ElevenLabs Reviews 934

Support and Customer Service is amazing and very quick. They resolved a problem I had with the subscription fixed it in 30 minutes.

Super fast, super caring.

I am using Elevenlabs since 1.5 years now and it helped reach my project goals very beneficial to me. with 22$ monthly it the best money I ever spend for a product.

Currently I have a privat challenge that prevented me to continue doing my work as I was doing the last 1.5y, I reached out to customer service expecting to get a template answer. But to my very surprise Elevenlabs Support has offered me a very good and beneficial solution helping me to finish my project I am working on. Thank you very much for the help and solution on first contact. You guys are great and really for the user, no bla bla, directly check and solution! ❤️

It's been a while now, probably a few weeks, where I've tried to locate a voice doing classical, Roman Latin. If you enter the search terms in Google, you come across the ElevenLabs site offering you just that. However, when logging onto said site, the voice in question proves elusive. The AI quest on the site itself just kept rebooting and eventually "disappeared". So, is it there or not, and why doesn't it feature in the voice library? It creates a quite disturbing sense of clickbaiting.

I could read user's experiences.

Scammy !
So I'm signed up to a paid sub , thinking I could write , have ai narrate and export my projects , it's crazy .you sub for an amount of credits , you have to use the credits to type and hear your project and edit your project.....then pay more credits to export the data you just paid credits for to.create the only positive thing I can say about this page is ...it sort of works ....after you get ripped off. Oh it will censor your work like as if you need to be treated like a child . AVOID

I recently had an issue with a payment at ElevenLabs, and after reaching out to their support team, I received help very quickly — exactly the kind of timely response I had hoped for. The team was incredibly friendly, understanding, and truly pleasant to communicate with.

I’ve used ElevenLabs for several months across different projects, and the quality has always been consistently impressive. The multilingual voice options are fantastic, and I’ve been extremely satisfied with every single language I worked with.

If you’re looking for a platform that offers high-quality voice-overs in various languages — for example, for YouTube channels or any other content projects — I can genuinely recommend ElevenLabs. It’s been a great experience from start to finish.

Thank you for the amazing service!

Terrible. On the free plan, I attempted a simple task: turning text into audio. In every sample, the voice pace abruptly changed, either mid-sentence or toward the end. I checked all the filters and options, but the issue wasn't on my end; the feature is simply not working properly. If a simple function is already creating errors, I have no intention of upgrading.

Helpful, understanding, supportive.

I forgot to turn off the auto cancel, and they charge me for another whole year. Even though I did not use anything, and I requested the refund right away, they did not want to issue a refund.

Scam.

I had a great conversation on November 12th with Laura from the ElevenLabs team. Despite the large number of inquiries the team is currently dealing with and understandably struggling to keep up with, Laura still managed to help me. Many thanks!

We’re building an AI negotiation agent at Ranom.ai using ElevenLabs voices for live phone calls - the quality is phenomenal and the support team genuinely cares. Excited for what’s next.

The simple fact that the software doesn't work and there are no instructions, you cant speak to anyone accept an AI that is very limited and can't do anything but apologize is appalling. They take you money and do not deliver. I think that is called theft.

They use your text content to plagiarize and train their own AI even if you are subscribed. This is very exploitative. The setting to disable training their language model is not available on the mobile app and is hidden so you will only find out too late when multiple titles have been generated using your material. Scammers in corporate suits. That's what they are.

I found ElevenLabs to be very frustrating and not worth the money. When choosing a voice, you can’t preview your actual text with it—only a tiny sample. Once you use it, your credits are consumed, even if you just want to test how it sounds.

If your text doesn’t have perfect prompts and spacing, the voice reads continuously without natural pauses, which sounds robotic. And when you go back to fix something small—like adding a pause—you have to regenerate the entire text, which again uses up your paid characters.

To make matters worse, if you pause or cancel your subscription, you lose all your accumulated characters, even though you’ve already paid for them. Overall, it feels restrictive, costly, time-consuming and not user-friendly for anyone trying to produce natural-sounding audio.

Because its a good app and it helps most content creators like me make good video

Don't bother. You will use up your credit quickly. Not worth the money, Rather pay more for a program that doesn't use credit.

Had an issue, but was quickly resolved, excellent customer service.