and made sure I had the warranty protection I needed. He also gave me rebate info that would refund me $100.
This company was great. Ordered and paid over the phone and they delivered within a couple of days. Great service.
Robert was very friendly and remembered my husband from months ago
Damaged washer was spotted by delivery service and promptly replaced.
Process for purchase and installation was wonderfully quick. Great experience for my first time buying appliances and will for sure come back if need be.
Product availability. You did the work for price checking. Excellent customer service.
The Appliance department was great to work with. They were very informative. They answered lots of questions and helped me to make the best decisions for my purchase. Delivery staff was very efficient and easy. The delivery staff were also very clean, quick, very polite and well mannered. Overall experience was excellent. Will definitely purchase again.
I get very personable service and advice, which helps me decide what to buy. There is no pressure to buy anything. I like that.
Overall good service!
A small problem with the ice machine hookup.
Great experience! Pat did a terrific job of explaining options and helping us pick our range, and the delivery team was on time and efficient!
Had an Amazon order to pick up. I was looking for 2 setsof one kind of speaker. Ordered 1 set of speakers, because Amazon said there was only 1. Show up for pick up, and see multiple boxes of what I ordered. The customer service rep at the store helped me out and got me a 2nd set of speakers like I wanted in the first place. Very nice guy.
The sales person at Chattanooga Electronic Express is what made the experience a positive one. He was very professional and helpful without being pushy.
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