Electronic Express - Chattanooga Reviews 63

TrustScore 4 out of 5

3.9

2200 Hamilton Place Blvd, Suite 01, 37421 Chattanooga, Tennessee, US


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See what reviewers are saying

Rated 5 out of 5 stars

Walked in, we were greated by a gentleman with a smile, letting us know he was there to assist us. I told him exactly what I wanted in a washer. One that filled the tub up with wash & rinse water, & n... See more

Company replied

Rated 1 out of 5 stars

Worker called me a guy(I’m a female) and then he was just rude the whole experience all because I wanted to take my tv out the box. I understand the liability and I told him I wasn’t bringing it back... See more

Company replied

Rated 4 out of 5 stars

I would have given 5 stars; but your people that load the appliances/merchandise act like that they are afraid to do anything with helping to secure the load. As soon as they got my Refrigerator loade... See more

Rated 5 out of 5 stars

Had a back order issue with online. Called the store they had my exact order online cancelled and store pickup was done that day. So easy and so helpful Hamilton Place location customer service TOP NO... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Computer and Accessories Store
  4. Computer Store
  5. TV store
  6. Washer and Dryer Store

About Electronic Express - Chattanooga

Written by the company

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Contact info

  • 2200 Hamilton Place Blvd, Suite 01, 37421, Chattanooga, Tennessee, United States

  • 1-423 497-5381

3.9

Great

TrustScore 4 out of 5

63 reviews

5-star
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1-star

Replied to 86% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

VJ at the Chattanooga Store

VJ from Electronic Express in Chattanooga went above and beyond to help me exchange a defective Samsung TV. He and the staff are friendly and very knowledgeable.

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great

Very helpful staff who knew their products. Kept informed about are delivery.

October 15, 2023
Rated 4 out of 5 stars

Great sales expertise

Robert, the salesperson at EE did a great job helping me to decide which washer/dryer was best for meeting our needs. He took me through the purchasing process and made sure I had the warranty protection I needed. He also gave me rebate info that would refund me $100.

September 22, 2023
Rated 5 out of 5 stars

Great 1st buying experience…

Process for purchase and installation was wonderfully quick. Great experience for my first time buying appliances and will for sure come back if need be.

September 5, 2023
Rated 5 out of 5 stars

Great Experience

The Appliance department was great to work with. They were very informative. They answered lots of questions and helped me to make the best decisions for my purchase. Delivery staff was very efficient and easy. The delivery staff were also very clean, quick, very polite and well mannered. Overall experience was excellent. Will definitely purchase again.

August 29, 2023
Rated 5 out of 5 stars

Had an Amazon order to pick up

Had an Amazon order to pick up. I was looking for 2 setsof one kind of speaker. Ordered 1 set of speakers, because Amazon said there was only 1. Show up for pick up, and see multiple boxes of what I ordered. The customer service rep at the store helped me out and got me a 2nd set of speakers like I wanted in the first place. Very nice guy.

August 18, 2023

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