Element3-Heating Ltd Reviews 111

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Replaced my aging boiler with a fantastic new Worcester Bosch. Johan came to evaluate the best model for the size of our house and was able to accommodate an earlier than planned fitting date when... See more

Rated 5 out of 5 stars

After horrendous experiences with British Gas and Swale Heating, I discovered these guys. They supplied & fitted our boiler about 4years back, whole system & have serviced it without fail every year.... See more

Rated 5 out of 5 stars

Once again, fantastic customer service. Boiler broke down on New Year's Eve and up and running again on the morning of January 2nd. In the meantime we'd had email suggestions of things to do to tr... See more

Rated 5 out of 5 stars

Brilliant team! Would highly recommend. From contacting Faye to book and appointment for an engineer to install a Nest thermostatic, to the installation, it all went smoothly with no issues at all. Jo... See more

Company details

  1. Heating Contractor

Written by the company

Element3-heating Ltd is a heating company based in Tunbridge Wells, Element3 are proud to offer expert guidance choosing the best heating and boiler systems & products available today. We have over 20 years experience installing boilers, warm air units and maintaining heating systems across London, Surrey & Sussex. We are proud to offer the best value boiler installations, servicing and repairs in the South, with uncompromising standards and care.


Contact info

4.9

Excellent

TrustScore 5 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Boiler service

writing on behalf of my elderly parents, when the engineer realised that their current boiler was unsafe he immedietly sealed it off and explained the situation and what action the company would now take.

May 11, 2023
Rated 5 out of 5 stars

Excellent communication and service

Johan at Element 3 has been servicing and repairing our heating system for many years now, as well as installing some Google Nest technology too. He's deservedly popular but we've always had nothing but brilliant communication and service every time.

April 27, 2023
Rated 5 out of 5 stars

Johan is amazing!

Johan is amazing!! Brilliant and knowledgeable, trustworthy and very reliable. We have a boiler/heating system in our home that always seems to play up at the worst possible times and Johan is always fantastic at helping to get issues resolved as quickly and efficiently as possible. I wouldn’t use anyone else.

March 10, 2023
Rated 5 out of 5 stars

Look no further....

After horrendous experiences with British Gas and Swale Heating, I discovered these guys. They supplied & fitted our boiler about 4years back, whole system & have serviced it without fail every year. Literally cannot fault these guys.

March 1, 2023
Rated 5 out of 5 stars

Professional and trustworthy

Johan arrived early after checking first. Completed the boiler and tank service in good time. Friendly and extremely knowledgable in all things gas and heating.
Wouldn't trust my system to anything else.

February 22, 2023
Rated 5 out of 5 stars

Brilliant Work!!!

Johan and his partner arrived punctually, were respectful to the property, very polite, worked solidly and effectively until the job was done.
Very happy with their work and my new boiler!
Thank you!
Christina.

February 4, 2023
Rated 5 out of 5 stars

Efficient and professional

Arrived dead on dot of 8am.
Very thorough. Knew exactly what was wrong re no hot water. Efficient totally efficient and such a pleasant guy. Thoroughly recommend for your heating needs.

January 16, 2023
Rated 5 out of 5 stars

Joy!

J, the engineer arrived on time, respected my carpets and LISTENED to me and details of the problem. He explained what he would do, kept me informed at every stage and kept me calm when the issue was identified as an incorrect part fitted by another company! I feel confident in Element 3.

January 9, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look