Absolutely first class, placed an order for a black towel rad, 4 hours later my wife changed her mind and wanted anthracite. Rang first thing in the morning spoke to Abraham and he changed the order n... See more
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Spoke with a chap called Ibrahim (Abraham). Absolutely lovely chap. Explained to him what i wanted and wanted to achieve and i couldnt have got anyone more helpful or knowlegeable. He went thro... See more
Company replied
Their service was exceptional. In the best way possible. Swift delivery ordered 11 pm on Tuesday and delivered on Thursday. Video'd myself opening the package to check for damage. Beautifully an... See more
Company replied
Radiator arrived promptly as expected. Delivery driver was ignorant and just ignored me. Unfortunately a tiny scratch on top bar of rad that can be felt ever so slightly. Don’t have time to return etc... See more
Company details
Written by the company
Elegant Radiators was founded with the goal of offering niche-sized towel radiators and direct replacement towel radiators that cater to the specific needs of our customers. We take pride in our ability to supply these unique products directly from the world’s leading suppliers to both local small trades and end customers, ensuring quality and reliability at every step. Our competitive pricing sets us apart in the UK market, as we are committed to offering towel radiators that feature more bars compared to other retailers, enhancing both functionality and aesthetics in any bathroom setting. At our Coventry store, we stock over 10,000 towel radiators in a variety of finishes including chrome, white, black, and anthracite. Additionally, we offer a comprehensive range of valves, heating elements, and other spares and accessories to meet all your heating needs. At Elegant Radiators, customer satisfaction is at the heart of everything we do. We understand that our success is built on the trust and satisfaction of our customers, which is why we prioritize excellent service and quality products. Our marketing strategy heavily relies on word-of-mouth and network marketing, and we believe that happy customers are the best advocates for our brand. We are dedicated to maintaining high standards and continuously improving our offerings to meet the evolving needs of our customers. Thank you for considering Elegant Radiators – where quality meets reliability.
Contact info
3 Crondal Road, CV7 9NH, Coventry, United Kingdom
- 02477220780
- info@elegant-radiators.co.uk
- elegant-radiators.co.uk
4.6
Excellent
277 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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All good deliver very promptly
December 16, 2024
Reply from Elegant Radiators
Thank you for your feedback! We’re pleased to hear that your order was delivered promptly and that everything went well. If you ever need anything else, we’re always here to help!
Best regards,
Elegant Radiators Team
The brackets were ordered and arrived…
The brackets were ordered and arrived quickly, haven’t used them yet but they look great thanks
December 16, 2024
Reply from Elegant Radiators
Thank you for your feedback! We’re glad to hear that your brackets arrived quickly and that you’re happy with their appearance. If you ever need any assistance when it comes to installation, feel free to reach out. We appreciate your support!
Best regards,
Elegant Radiators Team
So far, so good.
So far, so good. Easy to order with a good range of radiators. Delivery was quick and easy to track. Everything received was in good condition.
Not actually plumbed in yet, so not sure of its performance yet.
December 16, 2024
Reply from Elegant Radiators
Thank you for your feedback! We’re glad to hear that you found the ordering process easy and that the delivery was smooth. It’s great to know that everything arrived in perfect condition. Once you have it installed, we’d love to hear how it performs! If you have any questions or need any assistance, feel free to reach out.
Best regards,
Elegant Radiators Team
Top class service, easy to deal with and will be using again
Searched everywhere for a 650mm wide towel radiator to replace a 20 year old radiator, with same dimensions so I could easily replace without getting a plumber involved. Looked everywhere for this size but couldn't source anywhere in Ireland. Elegant Radiators appeared in many google searches so after a phone call and a bit of checking, I decided to purchase from them, as the alternative would mean adjusting pipework. Ibrahim and Naeem were extremely helpful and made me much more confident that they were a legitimate enterprise. Purchased on 25th November and the guys sorted all shipping for me. Received radiator on the 10th Dec as instructed and fitted within a couple of hours - good for a very limited DIYer!
November 25, 2024
Reply from Elegant Radiators
Thank you for sharing your experience! We’re delighted that we could provide the exact size radiator you needed, saving you the hassle of adjusting pipework. It’s great to hear that Ibrahim and Naim were able to assist and give you confidence in your purchase. We truly appreciate your trust in us and are pleased that everything went smoothly from ordering to installation. If you ever need any further assistance, we’re always here to help!
Best regards,
Elegant Radiators Team
Worth the money and it looks very…
Worth the money and it looks very expensive and lovely in my bathroom
December 10, 2024
Reply from Elegant Radiators
Thank you for your kind words! We’re so pleased to hear that you found it worth the money and that it adds a luxurious touch to your bathroom. We appreciate your support and hope you enjoy your purchase for years to come!
Best regards,
Elegant Radiators Team
On time delivery, good quality
On time delivery, good quality product. I was kept in the loop once the order was packed and shipped out, and delivery was quick.
November 26, 2024
Reply from Elegant Radiators
Thank you for your feedback! We’re delighted to hear that you were happy with the quality of our product and the timely delivery. Keeping our customers informed throughout the process is important to us, so we’re glad you found the updates helpful. If you ever need anything else, we’re always here to assist!
Best regards,
Elegant Radiators Team
Elegance radiators - brilliant.
Ibrahim was marvellous. He spent ages sorting out the best controller for our radiator.
December 9, 2024
Reply from Elegant Radiators
Thank you for your wonderful feedback! We’re thrilled to hear that Ibrahim provided you with excellent service and took the time to find the best controller for your radiator. We’ll be sure to pass along your kind words to him. If you ever need any further assistance, we’re always here to help!
Best regards,
Elegant Radiators Team
Ordering was simple good customer communication
Ordering was simple and a massive range, delivery very prompt, product looks good quality but still to fit.
December 10, 2024
Delivery expected in 2-3 days. No notification of delay. Checked on day 4, the delivery is delayed. Have to cancel plumber, who won't be available until the New Year.
Delivery expected in 2-3 days. No
December 12, 2024
Great customer service
Easy to deal with, great customer service . They provided a replacement part at a big discount that I stupidly broke.
December 6, 2024
Reply from Elegant Radiators
Thank you for your kind review! We’re glad to hear that you found us easy to deal with and that our customer service team could assist you with a discounted replacement part. Accidents happen, and we’re always here to help. We appreciate your support and look forward to serving you again!
Elegant Radiators Team
Very plesant experience
The only place I could find desired towel radiator size both online or in store.
Also, much appreciated that shop owner has deducted delivery charge from price when buy it in store.
Definitely will come back.
👍
December 4, 2024
Reply from Elegant Radiators
Thank you for your wonderful feedback! We’re so glad to hear that you had a pleasant experience and found the exact towel radiator size you were looking for. It’s great to know you appreciated the in-store service and delivery charge adjustment. We look forward to welcoming you back in the future!
Elegant Radiators Team
Super quick delivery
Super quick delivery, no issues at all, item as described 5 stars!
December 3, 2024
Reply from Elegant Radiators
Thank you for your amazing review! We’re delighted to hear that your item arrived quickly and exactly as described. Your 5-star feedback means the world to us, and we look forward to serving you again in the future!
Elegant Radiators Team
company was very responsive and…
company was very responsive and provided what i needed.
November 26, 2024
Reply from Elegant Radiators
Thank you for your feedback! We’re delighted to hear that you found our team responsive and that we were able to provide exactly what you needed. Your satisfaction is our priority, and we look forward to assisting you again!
Elegant Radiators Team
Excellent delivery and good radiators
Great company to deal with and reasonably priced.
November 26, 2024
Reply from Elegant Radiators
Thank you for your kind words! We’re so pleased to hear that you had a great experience with us and found our pricing reasonable. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!
Elegant Radiators Team
Excellent!
Great price, excellent quality and swift delivery. All round excellent transaction.
November 22, 2024
Reply from Elegant Radiators
Thank you for your fantastic feedback! We’re thrilled to hear that you were pleased with the price, quality, and speedy delivery. It’s great to know you had an excellent experience with us. We look forward to serving you again!
Elegant Radiators Team
Does the job!
Expensive but the only one I could find on the market. Fitted our towel raditor fine, my toddler said it was beautiful! No more loo rolls falling into the toilet now! Exactly what we needed
November 25, 2024
Reply from Elegant Radiators
Thank you for your feedback! We’re glad to hear that our product was exactly what you needed and that it fits your towel radiator perfectly. It’s always great to know that even the little ones appreciate the design! 😊 We truly appreciate your support and hope you continue to enjoy your purchase. If you ever need anything else, we’re here to help!
Best Regards.
Elegant Radiators
A personal touch
Over the phone help in selecting a radiator was excellent. I needed to replace old for new but new sizing made purely online buying uncertain. Ibrahim was able to talk through and receive a photo to check pipe alignment options. This personal touch (lacking in many modern companies) was nothing short of brilliant.
November 14, 2024
Reply from Elegant Radiators
Thank you for your thoughtful review! We’re delighted to hear that Ibrahim was able to assist you so thoroughly over the phone, helping you navigate the details of your radiator replacement. We understand how important it is to have that personal touch, and we’re so glad we could make the process easier for you. Your kind words mean so much to us, and we look forward to assisting you again in the future!
Elegant Radiators Team
Reply from Elegant Radiators
Thank you for your feedback! We’re so pleased to hear that you were happy with our excellent service and speedy delivery. We appreciate your support and look forward to assisting you again!
Elegant Radiators Team
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