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Company details

  1. Solar Energy Company

Written by the company

Elevate Solar is one of Australia’s leading up and coming solar solution and service providers. Originating in Hervey Bay, Queensland, we have since expanded our business to Victoria and NSW with dedicated retail offices and an installer network to support. Regarded as one of the most trusted and passionate solar and energy efficiency companies in Australia, we always put our customers first. We believe every Australian has the right to affordable energy – and the power to take control of their utility bills. At Elevate Solar we provide a service. We’re here to give you clear, simple solutions to address your household’s or business’ financial challenges. No tech talk. No pushy sales tactics. Just a seamless, stress-free experience. From start to finish. Elevate Solar is your true partner in going solar and renewables, from system selection for your home or business to finance and long term aftercare support. No project is too big or too small, where we work closely with you to achieve the best results and immediate energy savings, and leading the energy transition.


Contact info

2.9

Average

TrustScore 3 out of 5

16 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Please don't even waste a second…

Please don't even waste a second talking to these individuals because everything they say will sound too good to be true, and smart people realize that if it's too good to be true, it's probably fraudulent behavior. They used my signature to fill out paperwork that I didn't sign using docusign. I was supposed to receive a tax credit of $25,000 but because of a clerical error I will only get 15,000 dollars leaving me holding 10K in debt for a system I never wanted. They came to my house selling it so you have to think to yourself do I want this product. Tjhey are slick. If you do business with them make sure you contact an attorney asap because I believe that they are being looked at by the Attorney General in several states.

April 5, 2026
Unprompted review
Elevate Solar logo

Reply from Elevate Solar

Hello Christopher. I think you have this business mixed up with someone else. This is Elevate Solar which is based in Australia. Can you please copy and paste this review onto the correct business and delete from our account. I'm sorry to hear about your poor experience.

Rated 5 out of 5 stars

Easy company to deal with

Easy company to deal with, everything well organised from start to finish with a local representative and reasonably priced.
Definitely recommend!

February 12, 2025
Unprompted review
Elevate Solar logo

Reply from Elevate Solar

Thank you Trevor! Appreciate you taking the time to let us know about your experience with Elevate Solar :)

Rated 5 out of 5 stars

Fantastic service and outcome

Jess arranged my install on the Fraser Coast with such ease and much consideration for our families needs. She guided us through the entire process and her staff have been so supportive, even checking in after install to see how our bills have tracked and if we have questions.
Our energy bill has tracked BRILLIANTLY I might add! Even with constant aircon use, we are ahead when you add the tiny ergon bill and our loan repayments together! We are so glad we chose to stick with Elevate Solar! 100% happy customers!

February 1, 2024
Unprompted review
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Reply from Elevate Solar

Thanks Toni! Glad your system is saving you money and we could assist you on your solar journey :)

Rated 5 out of 5 stars

A breath of fresh air

Jess, Aaron and the rest of the Elevate Solar team have been a dream to work with. New to solar I had no idea where to start and I feel confident that I now have a system that suits my household's needs; our bills have come down from around $1000 to $100 a quarter. I love the app that allows me to monitor input and output ... I'm a little addicted to it if I'm completely honest! In an era where we are constantly disappointed by poor service, Elevate Solar have been a breath of fresh air, I spruik their name to anyone who'll listen!

March 8, 2024
Unprompted review
Elevate Solar logo

Reply from Elevate Solar

Thank you so much Lauren. You have also been a delight to work with! So positive and curious (we LOVE when customers really understand how the system is working to maximise the investment). We have really enjoyed helping you achieve your self sufficiency goals.

Rated 5 out of 5 stars

Attention to detail

Given the odd angles on our new townhouse roof, we appreciated the extra time in planning to maximise the number of solar panels, the installers followed our placement request for the inverter perfectly. Impressed by Elevates daily monitoring of our panels and inverter.
Highly recommend

February 23, 2024
Unprompted review
Elevate Solar logo

Reply from Elevate Solar

Thank you :) So happy to help you on your solar journey!

Rated 5 out of 5 stars

Jess and the team at elevate have been…

Jess and the team at elevate have been amazing. Nothing has been too much trouble and we have a great system which saves us money and contributes to a more environmental planet. Thanks Jess

July 1, 2023
Unprompted review
Elevate Solar logo

Reply from Elevate Solar

Thanks Tom! Really appreciate you taking the time to let us know what you think. We were so happy to work with you and your lovely family!

Rated 5 out of 5 stars

Amazing service! Highly recommend the team at Elevate Solar!

I arranged solar panels to be installed when I moved in January 2023. The team at Elevate Solar provided great advice and were open and transparent about all of my options. They answered many of my questions and honestly I had many! The installation process was a breeze as well. One year later and I haven't payed an electicity bill in many months, in fact the opposite, I'm in credit! I'd like to thank the team at Elevate Solar. Absolutely amazing service! I highly recommend them!

January 23, 2023
Unprompted review
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Reply from Elevate Solar

Thank you Christina. We really love it when customers ask a lot of questions. It shows they are careful about their decision and mindful of the investment they are making. We were very happy to assist you!

Rated 5 out of 5 stars

I got 6 quotes for my solar

I got 6 quotes for my solar. Elevate was not the cheapest but gave the most information on why they chose the panels and what was going to happen. We had one problem, but that was seen to straight away. They care about their customers, and follow up afterwards. The panels are covering our electricity bill and I would definitely recommend them to anyone.

August 15, 2023
Unprompted review
Elevate Solar logo

Reply from Elevate Solar

Thank you SO much Linda for your lovely feedback. We really appreciate your time in letting us know how we did.

Rated 5 out of 5 stars

Great Service

The staff at Elevate Solar installed my system one year ago. The installation was smooth and worry free. All work was carried out to a high standard. Customer service and follow up have been great. I am very happy with my solar system and will be going through Elevate Solar to install a battery at a later date.
Tanya Barich

August 27, 2022
Unprompted review
Elevate Solar logo

Reply from Elevate Solar

Thank you Tanya! We are so happy, you are happy. Look forward to assisting you again soon.

Rated 5 out of 5 stars

Very happy with my battery.

My solar system was completed by adding a battery just over 12 months ago. I have monitored and used power when at its peak over summer and most days I have used minimal grid energy and feed in for many hours. Although the prices fluctuate, my monthly bills were significantly less and even with minimal sunshine, my battery charges.
I am considering another battery to offset the minimal price I get for feed in and will definitely contact Elevate for any future solar requirements as their customer relations were efficient and helpful.

May 12, 2023
Unprompted review
Rated 4 out of 5 stars

Quick and helpful

Great, quick and helpful service from the team at Elevate and worked with us to navigate a couple of challenges along the way really well. Great advice for someone like me with no experience or knowledge of the area

February 27, 2022
Unprompted review
Elevate Solar logo

Reply from Elevate Solar

Thanks Jonny! You've made our day :)

Rated 3 out of 5 stars

Whilst things are working now there…

Whilst things are working now there were many many months of teething troubles which eventually resulted in the replacement of a new battery

February 27, 2023
Unprompted review
Elevate Solar logo

Reply from Elevate Solar

Thanks Allison for taking the time to share your experience. I am very sorry about the initial issues. We were just as frustrated as you were! We appreciated you working with us to get the system up and running as it should. Being nearly completely self sufficient now must feel great. Thank you again!

Rated 4 out of 5 stars

The process was very easy

The process was very easy and punctual. After instal help was awesome as we had a few problems with our connectivity, but all sorted and our bills are what we expected
Thankyou

February 15, 2022
Unprompted review
Elevate Solar logo

Reply from Elevate Solar

Thank you Colin for letting us know how we did. We really appreciate you taking the time!

Rated 5 out of 5 stars

We are very pleased with the system…

We are very pleased with the system installed by Elevate Solar.

The work was completed quickly, and the benefits continue to surprise all of us.

This quarterly bill from our electricity suppliers was a credit of $98. What else could you wish for.

We all agree that the installation was the best move and would recommend Elevate Solar to all of our friends.

November 23, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you for the savings

You served my parents house with Solar equipment a few years back so im happy to be able to be in your website today,which totally looks different, but good different! Alison was very nice very professional and my parents were so thrilled about the savings since then. Every house deserves to have solar energy means of saving.

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Elevate Solar.

I would like to compliment and thank Elevate Solar for the very professional installation of our solar system earlier this year. All phases of the consultation were handled by friendly staff with a great knowledge of the products they were using.
We have had no issues with the system since it was installed in January, and our total Ergon accounts for this year were $269.38, with the last (Nov) account being $70.99 credit. Prior to going solar, our quarterly accounts were in the order of $600.00
Thank you Allison and staff.

December 5, 2021
Unprompted review
Elevate Solar logo

Reply from Elevate Solar

Thanks so much Derak for your positivereview. We are thrilled that you are saving so much. It was great catching up with you and we'll keep in touch to make sure your system continues you saving!

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