Price was good, item (two boxes of screws) was as described, transaction went without any glitches. Although probably not Elite Tools' fault one of the screw boxes was smashed, probably from rough han... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Price was good, item (two boxes of screws) was as described, transaction went without any glitches. Although probably not Elite Tools' fault one of the screw boxes was smashed, probably from rough han... See more
Company replied
I appreciate your attempt to fulfill the order. Sorry it didn't work out. I think it may be better to warn customers regarding shipping restrictions when they are placing the order but it likely is... See more
Company replied
Elite tools had the product and was priced fair. I received the Oneida Dust Sentry Indicator ahead of the estimated date. I proceeded to install the indicator, had difficulty adjusting it. I called On... See more
Company replied
I made an order 11 days ago. I had to call after a week to find out why I hadn't received it yet. Apparently batteries needed to come from warehouse. Someone should have contacted me. I am still aw... See more
Company replied
Great selection of quality tools and accessories for woodworking and metal. Free shipping and new tools for metal and woodworking supplies.
8860 Boulevard Guillaume-Couture, G6V 9H1, Lévis, Canada
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very slow response time (if any response) following order-related inquiry.

Reply from Elite Tools
Elite tools had the product and was priced fair. I received the Oneida Dust Sentry Indicator ahead of the estimated date. I proceeded to install the indicator, had difficulty adjusting it. I called Oneida for support, spoke to "Chris" who who helped me make the level adjustment. I would like to give an extra "Thanks" to Chris for his knowledge and expertise. I would give Elite Tools a 5 out of 5.

Reply from Elite Tools
I made an order 11 days ago. I had to call after a week to find out why I hadn't received it yet. Apparently batteries needed to come from warehouse. Someone should have contacted me.
I am still awaiting delivery and the carrier is taking way too long. I see package is still in Montreal four days after your company sent it out. Very disappointing and hard to get projects done . I could have bought elsewhere and received overnight shipping .
My package finally arrived , looking like it had been drop kicked a few times.
Kevin from Elite Tools called me and was very apologetic and concerned about my experience. He restored my faith in their commitment to good service. Thank you Kevin!

Reply from Elite Tools
Buying a gift for my son, I know nothing about tools, website easy to follow, price was very competitive and I had a coupon applied because it was over $100 and free shipping, I called to check when it would be shipped. The lady who responded was polite and very helpful. Really good service!!

Reply from Elite Tools
Received what I ordered in a timely matter and it seemed like a fair price
Thank you

Reply from Elite Tools
Received package 5 open business day after order ( not 24 to 72 hours as stipulated)
Order some glue and not well package in boxe so 1 bottle tip is broken and glue on product
Will have to see if i have a other bottle home i can recuperate tip because glue will dry

Reply from Elite Tools
An issue with the returned item and them not communicating that only half of the value was refunded. Avoid at all costs.

Reply from Elite Tools
Very bad experience.
Support is rude, delivery is long, some items are missing in the order. I do not recommend.

Reply from Elite Tools
My husband has been looking for a sweep for his dust collector system for quite awhile and this one fits the bill. He’s very happy, especially since it has a blast gate, just what he wanted.

Reply from Elite Tools
Quick confirmation of the order and fast delivery with timely updates.
Highly recommend Elite Tooks!

Reply from Elite Tools
very prompt order fulfillment and shipping,and emails detailing order status are very good

Reply from Elite Tools
Had the item I was looking for and even included a free dewalt multi-tool in the box! Will be shopping here again!

Reply from Elite Tools
Fast delivery. Great product price. What more can I say. Satisfaction guaranteed!

Reply from Elite Tools
The shipping of my Dewalt grass trimmer was much faster than I expected! It arrived in great shape and I was able to try it out earlier than I expected. Great vendor!

Reply from Elite Tools
Excellent service ,on-time delivery and a great product.

Reply from Elite Tools

Reply from Elite Tools
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.