Electronic Express - Hixson Reviews 51

TrustScore 4.5 out of 5

4.6

5425 Highway 153, 37343-5257 Hixson, Tennessee, US


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See what reviewers are saying

Rated 5 out of 5 stars

They have things figured out here. Prices are good and delivery is always prompt, professional and well communicated.

Company replied

Rated 2 out of 5 stars

We bought our new Samsung 28.8 Cu. Ft. Panel Ready Bespoke Smart 4-Door French Door Refrigerator (Panels required) in March. We were given our bottom freezer drawer panel and promised the others will... See more

Company replied

Rated 5 out of 5 stars

Great experience! Two delivery persons were extremely careful and helpful with question answers. Great experience over all. The sales rep knew her products. This was an important factor in my choic... See more

Rated 4 out of 5 stars

Good service, lots of product to look at in-store, and knowledgeable sales people. Follow up after the delivery and install was excellent. The only reason this isn’t five stars was that I was unable t... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Computer and Accessories Store
  4. Computer Store
  5. TV store
  6. Washer and Dryer Store

About Electronic Express - Hixson

Written by the company

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Contact info

  • 5425 Highway 153, 37343-5257, Hixson, Tennessee, United States

  • 1-423 551-4710

4.6

Excellent

TrustScore 4.5 out of 5

51 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Give me back the $100. They called and I asked him to call me back I was in Dr appointment. Just like good service, it never happened. No call back

Give me back the $100. I paid extra, it was that much less at another vendor and not worth the money it was claimed by the employee. I'm going back to Sky High Audio. Signed EXTREMELY PISSED

July 17, 2023
Electronic Express - Hixson logo

Reply from Electronic Express - Hixson

Thank you for the review. Your review has been forwarded to members of store and district management to look into the situation.

Rated 5 out of 5 stars

2nd Execellent Experience With EE & Their Sales Team!

Sales associate was excellent, very knowledgeable, helpful & was a pleasure to work with-really appreciated him!.. Also really love, that EE has dedicated sales associates on the floor to greet & help guide customers to what they are looking for! They offer further help after guiding you to the section you need but are NOT overly pushy like they are desperate to make a sale! EXCELLENT 20 out of 10 to sales team!
When making large/expensive purchases, we prefer to go into a store, see the actual product so we can really check it out...not blindly throwing money at something we may not even like or that may not work for our family. With that said, This is the 2nd time EE has had the best in-store selection &prices as well! First with a Laptop & this time on a Washing Machine. EE wasn't really somewhere we had previously thought to shop but in my search for a laptop, I happend up on a sale add & they earned a loyal customer with how pleased we were with that interaction& purchase.
This time, we purchased a "Whirpool" 2 in 1 Washing Machine w/Removeable agitator& even tho we did choose one that had to be ordered, it only took them 2days to have it at our local store for us to pick up.! They loaded it in our truck for us & were very pleasant--really appreciated the customer service threw the entire process! We did purchase the extended warranty, which the sales associate mentioned as an option but wasn't overly pushy as if trying to force the sale.
Their prices are VERY competitive! On both our purchases, their pricing has been significantly less than other local retailers!
EE Was Over $200 LESS Than Others Had The Same Washer Listed For! 🤯🤯
We are VERY PLEASED with our purchase& the team at EE! Not only would we recommend them, I have already to my in laws as well as several other family members & friends!
Also, side note- they literally have the biggest variety & run great sales/deals!
They carry Sooo Much More than I ever thought before shopping with them We will most definitely be loyal customers for any items we may need that they carry!
THANKS Electronics Express!!

June 23, 2023
Rated 5 out of 5 stars

Great experience

Great experience! Two delivery persons were extremely careful and helpful with question answers. Great experience over all.
The sales rep knew her products. This was an important factor in my choice to buy from Electronic Express. Five stars to everyone!!!

June 16, 2023
Rated 4 out of 5 stars

Helpful sales person

Our sales person was very helpful. She responded quickly to texts. I was disappointed that when the range arrived you no longer had a tech who knew how to install a downdraft range leaving us to figure it out.

June 9, 2023

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