Absolutely first class, placed an order for a black towel rad, 4 hours later my wife changed her mind and wanted anthracite. Rang first thing in the morning spoke to Abraham and he changed the order n... See more
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Spoke with a chap called Ibrahim (Abraham). Absolutely lovely chap. Explained to him what i wanted and wanted to achieve and i couldnt have got anyone more helpful or knowlegeable. He went thro... See more
Company replied
Their service was exceptional. In the best way possible. Swift delivery ordered 11 pm on Tuesday and delivered on Thursday. Video'd myself opening the package to check for damage. Beautifully an... See more
Company replied
Radiator arrived promptly as expected. Delivery driver was ignorant and just ignored me. Unfortunately a tiny scratch on top bar of rad that can be felt ever so slightly. Don’t have time to return etc... See more
Company details
Written by the company
Elegant Radiators was founded with the goal of offering niche-sized towel radiators and direct replacement towel radiators that cater to the specific needs of our customers. We take pride in our ability to supply these unique products directly from the world’s leading suppliers to both local small trades and end customers, ensuring quality and reliability at every step. Our competitive pricing sets us apart in the UK market, as we are committed to offering towel radiators that feature more bars compared to other retailers, enhancing both functionality and aesthetics in any bathroom setting. At our Coventry store, we stock over 10,000 towel radiators in a variety of finishes including chrome, white, black, and anthracite. Additionally, we offer a comprehensive range of valves, heating elements, and other spares and accessories to meet all your heating needs. At Elegant Radiators, customer satisfaction is at the heart of everything we do. We understand that our success is built on the trust and satisfaction of our customers, which is why we prioritize excellent service and quality products. Our marketing strategy heavily relies on word-of-mouth and network marketing, and we believe that happy customers are the best advocates for our brand. We are dedicated to maintaining high standards and continuously improving our offerings to meet the evolving needs of our customers. Thank you for considering Elegant Radiators – where quality meets reliability.
Contact info
3 Crondal Road, CV7 9NH, Coventry, United Kingdom
- 02477220780
- info@elegant-radiators.co.uk
- elegant-radiators.co.uk
4.6
Excellent
277 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Reply from Elegant Radiators
Thank you for your feedback! We’re glad to hear that your order was delivered on time. If you ever need anything else, we’re always here to help!
Best regards,
Elegant Radiators Team
Herts and Beds Electrical happy customer
The person who answered the phone was friendly and efficient.
My radiator arrived quickly.
And was a nice looking radiator with a decent build finish.
I will be using elegant radiators again.
Nigel Rooney
Owner of Herts and Beds Electrical
January 28, 2025
Reply from Elegant Radiators
Thank you for your kind words, Nigel! We’re delighted to hear that you had a great experience with our customer service and that your radiator arrived quickly and met your expectations in both design and build quality. We truly appreciate your support and look forward to serving you again in the future!
Best regards,
Elegant Radiators Team
Reply from Elegant Radiators
Thank you for your feedback! We’re pleased to hear that your order arrived quickly and that the product works perfectly for you. We appreciate your support and hope to serve you again in the future!
Best regards,
Elegant Radiators Team
Reply from Elegant Radiators
Thank you for your feedback! We’re glad to hear that you’re happy with the quality, pricing, and prompt delivery. We appreciate your support and hope you enjoy your purchase!
Best regards,
Elegant Radiators Team
Reply from Elegant Radiators
Thank you for your feedback! We’re delighted to hear that you were so happy with your first order that you came back for another – even if it was ‘stolen’ by your daughter! 😄 We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Elegant Radiators Team
Had what I needed in stock and sent out…
Had what I needed in stock and sent out quickly
January 21, 2025
Reply from Elegant Radiators
Thank you for your feedback! We’re happy to hear that we had what you needed in stock and that your order was dispatched quickly. We appreciate your support and look forward to serving you again in the future!
Best regards,
Elegant Radiators Team
Reply from Elegant Radiators
Thank you for your feedback! We’re glad to hear that you were happy with our selection and timely delivery. We appreciate your support and hope you enjoy your purchase!
Best regards,
Elegant Radiators Team
Very helpful staff
Very helpful staff. We have bought two of the heated towel rails as we were so pleased with the first one. We live in Spain and could not find what we wanted locally but Ibrahim was so helpful and arranged delivery to our door. Communicating via WhatsApp made everything really easy.
January 2, 2025
Reply from Elegant Radiators
Thank you for your wonderful feedback! We’re delighted to hear that you were so pleased with your first heated towel rail that you decided to purchase another. It’s great to know that Ibrahim was able to assist you and arrange smooth delivery to Spain. We’re always happy to help, and we’re glad that WhatsApp made communication easy. If you ever need anything else, don’t hesitate to reach out!
Best regards,
Elegant Radiators Team
It’s a radiator
Radiator arrived promptly as expected. Delivery driver was ignorant and just ignored me. Unfortunately a tiny scratch on top bar of rad that can be felt ever so slightly. Don’t have time to return etc
January 9, 2025
Super quick delivery
January 9, 2025
Reply from Elegant Radiators
Thank you for your feedback! We’re glad to hear that you were happy with our super quick delivery. If you ever need anything else, we’re always here to help!
Best regards,
Elegant Radiators Team
I ordered on Wednesday and they…
I ordered on Wednesday and they delivered on Thursday. Excellent service and so fast.
January 8, 2025
Reply from Elegant Radiators
Thank you for your feedback! We’re thrilled to hear that you were pleased with our fast delivery and excellent service. We truly appreciate your support and hope you enjoy your purchase!
Best regards,
Elegant Radiators Team
Ordered Heated Towel Great Experience
Ordered Heated towel. Turned up on time and was brilliantly packaged and super safe to avoid any potential damage.
Very easy fitting of the radiator including fitting the Thermostic element.
Love the attachable coat hooks, which are easy to fit and super smart.
January 6, 2025
Reply from Elegant Radiators
Thank you for your wonderful feedback! We’re delighted to hear that your heated towel rail arrived on time, securely packaged, and was easy to install. It’s great to know you’re loving the attachable coat hooks too! If you ever need any assistance, feel free to reach out. Enjoy your new radiator!
Best regards,
Elegant Radiators Team
Reply from Elegant Radiators
Thank you for your kind words! We’re thrilled to hear that our product was exactly what you were looking for. We appreciate your support and hope you enjoy your purchase!
Best regards,
Elegant Radiators Team
Product is of good quality and delivery…
Product is of good quality and delivery was quicker than expected, what more can I say?
December 30, 2024
Reply from Elegant Radiators
Thank you for your feedback! We’re delighted to hear that you’re happy with the quality of our product and that the delivery exceeded your expectations. We truly appreciate your support! If you ever need anything else, we’re here to help.
Best regards,
Elegant Radiators Team
Reply from Elegant Radiators
Thank you for your feedback! We’re glad to hear that your order arrived on time and was well-packaged. If you ever need any further assistance, feel free to reach out. We appreciate your support!
Best regards,
Elegant Radiators Team
Reply from Elegant Radiators
Thank you for your feedback! We’re pleased to hear that your order arrived quickly, well-packaged, and in perfect condition. It’s great to know that everything is working well for you. If you ever need anything else, we’re always here to help!
Best regards,
Elegant Radiators Team
Great service
I’ve not yet used the radiator so can’t say if it works (hence 4 stars) but it looks good and the service and help as I was buying the radiator was great - responsive, helpful, friendly and professional - so from that perspective I would recommend
November 22, 2024
Reply from Elegant Radiators
Thank you for your feedback! We’re delighted to hear that you had a great experience with our customer service and found our team responsive, helpful, friendly, and professional. We hope the radiator meets your expectations once installed! If you have any questions or need any assistance, feel free to reach out.
Best regards,
Elegant Radiators Team
Reply from Elegant Radiators
Thank you for your feedback! We’re glad to hear that you’re happy with the quality of our product and found it to be fairly priced. We appreciate your support and hope you enjoy your purchase!
Best regards,
Elegant Radiators Team
Really pleased with this radiator…
Really pleased with this radiator especially the black caps covering the silver bits at top
Service was excellent as it was delivered within 24hours
Really spruced up my downstairs loo
December 17, 2024
Reply from Elegant Radiators
Thank you for your kind words! We’re delighted to hear that you’re pleased with your radiator, especially the black caps adding that extra touch. It’s great to know that our fast delivery service met your expectations. We hope you enjoy your stylish new addition to your downstairs loo! If you ever need anything else, we’re here to help.
Best regards,
Elegant Radiators Team
Great service!
December 17, 2024
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