Ordered some "Gel Melts: omg they are sooo good and they smell gorgeous. Easy to change over fragrances. No mess no waste. Quick delivery,easy ordering process. 1st order i got an email from the owner... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just love this company’s products. I have purchased several times now and I have never been disappointed. Each and every scent is just spectacular, long lasting and beautiful. Visitors comment when... See more
I LOVE Ella & I 😍 I have a subscription and look forward to my gel melts arriving every month. They smell INCREDIBLE and lots of visitors comment on how nice the are! I also use the reed diffuse... See more
I love candles - they make me feel cozy and relaxed. But sometimes I spend good money, for little return, especially in the aroma department. And then I saw an advertisement for Ella and I. Oh my, I... See more
Company details
Written by the company
Welcome to Ella And I, a Cheshire based home fragrance company specialising in highly scented gel wax melts. Every product is carefully hand poured in our Macclesfield workshop using premium gel wax and high quality fragrance oils to create beautiful scents that fill your home. Our gel wax melts are loved by customers for their strong fragrance and ease of use. Unlike traditional wax melts, the gel formula allows them to be removed easily from your burner once cooled, making them simple and mess free. We offer a wide range of scents inspired by popular perfumes, fresh clean fragrances and comforting home favourites, so there is something for every home. Alongside our signature gel melts, we also create reed diffusers, car diffusers and other home fragrance products designed to keep your spaces smelling amazing. Each product is made with care and attention to detail, and every order is hand packed by our small team before being sent out across the UK. Since launching, we have served over 100,000 customers who love filling their homes with Ella & I fragrance. As a small family run business, customer experience means everything to us and we truly appreciate every review shared by our community. Thank you for being part of the Ella & I story.
Contact info
Unit 10 Fence Avenue, SK10 1LT, Macclesfield, United Kingdom
- info@ellaandi.co.uk
- ellaandi.co.uk
4.2
Great
132 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 45% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simply fabulous
I absolutely love the gel melts, they smell great and there is no fuss cleaning them out, they just simply lift out with no mess like wax melts
August 19, 2022
Best of the best.
Ella and I are the best of the best for fantastic smells that last so long,very good on delivery and never disappoint.
August 18, 2022
I'm obsessed with these melts!!
I'm obsessed with these melts!!! My favourite one Lime Mandarin & Basil the scent just permeates throughout the whole house
August 17, 2022
Absolutely beautiful products always in…
Absolutely beautiful products always in gorgeous packing , delivery very fast ,great prices just love Ella and I
August 17, 2022
Give them a whirl you won't be disappointed
Absolutely beautiful they smell divine easy to remove when cooled im Absolutely thrilled
August 17, 2022
Fast efficient service and it makes you…
Fast efficient service and it makes you feel it comes with a smile. Beautifully packed The gels are amazing I love the fairy snow lady million and the amber ones thank you for a lovely product
August 17, 2022
Gel melts
This is my third purchase from
Ella & I
I absolutely love all of the gel melts .
I have not any that I don’t like , they are all just lovely, and very easy to use - no mess or waste .
I will definitely be ordering more .
August 17, 2022
Love these the smell lasts forever…
Love these the smell lasts forever really good product and brilliant quality very quick delivery 😁
August 17, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.