Whatever your order, it is ready and waiting for us when we ask for it. Everyone in Helensburgh Ellies are very good, friendly and organised. It us a pleasure to buy from here. Px
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After the disappointment of the courier breaking my bottles ordered twice, I rated the service one star. Since then the customer service I received has been first class, and I now realise that actuall... See more
I am a big fan of Ellie's Cellar. Their shop in Helensburgh is first class as is their on line ordering facility with local delivery as an option. I bought a large quantity of wine for a party in Oct... See more
Company replied
I had to make a last minute change to the delivery address for my order.. I emailed Danielle rather than call, as I live in Australia, and she organised the change with no issues at all.. she was so... See more
Company replied
Company details
Written by the company
We're a small, family ran business who specialise in Wine, Gin, Whisky and Craft Beer. We have 5 stores across Central Scotland including Alva, Dollar, Auchterarder, Crieff and Helensburgh. Local Delivery, UK Delivery & Collection in our stores is available.
Contact info
25 Bridge Street, FK14 7DE, Dollar, United Kingdom
- 01259 740283
- elliescellardanielle@gmail.com
- elliescellar.com
4.7
Excellent
138 reviews
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Superfast delivery the very next day
Superfast delivery the very next day. They excelled.
December 8, 2023
Reply from Ellie's Cellar
Hi Keith, Thanks for taking the time to leave a review! Much appreciated, Ellie
what more could you want?
They're friendly, they keep us informed, and deliver exactly what I ask for.
December 8, 2023
Reply from Ellie's Cellar
Thanks for taking the time to leave a review James! Much appreciated, Ellie
Ellie's chased DHL after non-delivery
Ellie's chased DHL after non-delivery. Turned out that DHL had broken my (now sold out) bottle but Ellie's refunded immediately
December 10, 2023
Unprompted review
Same price as supermarket also…
Same price as supermarket also delivered to your door 🚪 will be using on a regular basis first class
December 6, 2023
Very efficient service
Very efficient service. Order arrived very quickly and was superbly packaged.
December 5, 2023
Order arrived very quick.
December 1, 2023
Excellent service on cost and delivery
November 29, 2023
Thank you for a very prompt service
Thank you for a very prompt service. Shame about your delivery company DHL.
The wine is exactly as I expected and very enjoyable.
November 28, 2023
Ellies Cellar is a good shop.
Simple to order and easy to pick up at my local shop. Very friendly staff make it a pleasure to go in. Overall very satisfactory.
November 18, 2023
Wine arrived promptly and carefully and…
Wine arrived promptly and carefully and protectively packed. Many thanks.
November 17, 2023
Fantastic service
Fantastic service having received delivery within two days from date of order
November 14, 2023
prompt service great wine for the price…
prompt service great wine for the price keep it coming Malcolm Kilminster
November 9, 2023
The web site needs some work but delivery was excellent
The web site needs some work as I struggled to order a crate but once ordered the wine came in a couple of days. The wine was EXCELLENT🙂 and very good value for money - £9.99 were elsewhere was £12 plus
November 3, 2023
great service
October 31, 2023
Great service from a local supplier
Great service from a local supplier. Needed a quick delivery, and they were able to support.
October 26, 2023
Excellent service and prices.
October 22, 2023
Reply from Ellie's Cellar
Thanks for taking the time to leave a review, Ellie
Highly recommended
It was easy to place my order and pay for it (at an extremely reasonable price!), and it was ready for me to collect the next day.
Highly recommended :)
October 11, 2023
Reply from Ellie's Cellar
Thanks Vickie! Hope you enjoy your order :)
Outstanding service
Great choice of wine at reasonable prices. Mail order service is very efficient with all items safely packaged and fast delivery. I received one package of 12 bottles of wine where a couple of bottles had been damaged by poor handling of the courier. Ellie’s Cellar responded to my email immediately and arranged replacement next day.
October 7, 2023
Reply from Ellie's Cellar
Thank you for taking the time to leave feedback Graham - it's much appreciated! Thanks, Ellie
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