Electronic Express Reviews 17,127

Brand new legitimate products.

Great pricing. Willing to hold my items until my home is ready. Great communication and follow up.

Easy to order, fast delivery & great prices in everything

Your site worked well. Best Buy locked up. Good product, good price, good delivery. You just stole a Best Buy customer!!!!!!!!!!!!

Delivery was fast and easy. I was able to use everything day 1.

The shipping was expensive nearly more than the items.
The items arrived incorrect and broken. I did purchase two discounted open items in addition to multiple NEW however “discounted items” description did not entail the item being 1. Broken 2. Package sticky with substance and granules stuck to it 3. Missing items

Quick easy and great deals.

Our entire experience with the purchase of our refrigerator from Electronic Express was and has been amazing! Every person, actual human people, was extremely helpful and super nice. I had had major surgery and a couple weeks into recovery our fridge went out. We picked one we thought would be perfect (and it is). We checked with Lowe's and they were anything but helpful or nice. They weren't going to be able to deliver it for over three weeks and didn't even try. It dawned on us that Electronic Express has large appliances and we've always had a good experience, so went to their site, even called before I hit place order to check on delivery timing. This was on Friday evening and they said they could have it here on Monday! The price was better, the people were better and the delivery went very well. We got reminders of delivery, got word on Sunday of the three hour delivery window, got followup calls and emails making sure everything is ok and thanking us for our purchase. This will be our first go to from now on! Very nice to see this kind of customer service these days!

Awesome customer service and delivery services

Excellent communication. Knowledgeable about their products. They offer delivery, which is a plus.

At checkout,my debit card was charged, later they decided they don't like it (because it's from overseas) , although it works perfectly fine anywhere else.

My $1300 is still on hold a week later despite their promises, very negative experience.

Online customer representative was very helpful and professional in our chat communication. Delivery was swift and on time. The schedule representative was very professional and the department kept me informed via text

Ordering online was easy. Delivery and installation was fast and efficient.

Great Customer Service.They were very helpful in all my orders when Best Buy did bad business with me!!!

O#679830-01
Rachelle, my online customer service rep was AMAZING!!! She is the reasonnfor the 5 stars and the reason you will have a returning customer. She was so nice and communication was great. She was able to turn my stress into a better situation and went above and beyond to get my fridge delivery moved up a week! Every company needs a Rachelle on their payroll! She deserves a raise!!!

They arrived early and moved quickly. They were very polite, professional and got the job done in a timely manner.

Super inventory at magnificent prices. Customer service is always pleasant. Placing an order and checkout is easy and painless. Shipment of items is as advertised..”fast”. I live outside of the delivery area so I have a few days more to wait fur actual delivery of items.. but their freight handlers do have a nice website to allow you to follow the movements of items. The freight handling company Ceva Logistics is nice and ready to help with issues as well.

I found what I was looking for. They expedited my order quickly. They are great. I will definitely purchase from them again.