Electronic Express - Clarksville Reviews 47

Everything went smoothly from start ( purchasing) to finish. Delivery team was great

I purchased a product online because I was in a hurry and just wanted to pick it up and go. I waited until I received the email notification that my order was ready for pickup, then went to the store. When I arrived no one greeted me, and when I told the employee at the counter that I was picking up an online purchase, they didn't know where to look. They had to find another employee who had to go find the product on the shelf first, then scan my ID. I would have been able to save more time walking in and finding the product on my own as a normal in-store purchase.

Professionalism

Had a vert bad experience with Arnie in clarksville tn.. with his bad salesmanship I will no longer shop at electronic express.. long story short I bought a new C5 LG it was defective brought it back the next day and Arnie completely lacked any kind of remorse. I asked him what could he do to make it right because I went through so much trouble with the tv he has sold me, at that moment his attitude changed and he became completely rude and unprofessional. He offered a 2 dollar discount in a very smart alec Manor. if he could not help with any kind of discount that's all he had to say instead we were faced with a very disgruntled employee.. I will not recommend like Electronic Express because of the attitude of management..

Very fast install and did a great job to make sure it was done right

Just happen to get the time and a handy man today the 2/25/2026 one week after I purchase this TV and when we open the box the TV was damaged a BIG CRACK on the top right hand corner of the TV and the store manager telling all type of stories that I will not be able to get a TV and that I will have to pay more money to get a TV delivered this is the worst place to buy anything my worst experience.

The prices are reasonable, but when I chose to purchase the dryer online, it stated that the item is in stock at the store. After completing the order, I received an email days later that the item had to come from a different location, which delayed scheduling delivery to my home. This was inconvenient because a week after purchase, still no one has called to schedule delivery.

It was easy to order online and pick up, but I wish for delivery, you can have an option to pick your day and time range.

The installation was fast, but no one showed me how to use it, and left in a hurry it seemed.

Later that day, I contacted the company to request that my washer dryer to be looked at because the washer was leaking. When I spoke with the company, the sales manager of that section was extremely rude and not helpful, makes me surprised he has the job due to the customer service skills. In addition to that, it’s been almost 10 days for my washer, that is leaking, has yet to be seen or scheduled

Great deals and quick delivery of products, definitely will purchase more items from this store for my new home. Sales reps are nice and informative with thier products making it easy for my family to choose what that they want.

False advertisement. Took over 3 days to process refund.

Delivery was on time but with certain shows the volume has to be turned up real loud.

The experience was smooth except for trying to pay over the phone or on line. That was not an easy experience but everything else went smooth including delivery.

Quick easy ordering and delivery and haul away were great too

Fast delivery and great service

No matter how many times I go into Electronic Express to research a new washer, or dryer, furniture, TV, whatever, they are always more than willing to help me. It's ultimately why I buy from them.

My Midea washer and dryer is just perfect for my household

I have ordered 2 items and both were delivered within the same time frame I was given.

We've gone to Electronics Express in Clarksville several times now and literally every single time we are greeted immediately and the person we're directed to is knowledgeable and competent. It's always a low-pressure sales experience which is a huge plus. Highly recommended to all!

Great price, value, delivery