Eleonora Bonucci Reviews 

Has now been 6 weeks since I made initial order. Over 2 weeks now I have waited for a reply. Not one single person has helped process this order. Now some of the items I had ordered are now out of stock. Also some items are now dearer. I'm absolutely disgusted in the lack of customer service. Never had this problem before with any other company, ever.The company is now saying they have tried to solve the problem and I've to contact them anytime.I HAVE EMAILED THEM TWICE IN THE LAST TWO WEEKS AND HAVE HEARD NOTHING.I HAVE EXPLAINED THE ISSUE OVER AND OVER AGAIN.WHEN I GET TO CONFIRMATION SCREEN MY WHOLE BASKET OF ITEMS EMPTIES,THEREFORE ALL THAT IS LEFT IS DELIVERY CHARGE.I HAVE TRIED TO ORDER ROUGHLY FIFTEEN TIMES NOW.I UNDERSTAND ITS AN ITALIAN COMPANY BUT IF THEY CANT UNDERSTAND ENGLISH THEN I AM FIGHTING A LOSING BATTLEITS ALSO REALLY STRANGE HOW THEY MANAGED TO REPLY TO MY TRUSTPILOT REVIEW ALMOST IMMEDIATELY.TWO WEEKS IVE BEEN WAITING FROM A REPLY.I HAVE ASKED THEM MULTIPLE TIMES TO PROCESS THE ORDER BUT HAVE HEARD NOTHING.I HONESTLY CANT BELIEVE ONE OF THEIR STAFF COMES ON HERE AND TRIES TO PAINT THE PICTURE THAT THEY HAVE TRIED TO HELP.I DONT THINK I WOULD BE HERE SIX WEEKS LATER WRITING REVIEWS IF I DID RECEIVE ASSISTANCE.I HAVE WASTED SIX WEEKS AT LEAST,TRYING TO MAKE AN ORDER.ALSO,SOMEONE DID UNDERSTAND MY PROBLEM AS THEY CLAIMED THE IT DEPARTMENT HAD SOLVED THE ISSUE (WHICH WAS FALSE) AS I TRIED TO ORDER NUMEROUS TIMES AND KEPT HAVING THE SAME ISSUE.ALL IT WOULD HAVE TAKEN WAS FOR SOMEBODY TO PROCESS IT ON THEIR SIDE,WHICH I ASKED THEM TO DO ON NUMEROUS OCCASIONS.CANT BELIEVE THEY ARE REPLYING WITH MORE LIES.IM ABDOLUTELY APPALLED.IF YOU STAY IN THE UK,PLEASE DO NOT USE THIS SITE.ITS JUST A WASTE OF EVERYBODYS TIME.IF YOU ARE GOING TO REPLY,PLEASE DO ME THE COURTESY OF BEING HONEST AND ACTUALLY HELP FIX THE ISSUE

Terrific site and customer service. Buy with confidence. Had my item shipped quickly and without issue from Italy to Arizona USA.

they taking payment when it time and after that they canceled for no reason , im trying to buy from them and i contacted costumer service but no reply

Easy ordering and paying experience. Super helpful and quick with query response Authentic product. Super speedy delivery. Would definitely recommend

I ordered from Germany and did something wrong when ordering. but it was reported by email and explained to me what I should do to get the order. The lady in the email was super nice and everything was understandable. I am glad to have found this shop and I am sure that more orders will follow

Excellent! product description, shipping and deliver service, all are very good . keep doing this.

I love the site, but most of the time I buy from other online shops because the shipping is to high, EB has the most expensive shipping rate.

Perfect quality and fast shipping to Tennessee from Italy .. wow

Fast shipping, high quality goods!

quick and hassle-free.

Excellent shopping experience quick delivery and as described will definitely be using you again thanks

Unbelievably fast delivery ! My order was perfect!

I am very happy and satisfied with my purchases. Professional service and quick delivery. I will definitely shop here again.

Beautiful, well made merchandise and fast intercontinental shipping.

Very impressed, super quick shipping and reasonable prices.

Order #
RHHOLGQOS296651



When will my items be shipped?
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Everything Perfect. Just the Set I ordered was a little too big, but the Customer Service helped directly with my return.

I have never encountered such an amazing and fast service to the UK. I ordered my parcel on a Wednesday and it was delivered right away on Friday. The quality of the stuff is also amazing! I really recommend this shop