I hadn’t realised I was ordering from overseas (UK to Aus) and the delivery was needed for my daughter’s 18th bday. I didn’t pay for the increased shipping so my tracking wasn’t accurate and I was wor... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Second review on a second order… This is the jewellery that has turned me into a gold girly, I am always skeptical about buying gold due to it looking tacky. However, E&B have changed my mind, the qu... See more
Company replied
I ordered a choker necklace and there was a mixup with my initial delivery. After emailing, I had a reply from customer services within a matter of hours. A short while later I had an email from the f... See more
Company replied
Great, communicative customer service. They resolved my query really quickly and were super concscious of the date I needed my items. Everything is packaged up really lovely and the quality seems ama... See more
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Company details
Written by the company
Elk & Bloom jewellery is crafted from the highest quality materials - waterproof, hypoallergenic, sweat-proof, tarnish free, long lasting, affordable, and safe for even the most sensitive skin. Worn by the girls that swim, shower and gym. But it's through our reviews that we really see all the places we've been taken. You've worn us down the aisle, packed us for tiny islands in the Indian Ocean, brought us to the North Pole, said yes wearing us, and gifted us to the people you love most - and through thousands of five-star reviews, we've felt every moment right alongside you xx
Contact info
bluebell manor, marish lane, UB95DL, higher denham, United Kingdom
- hello@elkandbloom.com
- elkandbloom.com
4.4
Excellent
277 reviews
Replied to 90% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience and beautiful product.
Great experience and beautiful product.
The owner follows up with avery nice and warm message too.
January 14, 2025
Reply from Elk & Bloom
Thank you so much for your lovely review - this means the world to us and we're so glad you love it! Love E&B xx
Reply from Elk & Bloom
Thank you so much for your lovely review - this means the world to us and we're so glad you love it! Love E&B xx
Love jewellery and good service
January 21, 2025
Reply from Elk & Bloom
Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx
Reply from Elk & Bloom
Thank you for your message Helen - we're so sorry to hear you're not happy with your order - we've just dropped you an email and hope to hear from you soon, so we can sort this out with you and get you a better experience here! :) xx
Beautiful necklace exactly what I was…
Beautiful necklace exactly what I was looking for. Wonderfully packaged with a lovely message inside. Thank you so much.
January 7, 2025
Reply from Elk & Bloom
Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx
Beautiful earrings
Ordered from their own webpage and all went quite fast. Received my order within 10 days in Denmark. Had to pay quite expensive tax though- would have been nice that value of pack was written lower as the order suddenly have become much more expensive…
January 7, 2025
Reply from Elk & Bloom
Thank you so much for your review. It really does mean the world to us! I am so sorry to hear about the tax costs. I will certainly bear this in mind for future orders! Please do email me on hello@elkandbloom.com if there is anything that I can do to help you! xx
Very happy with my purchase
Very happy with my purchase good quality item excellent delivery and good communication would definitely recommend.
December 12, 2024
Reply from Elk & Bloom
Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx
Reply from Elk & Bloom
Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx
Easy purchase made from Australia
Easy purchase made from Australia, prompt delivery, very happy with purchase!
December 10, 2024
Unprompted review
Reply from Elk & Bloom
Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx
Love Love Love
Love Love Love! I had to wait quite a while but so worth it! Friends bought me some beautiful earrings for my birthday and it introduced me to Elk and Bloom. I just bought myself another pair of earrings and they are gorgeous. So unusual and a great price.
December 17, 2024
Unprompted review
Reply from Elk & Bloom
Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx
Poor quality. Way overpriced.
I bought a bracelet from this brand via Wolf and Badger as a Christmas gift. The buying and returning process were very swift. What was a disgrace was the jewellery itself which was so flimsy and cheap looking that I was truly shocked at the price. Having sent it back I went to my local jewellers and bought three items of far superior quality for the same price as one of their bracelets. Fancy boxes and tissue wrap does not compensate for poor quality and poor value for money.
December 13, 2024
Unprompted review
Reply from Elk & Bloom
Hey Jacqui, I'm so sorry you've not had the best experience here - we've tried to reach out to you to sort this with you, and would love to make this right, and make sure you have the best experience with us. We understand this wasn't purchased from our website, but from one of our partner stores but unfortunately, we're unable to find your order - please could you email us at hello@elkandbloom.com, and we'll make sure to look into this and get this sorted for you! Love E&B xx
They went out of their way to help me…
They went out of their way to help me with what I was looking for. Great communication.
December 3, 2024
Reply from Elk & Bloom
Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx
Reply from Elk & Bloom
Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx
Beautiful jewellery
Beautiful jewellery, first rate customer services
I would highly recommend E&B.
Thank you so much. Xx
November 19, 2024
Reply from Elk & Bloom
Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx
Lovely company, lovely people
I've bought 2 items from Elk & Bloom.
Beautiful jewellery.
Unfortunately I had to return my second order, however, I've never dealt with such a friendly, accommodating company before. Literally, so pleasant and easy to deal with.
I certainly would recommend them and I will certainly be returning with more orders
Give them a try.
December 4, 2024
Unprompted review
Reply from Elk & Bloom
Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx
Very good customer service and overall…
Very good customer service and overall a wonderful experience.
Pauline
November 10, 2024
Reply from Elk & Bloom
Thank you so much for your lovely review. It really does mean the world to us! Love E&B xx
Gold star service
Really helpful and obliging company doing their best to make sure you’re delighted with your purchase!
November 19, 2024
Reply from Elk & Bloom
Thank you so much for your lovely review. It really does mean the world to us! Love E&B xx
Thank you!
Hi E&B, thank you so much for your concern and your email regarding this issue. I finally received my package safely which I am pleased..Thank you for taking out time to resolve this. At least now I know, this is a genuine company.
November 22, 2024
Unprompted review
Reply from Elk & Bloom
Hello - thank you for your message and review! I'm so glad we were able to speak on email about this to resolve this for you and get your parcel safely to you! We hope to see you again soon.
Please let me know if you need anything further from us! Love E&B xx
Beautiful and long lasting Jewelry
Beautiful and long lasting Jewelry ! Elegant designs and can leave on permanently without tarnishing in the shower for a very long time!
Cannot fault this company. A slight mishap in my order once and it was resolved promptly and with friendly client support
10/10 would reccomend ☺️
💙💙
November 16, 2024
Unprompted review
Reply from Elk & Bloom
Thank you so much for your lovely review. It really does mean the world to us! Love E&B xx
very helpful and easy to order
November 10, 2024
Reply from Elk & Bloom
Thank you so much for your lovely review. It really does mean the world to us! Love E&B xx
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