Absolutely first class, placed an order for a black towel rad, 4 hours later my wife changed her mind and wanted anthracite. Rang first thing in the morning spoke to Abraham and he changed the order n... See more
Company replied
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Spoke with a chap called Ibrahim (Abraham). Absolutely lovely chap. Explained to him what i wanted and wanted to achieve and i couldnt have got anyone more helpful or knowlegeable. He went thro... See more
Company replied
Their service was exceptional. In the best way possible. Swift delivery ordered 11 pm on Tuesday and delivered on Thursday. Video'd myself opening the package to check for damage. Beautifully an... See more
Company replied
Radiator arrived promptly as expected. Delivery driver was ignorant and just ignored me. Unfortunately a tiny scratch on top bar of rad that can be felt ever so slightly. Don’t have time to return etc... See more
Company details
Written by the company
Elegant Radiators was founded with the goal of offering niche-sized towel radiators and direct replacement towel radiators that cater to the specific needs of our customers. We take pride in our ability to supply these unique products directly from the world’s leading suppliers to both local small trades and end customers, ensuring quality and reliability at every step. Our competitive pricing sets us apart in the UK market, as we are committed to offering towel radiators that feature more bars compared to other retailers, enhancing both functionality and aesthetics in any bathroom setting. At our Coventry store, we stock over 10,000 towel radiators in a variety of finishes including chrome, white, black, and anthracite. Additionally, we offer a comprehensive range of valves, heating elements, and other spares and accessories to meet all your heating needs. At Elegant Radiators, customer satisfaction is at the heart of everything we do. We understand that our success is built on the trust and satisfaction of our customers, which is why we prioritize excellent service and quality products. Our marketing strategy heavily relies on word-of-mouth and network marketing, and we believe that happy customers are the best advocates for our brand. We are dedicated to maintaining high standards and continuously improving our offerings to meet the evolving needs of our customers. Thank you for considering Elegant Radiators – where quality meets reliability.
Contact info
3 Crondal Road, CV7 9NH, Coventry, United Kingdom
- 02477220780
- info@elegant-radiators.co.uk
- elegant-radiators.co.uk
4.6
Excellent
277 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Great customer service and very quick…
Great customer service and very quick delivery.
November 6, 2024
Reply from Elegant Radiators
Thank you for your kind feedback! We’re delighted to hear that you were impressed with our customer service and quick delivery. Your satisfaction is our priority, and we look forward to assisting you again in the future!
Elegant Radiators Team
Marvellous!
Great customer service with advice and quick replies to questions. Fantastic choice of goods; I found,exactly what I wanted. Very quick despatch and receipt. Marvellous!
November 21, 2024
Reply from Elegant Radiators
Thank you for your wonderful review! We’re thrilled to hear that our customer service team provided helpful advice and quick responses to your questions. It’s fantastic that you found exactly what you were looking for among our selection. We’re also pleased that your order was dispatched and delivered quickly. Your kind words mean so much to us, and we look forward to serving you again!
Elegant Radiators Team
Excellent service from Elegant Radiators
Excellent service from Elegant Radiators with first class help from Ibrahim in selecting the best product for our application.
November 20, 2024
Reply from Elegant Radiators
Thank you for your fantastic review! We’re delighted to hear about your excellent experience with our team, and we’re especially glad that Ibrahim was able to provide first-class assistance in helping you select the perfect product. Your satisfaction means everything to us, and we look forward to serving you again in the future!
Elegant Radiators Team
Fast delivery and well packaged
Fast delivery and well packaged. the radiator is working well and seems to be a good quality product.
November 18, 2024
Reply from Elegant Radiators
Thank you for your lovely review! We’re so pleased to hear that your radiator arrived quickly, was well-packaged, and is working perfectly. It’s great to know you’re happy with the quality of the product. We appreciate your support and hope to assist you again in the future!
Elegant Radiators Team
Reply from Elegant Radiators
Thank you for your feedback! We’re delighted to hear that your purchase was quick and efficient, and that you’re pleased with the quality of the product. We truly appreciate your support and look forward to assisting you again in the future!
Elegant Radiators Team
Reply from Elegant Radiators
Thank you for your wonderful feedback! We’re so glad to hear that you appreciated our communication, fast delivery, and the quality of our products. Your satisfaction is our top priority, and we look forward to serving you again. Thanks once more!
Elegant Radiators Team
Great all round
October 31, 2024
Reply from Elegant Radiators
Thank you for your kind words! We’re so pleased to hear that you had a great experience with us. Your satisfaction means everything to our team, and we’re here whenever you need us again!
Elegant Radiators Team
Amazing Service
Amazing fast service I WhatsApp the company To ask if it was in stock and had a quick reply very friendly efficient service literally received the radiator the next day
November 13, 2024
Reply from Elegant Radiators
Thank you for your amazing feedback! We’re delighted to hear that our team was able to assist you quickly and efficiently via WhatsApp. It’s fantastic that your radiator arrived the very next day, and we’re thrilled you were happy with our friendly service. We look forward to helping you again in the future!
Elegant Radiators Team
Fast shipping, helpful on the phone.
Elegant Radiators & Company Blue appear to be the same company. Saw mixed reviews on both prior to purchase but my experience was definitely a good one.
I wouldn't generally leave a 5 star review for a company carrying out and holding up their end of the agreement however, shipping was very fast and efficient so they went above my expectations. Competitive pricing, helpful over the phone before ordering, same day dispatch and next day delivery, parts arrived as expected and undamaged. I'd use them again.
November 14, 2024
Reply from Elegant Radiators
Thank you for your detailed and thoughtful review! We’re so pleased to hear that your experience with us exceeded your expectations. From competitive pricing and helpful phone support to same-day dispatch and next-day delivery, we’re thrilled that every aspect met your needs. We also want to clarify that Elegant Radiators is a brand under the Companyblue umbrella, ensuring the same commitment to quality and service. Your kind words mean so much to us, and we look forward to assisting you again in the future!
Elegant Radiators Team
Delivery was stated as 1 to 3 working…
Delivery was stated as 1 to 3 working days but it arrived the next day! Great service. Thank you.
November 13, 2024
Reply from Elegant Radiators
Thank you for your wonderful review! We’re thrilled to hear that your order arrived even faster than expected. It’s always our aim to provide great service, and your kind words mean so much to us. We’re here whenever you need us again!
Elegant Radiators Team
Excellent website with lots of options
Excellent website with lots of options. Super fast delivery! I would definitely recommend using you again.
November 11, 2024
Reply from Elegant Radiators
Thank you for your amazing feedback! We’re delighted to hear that you enjoyed browsing our website and found the options to your liking. It’s also great to know our fast delivery impressed you. Your recommendation means so much to us, and we look forward to serving you again in the future!
Elegant Radiators Team
The item was exactly as advertised and…
The item was exactly as advertised and of the highest quality with quick delivery
Many thanks
November 11, 2024
Reply from Elegant Radiators
Thank you for your wonderful review! We’re thrilled to hear that the item met your expectations in both quality and accuracy, and that delivery was quick. Your kind words mean a lot to us. Many thanks to you as well, and we hope to assist you again soon!
Elegant Radiators Team
prompt delivery at a good price
November 11, 2024
Reply from Elegant Radiators
Thank you for your feedback! We’re glad to hear that you were happy with our prompt delivery and competitive pricing. Your satisfaction is our priority, and we look forward to serving you again!
Elegant Radiators Team
Reply from Elegant Radiators
Thank you for your feedback! We’re pleased to hear that you were happy with our prompt delivery and found our pricing reasonable. We appreciate your support and look forward to serving you again!
Elegant Radiators Team
Reply from Elegant Radiators
Thank you for your kind review! We’re delighted to hear that you’re pleased with our fast and efficient service, as well as the quality of your radiator. Your satisfaction means everything to us, and we look forward to assisting you again in the future!
Elegant Radiators Team
Quick delivery and well packed…
Quick delivery and well packed radiators; work perfectly, long may that continue!
October 25, 2024
Reply from Elegant Radiators
Thank you for your fantastic feedback! We’re glad to hear that your radiators arrived quickly and well-packaged, and that they’re working perfectly. Here’s to many years of reliable performance! We’re always here if you need us.
Elegant Radiators Team
Great product,excellent quality and…Great company to deal with
Great product,excellent quality and very prompt delivery 👌
October 23, 2024
Reply from Elegant Radiators
Thank you for your kind words! We’re delighted to hear that you found our team helpful and efficient, and that your order arrived promptly. Your satisfaction is our priority, and we look forward to assisting you again!
Elegant Radiators Team
Item as advertised
Item as advertised, ordered and received within 3 working days. Would definitely recommend.
November 8, 2024
Reply from Elegant Radiators
Thank you for your lovely feedback! We’re so pleased to hear that your item arrived quickly and as expected. Your recommendation means the world to us, and we look forward to serving you again in the future!
Elegant Radiators Team
Nice quality product and great service
November 6, 2024
Reply from Elegant Radiators
Thank you for your kind review! We’re thrilled to hear that you’re happy with the quality of the product and the service you received. Your satisfaction means everything to us, and we look forward to serving you again in the future!
Elegant Radiators Team
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