Elk & Bloom Reviews 277

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the jewelry, noting its lasting shine and appealing styles. Many consumers highlight the exceptional customer service, describing it as friendly, professional, and highly responsive, often going above and beyond to assist with inquiries and issues. The beautiful and luxurious packaging also frequently receives positive mentions, enhancing the overall unboxing experience. However, some customers experienced issues with orders and delivery services. A few people reported receiving incorrect items, defective products, or orders that never arrived. There were also instances of delayed deliveries and unexpected charges, leading to dissatisfaction for some.

What people talk about most

Product

Consumers generally express satisfaction with the product quality and design. Many reviewers praise the... See more

Quality

Customers consistently note positive experiences with quality. Many praise the high quality of the jewelry,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's responsiveness,... See more

Order

People report ambiguous experiences with order. While some customers praise the ease of ordering, good... See more

Delivery service

Users describe ambiguous interactions with delivery services. While many customers praise fast shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hadn’t realised I was ordering from overseas (UK to Aus) and the delivery was needed for my daughter’s 18th bday. I didn’t pay for the increased shipping so my tracking wasn’t accurate and I was wor... See more

Company replied

Rated 5 out of 5 stars

Second review on a second order… This is the jewellery that has turned me into a gold girly, I am always skeptical about buying gold due to it looking tacky. However, E&B have changed my mind, the qu... See more

Company replied

Rated 5 out of 5 stars

I ordered a choker necklace and there was a mixup with my initial delivery. After emailing, I had a reply from customer services within a matter of hours. A short while later I had an email from the f... See more

Company replied

Rated 5 out of 5 stars

Great, communicative customer service. They resolved my query really quickly and were super concscious of the date I needed my items. Everything is packaged up really lovely and the quality seems ama... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Elk & Bloom jewellery is crafted from the highest quality materials - waterproof, hypoallergenic, sweat-proof, tarnish free, long lasting, affordable, and safe for even the most sensitive skin. Worn by the girls that swim, shower and gym. But it's through our reviews that we really see all the places we've been taken. You've worn us down the aisle, packed us for tiny islands in the Indian Ocean, brought us to the North Pole, said yes wearing us, and gifted us to the people you love most - and through thousands of five-star reviews, we've felt every moment right alongside you xx


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

277 reviews

5-star
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1-star

Replied to 90% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

My sister bought the 18k gold…

My sister bought the 18k gold freshwater earrings for my daughter’s 18th birthday. The design of this pair of earrings is amazing—they are so elegant and beautifully crafted. The drop length is perfect. The box and packaging are so beautiful too. My daughter absolutely loves this gorgeous gift and highly recommends them!

November 9, 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review. It really does mean the world to us! Love E&B xx

Rated 5 out of 5 stars

Beautiful jewellery

Great company! Beautiful jewellery! Even offer a repair service!

November 8, 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review. It really does mean the world to us! Love E&B xx

Rated 5 out of 5 stars

Beautiful items every time

Beautiful items every time, packaging is so beautiful I feel bad having to recycle it! Customer service are very responsive too. Cannot fault this company.
💙

November 2, 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review. It really does mean the world to us! Love E&B xx

Rated 4 out of 5 stars

Lovely products

Lovely products, would have liked a delivery update which wasn’t possible.

October 22, 2024
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Beautiful jewellery delivered quickly…

Beautiful jewellery delivered quickly in lovely packaging. Nice email interactions.

October 21, 2024
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Great service

Great service! Amazing Products I would definitely recommend!

October 21, 2024
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Lovely present

Good packaging if a little over the top for such a small necklace. Fast delivery. And my wife loved her present

October 17, 2024
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Katie was so helpful and accommodating…

Katie was so helpful and accommodating with the issue I was facing. The whole service throughout has been flawless. Would highly recommend.

October 2, 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

I chose the bracelet as a special gift…

I chose the bracelet as a special gift for my son’s girlfriend and it is beautiful. Dominique was so lovely in responding to my messages too, which made it more personal and lovely to know that it’s a genuinely boutique company. Thanks

September 19, 2024
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

So great!

Lovely to deal with. Prompt replies and beautiful products.

September 23, 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Beautiful jewellery and excellent…

Beautiful jewellery and excellent customer service. Unfortunately I received a faulty item, however it was resolved promptly and with great kindness. I feel really valued as a customer and would definately recommend to others after such a positive experience. Many thanks again :)

September 18, 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Wave stacking ring silver

This ring is just beautiful, simple and classic. I am always justdelighted with my Elk and Bloom products.

August 8, 2024
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Gorgeous products and speedy delivery
Will definitely order again!

August 21, 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Beautiful Products and Great Customer Service

This review is a little late as I ordered in May but I wanted to say the customer service was great, products are beautiful and beautifully packaged and I feel like a valued customer. I would definitely purchase from Elk & Bloom again as I think the items are good value and well-priced.

May 27, 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

A pleasure doing business with Elk & Bloom

Elk & Bloom has a wide selection of amazing jewelleries and I found the perfect mother's day gift over there. The quality and finish of the jewellery is exceptional.I experienced some lateness in receiving my order through no fault of the shop. It was rather a delay with the post office (International shipping). However, the shop was very quick to respond to my queries. Since, the order was taking some time to reach, the shop even sent me a replacement for my order. By that time, I had received the initial order, but I was so pleased by the product that I offered to pay for the replacement. Overall, it was a pleasure shopping with Elk & Bloom. 100% customer satisfaction.

July 10, 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Beautiful necklace

Beautiful necklace, very happy with my purchase. Thank you!

May 17, 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Beautiful choker necklace

I purchased a gold choker necklace off of Etsy by Elk and Bloom. The necklace is just as described and is beautiful in person. Highly recommend!

August 5, 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

I bought 14K Hoop Earrings from Elk and…

I bought 14K Hoop Earrings from Elk and Bloom and I love the size and the hammered design - they are perfect for any occation! I also loved the fast shipping and the customer service when my original package were lost in the mail.

July 30, 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

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