Obsidian PC Reviews 161

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their excellent performance and value for money. Many appreciate the competitive pricing and the helpfulness of the staff, who are often described as knowledgeable and communicative. The delivery service is frequently mentioned as fast and efficient, with products arriving well-packaged and protected. However, some customers experienced issues such as non-working PCs upon arrival or components failing after a short period. There were also instances of incorrect orders, missing parts like power cables, or slight delays in delivery. A few people noted that their PCs had stuttering issues or came with a different graphics card than advertised, impacting their overall satisfaction.

What people talk about most

Product

Users describe positive interactions with the product. Many customers are highly satisfied with their new... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the great build and amazing... See more

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise the... See more

Price

Reviewers mention positive feedback about price. Many customers found the prices to be very competitive and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had some issues with the item being delivered but he kept in constant contact with me and another was sent out which arrived the next day as he said it would, my son is extremely happy (don’t leav... See more

Rated 5 out of 5 stars

I've had the PC for about 2 weeks now and it was the best purchase made, ordered on a sunday night and came on wednesday, very fast delivery, when it arrived it was packaged very well and was very pro... See more

Rated 5 out of 5 stars

Amazing qaulity pcs for cheap prices, i recently bought tye electro magnet for 495 pound and its the best pc you can get for the price. It can run r6 on 100+ fps on good graphics, i highly recommend b... See more

Rated 5 out of 5 stars

ordered a custom PC, everything came ready to play, really good and quick customer service, was going to order from a different brand but the reviews were mixed about installing things on the pc and... See more


Company details

  1. Computer Store

Written by the company

At ELECTRO PC we provide the opportunity for everyone to have a Gaming PC. No matter the budget, you will recive the best performing PC for your money in the UK. Our Gaming PCs are built with care, precision and attention to detail. Each PC is built to an impecable standard backed by our ironclad 1 - 3 Year warranty. Whether you want to play Fortnite at soaring FPS numbers, or the latest AAA games at max settings - we have a excellent performing, reliable and fantastic looking gaming PC for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

161 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience with Electropc

Great experience with Electropc! Ordered a PC and delivery was slightly delayed due to no fault of Electropc but after a short email there was a very speedy response. The PC itself is fantastic and I have one happy son. Thank you so much ☺️

July 28, 2025
Rated 5 out of 5 stars

10/10

Krystian couldn’t have been more helpful before during and after purchase. Very happy with my PC and feel blessed to have found a great shop. Definitely would recommend!

July 9, 2025
Rated 5 out of 5 stars

Pc heaven !

i Bought a high end PC from electro PC, I changed out 1 of the components the (CPU) from the original spec. krystian put a 7800x3D in it for me for extra money my choice.. The machine is a total beast now, had a minor issue with the rgb not syncing up in particular the 32gb ram was not playing ball with the motherboard i was stuck with it flashing and changing colours all the time while all the rest was a static deep red colour i returned to krystian at his office in peterlee with the pc . Krystian tried his hardest to get it to sync up. But no prevail. 2 days later He ended up coming out to my address 25 miles away with a new ram kit which was a little more expensive but no extra cost for me.What can I say other than what a great knowledgeable man knows his stuff and I love my new PC. Forget the rest Electro PC is the best !
Thanks krystian

June 19, 2025
Rated 5 out of 5 stars

100/10 Would Recommend

I was looking to upgrade from the old laptop to a PC for gaming and streaming. Checking websites such as Cyberpower and others similar to see if I could find one within my budget and struggled to find a decent one.

I then found Electro PC by chance and I'm so glad that I did!!
I emailed Krystian and discussed and custom PC and the specs I was able to find from other sites within my budget.

Krystian was amazing to speak to and helped me get better specs for a cheaper price!!

Electro PC built the PC within a short duration and was ready to collect/ship within just a few days. I live local so I opted to collect.

Once Ive gotten the PC home I am over the moon with everything and cannot thank Krystian and his team more they did an amazing job and I love the PC!!

Thank you to Electro PC I would recommend
you to any and everyone!

June 12, 2025
Unprompted review
Rated 4 out of 5 stars

High quality pc but some slight issues

My new pc has been great mostly, I get very good frames on high/ultra settings on most games. However I’ve had issues with micro stutters in quite a lot of games which has made it kind of difficult to enjoy.

Overall it’s a very good pc however the issues I’ve had with stutters make it very frustrating and it’s not quite what I expected. I’d love to give it 5 stars but the stutters have really let me down because that was the whole reason I bought a new pc as I really dislike how much the games stutter.

May 19, 2025
Obsidian PC logo

Reply from Obsidian PC

Hi Jake,

Thank you for your review and feedback. Our support team would be happy to assist you in ironing out the stutters that you are experiencing with you PC. Please reach out to shop@electropc.uk quoting the issues you have been experiencing and your order number and the team will be there to assist you within an hour :)

Kind regards,
Krystian

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