Electronic Express - Chattanooga Reviews 63

TrustScore 4 out of 5

3.9

2200 Hamilton Place Blvd, Suite 01, 37421 Chattanooga, Tennessee, US


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See what reviewers are saying

Rated 5 out of 5 stars

Walked in, we were greated by a gentleman with a smile, letting us know he was there to assist us. I told him exactly what I wanted in a washer. One that filled the tub up with wash & rinse water, & n... See more

Company replied

Rated 1 out of 5 stars

Worker called me a guy(I’m a female) and then he was just rude the whole experience all because I wanted to take my tv out the box. I understand the liability and I told him I wasn’t bringing it back... See more

Company replied

Rated 4 out of 5 stars

I would have given 5 stars; but your people that load the appliances/merchandise act like that they are afraid to do anything with helping to secure the load. As soon as they got my Refrigerator loade... See more

Rated 5 out of 5 stars

Had a back order issue with online. Called the store they had my exact order online cancelled and store pickup was done that day. So easy and so helpful Hamilton Place location customer service TOP NO... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Computer and Accessories Store
  4. Computer Store
  5. TV store
  6. Washer and Dryer Store

About Electronic Express - Chattanooga

Written by the company

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Contact info

  • 2200 Hamilton Place Blvd, Suite 01, 37421, Chattanooga, Tennessee, United States

  • 1-423 497-5381

3.9

Great

TrustScore 4 out of 5

63 reviews

5-star
4-star
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1-star

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great and friendly experience

Came in looking for a washer and dryer. With zero expertise in the brands and which one to choose, the salesman pointed me in the right direction. Was very knowledgeable about the features and benefits of the product. Would definitely recommend.

August 19, 2023
Rated 5 out of 5 stars

Knowledgeable, Friendly, Very helpful

Needed a refrigerator on a Sunday. They had the one I wanted in stock and we were able to pick it up and get it installed all in the same day. Kudos to Electronic Express, their friendly and knowledgeable team at both the Chattanooga (where I bought it) and Cleveland stores (where I picked it up)
You saved the day!

July 23, 2023
Rated 3 out of 5 stars

okay

Salesman told me my equipment would not work if I did not buy what he suggested

July 18, 2023
Electronic Express - Chattanooga logo

Reply from Electronic Express - Chattanooga

Thank you for the review. Can you please call the store and ask for a member of management? We would like to know if additional training is required by our associates for the particular issue you were trying to solve. Thank you.

Rated 5 out of 5 stars

Employees were friendly and helpful

Employees were friendly and helpful, I ended up getting a good deal on a monitor as well since the employees let me know it was tax free weekend while I was purchasing a new pc anyways.

July 29, 2023
Rated 5 out of 5 stars

The customer service

The customer service provided when I had to return the computer I just bought and it was a used one, not new and it didn't work. But, the manager was very helpful and made things right.

July 3, 2023

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