Replaced my aging boiler with a fantastic new Worcester Bosch. Johan came to evaluate the best model for the size of our house and was able to accommodate an earlier than planned fitting date when... See more
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After horrendous experiences with British Gas and Swale Heating, I discovered these guys. They supplied & fitted our boiler about 4years back, whole system & have serviced it without fail every year.... See more
Once again, fantastic customer service. Boiler broke down on New Year's Eve and up and running again on the morning of January 2nd. In the meantime we'd had email suggestions of things to do to tr... See more
Brilliant team! Would highly recommend. From contacting Faye to book and appointment for an engineer to install a Nest thermostatic, to the installation, it all went smoothly with no issues at all. Jo... See more
Company details
Written by the company
Element3-heating Ltd is a heating company based in Tunbridge Wells, Element3 are proud to offer expert guidance choosing the best heating and boiler systems & products available today. We have over 20 years experience installing boilers, warm air units and maintaining heating systems across London, Surrey & Sussex. We are proud to offer the best value boiler installations, servicing and repairs in the South, with uncompromising standards and care.
Contact info
46 Albion Road, Tunbridge Wells, TN1 2PF, TUNBRIDGE WELLS, United Kingdom
- 07889 737475
- info@element3-heating.co.uk
- element3-heating.co.uk
Installation of Nest Learning Thermostat
Brilliant service from initial enquiry to installation and set up. I’ve never used Element 3 below but they came up as an approved installer via the Nest website. Contacted them along with a couple of others for a quote. They were quick off the mark in terms of getting in contact and continued that trend whilst discussing dates and costs. Kept me updated and even sent through an electronic calendar invite. They even contacted me again with a cancellation spot to see if I wanted the bring my booking forward.
One the day the visiting engineer called prior to attendance to advise on time. The engineer was polite and very amicable. Happy to explain what they were doing whilst they carried out the work. Following installation they went through the step by step set up and even gave me a few tips. Can’t fault Element 3 in any way. Will definitely use them again and recommend.
Friendly and knowledgable engineer
Friendly and knowledgable engineer. Professional job. Very efficient. Highly recommended
Spot on time!
Spot on time!! No fuss. Job completed neatly.
Good conversation….very important to us.
Beryl Saich
Good heating engineer to know !.
Johan arrived on time and fulfilled my original request and checked another problem whilst here.
I would feel confident employing him to maintain my heating system on an annual service and breakdown basis.
Extremely professional and reliable.
Annual heating service
Positive experience throughout as always plus have known the engineer a long time and can vouch for his professionalism.
Amazing service as usual!
Gas and water heating service
The service was carried out on time and in a very quiet and efficient manner. The engineer was polite and friendly and did not waste time. I would highly recommend Element3-Heating.
Annual Gas boiler service and safety check
Annual Gas boiler service and safety check carried out efficiently and thoroughly.
Highly recommended
We have used Element 3 Heating for both a Nest install and a boiler service. The engineer (Johan) was very knowledgeable and helpful.
We are super happy with the service and wouldn’t hesitate in recommending them.
I had a new boiler installed by Element…
I had a new boiler installed by Element 3 Heating just over 2 years ago. The installation team were extremely efficient and courteous. They covered all carpets to minimize any mess. Each year I have the boiler serviced and I receive the same excellent service. I would highly recommend them.
Excellent service and friendly staff
Excellent service as always!
We have been using Element3-Heating for the past three years and have nothing but praise for the way our heating system has been looked after. The annual service is very thorough, and Johan is always there with sound advice and a smile.
I can't recommend Element3 highly…
I can't recommend Element3 highly enough. They came to install a Google Nest, and it was a more complicated job than expected because of how my boiler was set up. The engineer was super helpful, patient and friendly and took the time to show me how everything worked and get me set up with the Nest app. The entire experience from my first enquiry was great, and they even cost less than the other companies I looked at.
Brilliant team
Brilliant team! Would highly recommend. From contacting Faye to book and appointment for an engineer to install a Nest thermostatic, to the installation, it all went smoothly with no issues at all. Johan, was very knowledgeable and explained things clearly. Their prices are also quite competitive. All in all, super team, can't fault them!
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