I visited this site after searching on Google. Very easy to navigate and good selection. My plants are arrived healthy and well protected.
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Beautiful plant which is exactly as it looks in the photos. Super fast service, hand delivered in lovely eco packaging, a change from the usual online purchases. It felt like I'd bought from a high... See more
Company replied
Received a very healthy Philodendron Brazil in a lovely terracotta pot. It even came with a hand written note, which was such a nice touch! When I emailed Helena about the delivery status she responde... See more
There was a problem with availability of the pots but it was resolved asap by seller. Unfortunately cant say same about the delivery as it came in poor condition and the package was slightly damaged p... See more
Company details
Written by the company
Independent online plant shop. Delivering the happiest indoor plants London-wide!
Contact info
London, United Kingdom
- 07533685458
- Hello@elephantandcactus.co.uk
- elephantandcactus.co.uk
Amazing Plants
I visited this site after searching on Google. Very easy to navigate and good selection. My plants are arrived healthy and well protected.
September 5, 2024
Really like my new pots
Really like my new pots. I bought them to plant kitchen herbs into them. The quality seems great and they were packed very carefully. Thank you!
April 16, 2024
Reply from Elephant & Cactus
I'm so glad you liked the pots and that they got to you in one piece :-)
Thank you so much for taking the time for leaving a review, I really appreciate it!
Helena
The online process was quick and when I…
The online process was quick and when I thought I'd made a mistake, the email response was prompt and my mind was put at ease. Delivery was 4 days later. Thank you.
October 6, 2023
A very caring and helpful company
A very caring and helpful company. They quickly sorted out a minor problem with my order and my nephew is very pleased with his very healthy cactus and the pot for it to go in.
August 16, 2023
GREAT EXPERIENCE HIGHLY RECOMMEND
August 16, 2022
Unprompted review
Both plants arrived upside down with…
Both plants arrived upside down with several stems broken. I think you need to clearly mark the top of the box for the delivery
June 8, 2023
Reply from Elephant & Cactus
Dear Arina,
I am so sorry to hear about this disappointing experience with us. I hope we can make it up to you in the future!
Again, apologies for the understandable disappointment caused and thank you for taking the time to leave your review.
Best wishes,
Helena
Amazing cactus delivered and Helena…
Amazing cactus delivered and Helena gave lovely customer service. Would prefer different shipping updates - shop (app) told me it has been delivered when it hadn’t.
February 17, 2023
Plants arrived quickly and securely…
Plants arrived quickly and securely packed. Lovely handwritten note enclosed!
September 21, 2022
Mixed feelings
I had a good experience with their website and I did receive my product but the product came without packing and with scrapes that made me suspicious that it may have been used before (??)
August 12, 2022
Excellent service
Excellent service, packaging was good, delivery good and the plant was lovely, would recommend.
February 22, 2022
The service is absolutely excellent
The service is absolutely excellent, the best around. I love the personal touches and the fact that you email to communicate delivery times. I am really impressed.
February 3, 2022
Reply from Elephant & Cactus
Hello Kathryn,
thank you very much for your order and for taking the time to write us such a great review. Your custom is very much valued and appreciated and we look forward to delivering more beautiful plants to you!
Thanks,
E&C
Amazing as always
Amazing as always, great communication, greats plants, great service.
November 11, 2021
Great plants and delivery!
October 29, 2021
Couldn’t have asked for better!!
Awesome plants and amazing service! Couldn’t have asked for better :)
September 30, 2021
I received the most beautiful and…
I received the most beautiful and healthy looking plants in the post yestertday. I'm really very pleased!
September 9, 2021
Amazing service
Amazing service, delivered the next day & beautiful plants. Thank you!
August 18, 2021
Brilliant plants with great delivery…
Brilliant plants with great delivery times. All my plants have done so well from here. Would recommend to anyone :).
July 27, 2021
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