Elephantsity Reviews 

97
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Elephantisity offers one item we happened to order a few years ago, and it became 100x more meaningful due to circumstances. You'd think this is all good, but the attachment had nothing to do with the... See more

Rated 1 out of 5 stars

Very poor service. Although based in UK thought it would be ok to order.firstly e mails went into spam..apparently so they didn't see the order..then what we ordered was not available..11 e mails lat... See more

Rated 5 out of 5 stars

Starting with delivery, I chose the $11.95 option and the items did arrive in just 2 weeks! Worth the extra cost, the normal shipping is $3.95 but probably takes longer. I got their hummingbird sneake... See more

Rated 5 out of 5 stars

Ok so I bought some boots a few weeks ago. I got a bohemian style pattern that I really like to use for festivals. I'm usually a size 9 but these were a bit larger than expected. So I contacted... See more

Company details

  1. Clothing Store
  2. also in
  3. Fashion Accessories Store
  4. Shoe Store
  5. Women's Clothing Store

Information provided by various external sources

Save the elephants by buying our trendy footwear, accessories, car seat covers, and much more!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

97 reviews

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No history of asking for reviews

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2.7

All reviews

(97)

3 reviews in the last 12 months

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Rated 3 out of 5 stars

Sizing was not a slam-dunk easy thing

Sizing was not a slam-dunk easy thing. My shoes fit fine, my wife's were too small. Rather than try to get a refund, we will donate them. Also, mine are comfortable BUT they are very hard to get on. They don't stretch and the opening for the foot is narrow. I *can* get them on, but it's a struggle. Sometimes I opt for another pair of shoes to wear because I don't have the time to fight to get my feet into them. I thought they would loosen up as I wore them, but nope...

April 3, 2019
Unprompted review
Rated 5 out of 5 stars

Starting with sizing

Starting with sizing, this is always confusing to me when ordering online. I decided to just go with my usual US7 shoe size. Thankfully they fit fine! I ordered their low top shoes. I love them! they cost me around 60 bucks and have the coolest elephant design ever. If you go buy generic ones without any design they cost 50 bucks so it was well worth the price to have these unique shoes. Delivery took around 2 weeks in my case but I was expecting it. On another note I also got one of their blankets and it was way better than expected! The design is very bright and vibrant. Will come back again.

April 1, 2019
Unprompted review
Rated 5 out of 5 stars

I had a pair of tiger boots delivered…

I had a pair of tiger boots delivered 15 days ago so I wanted to share my particular experience. Their customer service is very responsive. I chose a size US5 by mistake and they responded In a few hours and changed the size. Delivery took 17 days for me. Quality is great, I work as a teacher and my students love to see them! They are very similar to the pictures online. I will try their sneakers when I get paid again.

March 30, 2019
Unprompted review
Rated 3 out of 5 stars

Quality control issues with these boots (successfully refunded)

I purchased a pair of their hummingbird boots. I was a little surprised to find they were being shipped from China and I had to then pay an unexpected import tax. This should be advised to purchasers during the checkout process.
The boots arrived and I was very happy with them, they are very comfortable. However it appears the finishing process for my pair had been defective as they immediately started to scratch and mark. It was extremely disappointing, and I feel a failure of their quality control process.
I contacted the company, and they accepted the problem, and offered me a choice of a replacement pair or a full refund, as it was still within 30 days of purchase. I chose the latter as I didn’t want to have to pay a second import tax. So I cannot fault their response, but I am still disappointed that the product had failed their quality control in the first place.

March 30, 2019
Unprompted review
Rated 5 out of 5 stars

Starting with delivery

Starting with delivery, I chose the $11.95 option and the items did arrive in just 2 weeks! Worth the extra cost, the normal shipping is $3.95 but probably takes longer. I got their hummingbird sneakers, for 64 dollars. For this price tag I wasn't expecting much but they truly are high quality sneakers. They are extremely lightweight which makes them perfect for running. Makes you stand out since I haven't since anyone else with birds on their shoes lol. The print is surprisingly colorful. Their customer service reps are very friendly and helpful.

March 27, 2019
Unprompted review
Rated 5 out of 5 stars

Finally some vegan boots

Finally some vegan boots. I love boots but most of the cool ones I see online are made out of leather, that is a big nono for me. I love these! They look like leather but you can easily tell it is synthetic, as a vegan I have some experience with this issue and can notice. Expect around 3 weeks for delivery but I chose the cheapest shipping option. The best part was that my boots were a bit big so I contacted their customer service. They actually sent another pair for free to my address and let me keep the original ones. Now I have 2 pairs!! I will be gifting the first one to my sister.

March 27, 2019
Unprompted review
Rated 1 out of 5 stars

DONT BUY!!!

DONT BUY!!!! This company is a front of some kind. The merchandise comes from somewhere in China. There is ABSOLUTELY no return policy or customer service! I found a company address. Went to the U.S. Post Office and was told the address in Wyoming is a non deliverable address. Googled the address and call the office and the man on the phone just said he was not the registered agent. Very sketchy. Contacted the Secretary of State for Wyoming and there is no Elephantsity business license. Don't do business with this company!

March 27, 2019
Unprompted review
Rated 5 out of 5 stars

Have purchased two times

Have purchased two times. The first I bought a Hoodie which is one of my favorites! It has a colorful elephant and is really cozy. My other purchase was for one of their Mandala pattern boots which I have used every week for 3 months. They still look as good as new fortunately. I have wide feet but they fit just fine. Expect to wait around 3 weeks for delivery.

March 23, 2019
Unprompted review
Rated 5 out of 5 stars

I got my hoodie and my pair of sneakers…

I got my hoodie and my pair of sneakers recently and I really like them. They are true to size, the print is really similar to the pictures on their site. They are really lightweight and hold up very well while running as well! I am of to trying their boots next!

March 22, 2019
Unprompted review
Rated 5 out of 5 stars

I am an avid horse lover so I decided…

I am an avid horse lover so I decided to give their boots a try! I am extremely happy I chose to do so! I even take them with me when riding. Everyone always asks me where I got them.I wear a size US10 and they fit just fine. Could not be happier with my purchase.

March 21, 2019
Unprompted review
Rated 5 out of 5 stars

This has been my go to site for…

This has been my go to site for ordering elephant shoes for around a year now. I must say I am quite impressed by the quality of the sneakers. They are very lightweight and are comfortable to use. I have even used them for running every now and then! I also bought a pair of boots that have been a blessing this harsh winter, they hold up very well in my opinion. Sizing is accurate as well! I wish they had pants as well.

March 15, 2019
Unprompted review
Rated 5 out of 5 stars

I saw the hummingbird Boots and had to…

I saw the hummingbird Boots and had to get them! The print matches the pictures on their site and they are quite comfortable. sizing was fine and delivery as well considering they are custom made. My husband is now getting one of the Wolf ones! Wish they had more hummingbird stuff. Love their mission as well.

March 8, 2019
Unprompted review
Rated 5 out of 5 stars

Gorgeous shoes, wonderful mission

Three words: buy. these. shoes. It's a win for you; it's a win for elephants. I just got mine in the mail yesterday and they are wonderful! I got the blue elephant sneakers, and they are 10 times more comfortable than Converse, plus they're so much cuter. Not only are the shoes great, but I received multiple updates on the status of my order before receiving them, which was very nice considering it takes them a while to ship, as they're custom made. This way, you don't feel like you just sent your order off into an empty void that you don't hear from for weeks. They arrived faster than expected, too! About two weeks. The best part of this company though isn't just the quality of their products and their wonderful customer service; it's that their company stands against animal cruelty towards elephants. To buy a pair of shoes and know that your purchase is going towards saving baby elephants makes you feel like your shopping addiction actually has a purpose! Amazing.

March 6, 2019
Unprompted review
Rated 5 out of 5 stars

I have 4 pairs of their shoes for over…

I have 4 pairs of their shoes for over 6 months now! Things to know

Quality: I wear one of them everyday to work and is really holding up! Still as good as new. The print on the boots is so colorful. I dont take them hiking though i dont want to risk damaging the print.

Sizing: I always order a size US7 and it fits just like my other shoes! My sister ordered a size US8 because she usually wears US8.5 they were a bit big but their staff sent her a replacement for another one. If you usually wear a half size they dont carry you should probably round down.

Service: I never needed to contact them but as I said they sent a brand new pair to my sister and let her keep the first pair which is great.

Delivery: order took around 19 days to arrive which I knew beforehand so didnt mind at all.

Hope this helps! Will try their sneakers next.

March 6, 2019
Unprompted review
Rated 4 out of 5 stars

I love them

I love them! I even went out on a snow storm, my feet stayed warm and dry. My sister is now getting a pair of boots as well.

March 1, 2019
Unprompted review
Rated 5 out of 5 stars

This is the third pair of Boots I have…

This is the third pair of Boots I have purchased from this site. The first one was purchased a year ago and it still looks as good as new! They are quite warm but If you choose the right socks you should be able to Wear them year round. Sizing is pretty precise IMO

February 25, 2019
Unprompted review
Rated 5 out of 5 stars

I received my turtle boots around 5…

I received my turtle boots around 5 days ago. I didnt know what to expect but honestly I love them! They look just as the pictures on their site and are quite comfortable. The person who attended my emails was very nice with me as well.

February 22, 2019
Unprompted review
Rated 5 out of 5 stars

I ordered three pairs of sneakers on…

I ordered three pairs of sneakers on december, my neighbor liked them so much she got a pair for herself! Expect a few weeks for delivery. If you usually wear half sizes I would recommend choosing the smaller whole size. Very pleased with service overall

February 19, 2019
Unprompted review
Rated 1 out of 5 stars

Very untrustworthy organisation

Very untrustworthy organisation
I am still trying to obtain a refund for an undelivered order and so far am having no luck getting anyone to return my emails. Their courier company wont deal with me directly, however I have had access to their shipment details. For anyone ordering thinking that this company sells sustainable products or is in any way concerned about the environment this is the journey my order has taken so far (assuming via air)...
Quanzhou, China
Xiamen, China
Northampton, England,
Quanzhou (again!)
Hong Kong,
Paris, France

Avoid at all costs.

February 19, 2019
Unprompted review

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