Replaced my aging boiler with a fantastic new Worcester Bosch. Johan came to evaluate the best model for the size of our house and was able to accommodate an earlier than planned fitting date when... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After horrendous experiences with British Gas and Swale Heating, I discovered these guys. They supplied & fitted our boiler about 4years back, whole system & have serviced it without fail every year.... See more
Once again, fantastic customer service. Boiler broke down on New Year's Eve and up and running again on the morning of January 2nd. In the meantime we'd had email suggestions of things to do to tr... See more
Brilliant team! Would highly recommend. From contacting Faye to book and appointment for an engineer to install a Nest thermostatic, to the installation, it all went smoothly with no issues at all. Jo... See more
Company details
Written by the company
Element3-heating Ltd is a heating company based in Tunbridge Wells, Element3 are proud to offer expert guidance choosing the best heating and boiler systems & products available today. We have over 20 years experience installing boilers, warm air units and maintaining heating systems across London, Surrey & Sussex. We are proud to offer the best value boiler installations, servicing and repairs in the South, with uncompromising standards and care.
Contact info
46 Albion Road, Tunbridge Wells, TN1 2PF, TUNBRIDGE WELLS, United Kingdom
- 07889 737475
- info@element3-heating.co.uk
- element3-heating.co.uk
Element-3 recently replaced our CH boiler - Superb
Element-3 recently replaced our central heating and hot water boiler - quite a big job due to the old system configuration. Johan and his team did a superb job - completed within two days as planned. Not only were the whole team professional and polite - and extremely nice people, the extra touches that we really appreciated were i) they tidied up so thoroughly you wouldn't know they had been here, ii) they brought four electric heaters to warm our house while the heating was off, and iii) the courtesy calls before and after the work. A superb experience - fully recommended.
Clean & efficient engineer with a…
Clean & efficient engineer with a friendly manner.
Great service
Phone was answered promptly and politely. Every effort was made to get an engineer out asap. Fault was diagnosed and fixed quickly. Would definitely recommend. 1st rate service
Excellent service
Superb customer service and dependable
Honest and take customer needs into account
Tend to be accommodating when booking appointments. Staff polite
polite and friendly from start to…
polite and friendly from start to finish
Boiler service all completed
Would recommend
Professional…
Johan is always on time and professional. I would recommend him to carry out necessary work.
Don’t look anywhere else
My absolute (and only) go to company for boiler and heating stuff. They solved a boiler problem which was beyond several visits by companies with colourful vans.
I would definitely recommend…
I would definitely recommend Element3-Heating. From booking the appointment with Faye to having my boiler serviced, I had a really good experience with this company. The engineer (Johan) arrived early and he was really polite, friendly and knowledgable. I really appreciated that he took the time to explain the functions and settings of my boiler and advised on how to maximise its efficiency. Really excellent service overall. Will definitely instruct again.
The engineer Yohan was very helpful…
The engineer Yohan was very helpful asking all of the right questions to diagnose the issue. We didn't manage to fix all of the problems without having to turn it into a huge job but we did manage to get my heating system working again which was the main problem.
Boiler service
Used them twice now for a boiler service and also to install a Nest thermostat. Did a great job.
Great service
Great service. Would definitely recommend and will be instructing them again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








