Elevations Credit Union Reviews 5

My brother has just died. I am the PR of his estate. I have told Elevations at least 8 times that he his dead. I am awre of his debt but there is no money in the state until we sell his house, which we are currently doing. But they continue to call me at least every other day, and send me quasi-threatening letters a few times a week. The conversations are exactly the same. This is a bank without a shred of human kindness (I know banks are not known for this) but you would think they have dealt with the exact same situation (DEATH) many times and would have learned how to show some respect for those in mourning.

I appreciate the personal connection that is always available at Elevations Credit Union. In the 30+ years I have banked there, it has only improved. There are more women in prominent positions; the cashiers are always friendly and respectful; and the service to international clients has greatly improved what with so many Americans living abroad. Thank you for your prompt and informed response to my needs..

I've had a great experience with Elevations--been with them for years after fleeing Chase bank. They helped me improve my credit, they offer a variety of free or low-cost accounts, and their ATM fees are far lower than big banks'. The branches are staffed with friendly professionals and the call/email help options are pretty effective and timely.

Elevations opts to make money by contracting with Harland Clarke, a check-order company, that defrauds members of Elevations. Pick option 1 (Harland Clarke) or option 2 (your members). Watch how fast your members find other check-ordering possibilities that are far, far less expensive.

Nothing but issues, you can't get in touch with a branch, all calls go to a Boulder branch and my wait time was 89 minutes and there were 69 callers ahead of me. The freeze and hold cash deposits that I deposited in their ATM. I have had my account since Feb. And have always had my pay check direct deposited and they have a hold on my check now which is frustrating because I'm now going to be late on rent. I've also not had access to my app for the last week because of an update they did. The new update is terrible. I'm very very disappointed with this credit union.As soon as my check posts I'm pulling my money and closing the account...this bank is a joke.