The driver Malik was very helpful he text to say when he arrived in Luton. I text him to say l was waiting for luggage and he replied “no problem let me know when you are at pick up point” l felt at e... See more
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Review summary
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Booked very last minute (while travelling to airport for last minute flight back to UK) due to an emergency return to UK and needed to transfer between Luton and Stansted late at night. Our flight man... See more
Company replied
Booked a car at short notice to pick my 80 yr old mum up from airport as her flight had been cancelled so i couldn't pick her up. The attention to detail in checking the replacement flight details, a... See more
Company replied
First Time using this company and will use from now going forwards every time. The communication was impeccable and not once did I feel like I would be let down (unlike other companies) and worry we w... See more
Company details
Written by the company
Upgrade your travels with EAT | Elite Airport Transfer. We bring peace of mind to the most stressful part of travel from all major Airports and Sea Ports across UK. Chauffeurs and airport concierges ensure guest safety, efficiency, and comfort across more than 7 airports, 30 cities in London. Book your EAT | Elite Airport Transfer service at all-inclusive rates on our website.
Contact info
Suite 107, Crystal House, LU1 1HS, Luton-Bedfordshire, United Kingdom
- 01582323434
- bookings@eliteairporttransfer.co.uk
- eliteairporttransfer.co.uk
4.8
Excellent
210 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
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The booking was simple the 2 Drivers I…
The booking was simple the 2 Drivers I had were very nice and on time Very Pleasant experience all round
June 26, 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your fantastic review! We're delighted to hear that you found the booking process simple and that both of your drivers were friendly, punctual, and made your journey from London to Heathrow a pleasant one. At Elite Airport Transfer, we're committed to providing reliable, professional, and stress-free airport transfers, so it's wonderful to know we delivered that experience for you. We truly appreciate your kind feedback and look forward to welcoming you back on your next journey.
Chris
Very good experience
Very good experience. Driver was punctual and polite. the car was clean and confortable. The driving felt safe. I recommend it.
June 16, 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your kind review and recommendation. We’re delighted to hear that you had a great experience with Elite Airport Transfer on your journey from Biggleswade to Luton Airport. It's wonderful to know that your driver was punctual and courteous, the vehicle was clean and comfortable, and you felt safe throughout the trip. We truly appreciate your feedback and look forward to providing you with another excellent journey with Elite Airport Transfer.
Chris
Great experience from Luton airport to…
Great experience from Luton airport to downtown. Our driver was flexible and helpful and got us where we needed to go efficiently. Many thanks.
June 24, 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your wonderful feedback and for choosing Elite Airport Transfer. We're delighted to hear that you had a great experience from Luton Airport to Downtown. It's wonderful to know that your driver was flexible, helpful, and got you to your destination efficiently. Your kind words are greatly appreciated and will be shared with our team. We look forward to welcoming you back with Elite Airport Transfer on your next journey. Safe travels!
Chris
The driver was very professional.
The driver was very professional.
Excellent punctuality.
The car was very clean and the driver ride carefully.
I highly recommend
June 26, 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your wonderful review and for choosing Elite Airport Transfer. We're delighted to hear that you found your driver to be professional and punctual, and that you appreciated the clean vehicle and careful driving. Providing a safe, reliable, and comfortable journey is always our priority. We truly appreciate your recommendation and look forward to serving you again soon. Safe travels!
Chris
Great service - use again
Driver arrived on time for both pick up and return - removing some of the stress from plane travel. He was courteous and friendly and drove very safely. I would recommend
June 22, 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with Elite Airport Transfer on your journey from Luton Airport to Welwyn and on your return trip.
At Elite Airport Transfer, we take pride in providing punctual, reliable, and professional service, so we're pleased to know our driver arrived on time for both journeys and helped make your airport travel less stressful. It's also great to hear that you found our driver courteous, friendly, and committed to safe driving.
Thank you for your recommendation and for choosing Elite Airport Transfer. We truly appreciate your support and look forward to providing you with another seamless journey in the future.
Chris
Efficient,on time
Efficient,on time, courteous and driving the cleanest car I have ever seen since using an airport transfer.Adil was very helpful as well as welcoming.
June 24, 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your excellent feedback! We're delighted to hear that you had such a positive experience with Elite Airport Transfer on your journey from Stanmore to Stansted Airport.
Providing efficient, punctual, and professional service is at the heart of what we do, so it's wonderful to know that Adil made your journey comfortable and welcoming. Your kind words about his helpfulness, courtesy, and the cleanliness of the vehicle are greatly appreciated, and we'll be sure to pass your compliments on to him.
Thank you for choosing Elite Airport Transfer. We truly value your recommendation and look forward to serving you again on your next airport journey.
Chris
Great experience
We had a really first rate service and would use again. The process to book was simple and communication throughout was great. The driver kept us up to date with the arrangements and the journey was stress free and comfortable.
June 21, 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your fantastic feedback! We're delighted to hear that you had a first-rate experience with Elite Airport Transfer on your journey from Wembley to Luton Airport.
It's wonderful to know that you found our booking process simple, our communication clear throughout, and that our driver kept you well informed every step of the way. We're especially pleased that your journey was comfortable, stress-free, and met your expectations.
Thank you for choosing Elite Airport Transfer. We truly appreciate your kind words and look forward to providing you with the same high level of service on your next journey.
Chris
Naeem did a great job
Naeem did a great job. Arrived early, happy to wait for me and the car was clean and perfect. Seamless experience
June 21, 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your kind feedback.
We're delighted to hear that you had a seamless experience with Elite Airport Transfer. It's wonderful to know that Naeem provided excellent service by arriving early, being happy to wait for you, and ensuring the vehicle was clean and in perfect condition for your journey from Luton Airport to Watford.
We truly appreciate you taking the time to share your experience and will be sure to pass your compliments on to Naeem. We look forward to welcoming you back to Elite Airport Transfer for your future travel needs.
Chris
Great airport trip to Heathrow from the…
Great airport trip to Heathrow from the Cotswolds. The driver (Naeem) was early and drove very well. Highly recommend.
June 21, 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your fantastic review.
We're delighted to hear that you had a great journey with Elite Airport Transfer from the Cotswolds to Heathrow Airport. It's wonderful to know that Naeem arrived early, provided a smooth and professional drive, and helped make your airport transfer a pleasant experience.
We truly appreciate your recommendation and your kind words. We look forward to welcoming you back and providing the same high standard of service on your future journeys.
Chris
Brilliant and reliable received email…
Brilliant and reliable received email one day before both flights to confirm details ,arrived early on outward journey definitely recommend
June 10, 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your kind feedback. We are delighted to hear that you found Elite Airport Transfer to be brilliant and reliable. Providing timely communication and punctual service is very important to us, so we're pleased that the confirmation emails and early arrival for your outward journey met your expectations.
We truly appreciate your recommendation and look forward to serving you again on your future travels.
Chris
Elite are a taxi service you can trust.
Elite are a taxi service you can trust.
Their communications were great as was the driver, his promptness and general attitude.
Where I have a requirement to do so I will be using their service again.
June 18, 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your kind feedback.
We’re delighted to hear that you found Elite Airport Transfer to be a taxi service you can trust. Providing clear communication, punctual service, and professional, courteous drivers is something we take great pride in, so it’s wonderful to know your experience reflected these standards.
We truly appreciate your recommendation and look forward to serving you again whenever you require airport transfer services.
Chris
Turned up at the wrong time (20 mins early), with the wrong infant car seat & tried to charge me an extra £10 for being late!
Firstly, they got the wrong time. Turned up 20 minutes early, demanded I was late & then tried to charge me an extra £10!
Secondly, they turned up with a completely inappropriate forward facing, terribly fitting child’s seat for my 19 month and proceeded to tell me that this was age appropriate.
Would not recommend at all. Very dissatisfied and won’t be using again.
June 19, 2026
Unprompted review
Reply from Elite Airport Transfer UK
Dear Cheryl,
We hope you are doing well.
Firstly, we would like to clarify that no request for a rear-facing car seat was mentioned in your booking, even in the booking confirmation email. As no specific requirement was provided, we supplied a standard forward-facing car seat for the journey.
Secondly, under UK regulations, rear-facing child seats are generally required for newborns and infants up to approximately 15 months of age. For older children, an appropriate forward-facing child seat may be used, depending on the child's age, weight, and height.
We would also like to point out that the driver contacted you before arrival and clearly informed you via text message that he was bringing a forward-facing car seat. You replied confirming that this was acceptable, and no concerns were raised at that time.
In addition, the driver arrived at the scheduled pickup time and waited approximately 20 minutes for you. We had advised that a £10 waiting charge should be paid directly to the driver due to the extended waiting time; however, this payment was not made.
Based on the information above, we believe that both the driver and our company fulfilled the service according to the details provided in the booking. We therefore do not consider this matter to be the result of any fault on the part of our company or the driver.
We hope this clarifies the situation and helps you understand our position
Chris
Reply from Elite Airport Transfer UK
Thank you for your excellent recommendation.
We’re delighted to hear that you had a positive experience with Elite Airport Transfer. Your support and recommendation mean a great deal to us. We are committed to providing reliable, professional service and look forward to assisting you with your future travel needs.
Chris
Good service
Easy to book, driver arrived on time both journeys with a baby seat ans required and I received an all round good service.
June 14, 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your feedback.
We’re pleased to hear that booking with Elite Airport Transfer was easy and convenient, and that your driver arrived on time for both journeys. We’re especially glad that the requested baby seat was provided as required and that you received an all-round good service.
Your comments are greatly appreciated, and we look forward to welcoming you back for your future travel needs.
Chris
Excellent service and reasonably priced
We had a wonderful transfer to Heathrow with our driver Tony. They were on time and the communication was impeccable. Such a smooth and relaxed way to get to the Airport and it was very reasonably priced. Car was spotless and we had complimentary water. We would definitely recommend them and will use them again on our next trip. Thanks again!
May 30, 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your wonderful review.
We’re delighted to hear that you had such a positive experience with Elite Airport Transfer and that Tony provided a smooth and reliable transfer to Heathrow. It’s great to know that our punctuality, communication, vehicle cleanliness, and complimentary refreshments all contributed to a relaxed and enjoyable journey.
We truly appreciate your recommendation and are pleased that you found our service to be excellent value for money. Thank you for choosing Elite Airport Transfer — we look forward to welcoming you back on your next trip.
Chris
Fantastic customer service
Fantastic customer service, was there waiting for us at the airport i had 0 worries! First time abroad with the family and the taxi arrived clean and tidy and spacious will definitely use in the future :)
June 3, 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your fantastic review.
We’re thrilled to hear that your experience with Elite Airport Transfer was so positive, especially on your first trip abroad with your family. Knowing that our driver was waiting for you at the airport, allowing you to travel with complete peace of mind, is exactly the level of service we strive to provide.
We’re also pleased that you found the vehicle clean, spacious, and comfortable for your journey. Your kind words about our customer service mean a great deal to us.
Thank you for choosing Elite Airport Transfer. We look forward to welcoming you and your family again on your future travels.
Chris
Great communication
Great communication, on time and friendly, most excellent.
June 8, 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your wonderful review. We’re delighted to hear that you found our communication excellent and our service friendly and punctual. At Elite Airport Transfer, we take great pride in providing a reliable and professional experience for every customer. We truly appreciate your feedback and look forward to welcoming you again on your next journey.
Chris
Excellent service
Thank you very much Elite airport transfer for your excellent service to Luton Airport. We appreciated your reliable, efficient, friendly service and will definitely use you again the future.
May 26, 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your wonderful feedback.
We are delighted to hear that you were pleased with our service for your transfer from Hitchin to Luton Airport. Providing a reliable, efficient, and friendly experience for our customers is always our goal, so it is rewarding to know that we met your expectations.
Your kind words are greatly appreciated, and we are pleased that you would consider travelling with us again in the future.
Thank you for choosing Elite Airport Transfer UK. We look forward to welcoming you back on your next journey.
Chris
We had an extremely positive experience…
We had an extremely positive experience with Elite Airport Transfer UK on both the journey to and from the airport.
We were contacted on the day before each journey to verify the details, which we found very reassuring. The timing of the 2 drivers was impeccable and on the return trip our driver rang to check in with us after our flight had landed and was able to pick us up before our original pick up time. Each driver was friendly, polite and helpful.
We would definitely use this company again and highly recommend it to others.
May 24, 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you very much for taking the time to share your experience.
We are delighted to hear that both your outbound and return transfers between Leighton Buzzard and Luton Airport went so smoothly. We understand how important reliability and communication are when travelling, so we're pleased that our pre-journey confirmations helped provide reassurance and that both drivers delivered a punctual, professional service.
It's especially rewarding to hear that our return driver was able to stay in touch after your flight landed and accommodate an earlier pickup, helping to make your journey home as convenient as possible.
Your kind comments about our drivers' friendliness, politeness, and helpfulness are greatly appreciated, and we will be sure to pass your feedback on to them.
Thank you for choosing Elite Airport Transfer UK. We truly appreciate your recommendation and look forward to serving you again on your future journeys.
Chris
Happy customer
It was easy to organise.
You were quick to respond to queries.
Our driver was prompt, friendly and helpful.
May 23, 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for taking the time to share your feedback.
We are delighted to hear that you found the booking process easy and that our team was able to respond quickly to your queries. It is also wonderful to know that your driver was prompt, friendly, and helpful throughout your journey.
Providing reliable service and excellent customer care is very important to us, so your kind comments are greatly appreciated.
Thank you for choosing our service. We look forward to welcoming you again in the future.
Chris
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