Elliotts Estate Agents Reviews 

359
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their outstanding professionalism, friendly attitude, and consistent communication throughout the entire property journey. Reviewers emphasize that the team goes above and beyond to make buying, selling, or renting completely manageable and stress-free. Some people were satisfied with the realistic advice and property valuations received during challenging local market conditions. Consumers also noted that agents manage viewings effectively, coordinate smoothly with solicitors, and handle every detail with remarkable care and efficiency. People appreciate how accessible and proactive the team remains from start to finish.

What people talk about most

Staff

Customers had positive experiences with staff, frequently noting that reviewers found everyone in the office... See more

Service

Reviewers mention positive feedback about service, noting that agents are incredible, professional, and... See more

Customer service

People report positive experiences with customer service, highlighting helpful and efficient lines of... See more

Location

Consumers find location satisfaction to be high, praising extensive knowledge and experience of the local... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Selling our house felt much less stressful thanks to Elliots. Everyone we dealt with was friendly, professional, and genuinely supportive throughout the whole process. They kept us informed every step... See more

Company replied

Rated 5 out of 5 stars

I cannot praise the wonderful Sally enough! I sold my flat in Hove through Elliots, receiving the accepted offer within days of it going on the market. Sally kept me fully updated and stayed in regul... See more

Company replied

Rated 5 out of 5 stars

Elliot's provide a really great service. They're knowledgeable, seem to value their properties more sensibly/realistically than other local estate agents, and are really easy to work with. From Talha... See more

Company replied

Rated 5 out of 5 stars

All the team at Elliotts were really helpful. They gave us a realistic valuation and sent the whole team round to look over the property so that everyone knew what they were selling. They really earne... See more

Company replied


Company details

  1. Real Estate Agents
  2. Apartment Rental Agency

Information provided by various external sources

Independent Estate Agents, high profile corner Office in the very center of Hove, specialising in property sales across Hove and Brighton.


Contact info

5.0

Excellent

TrustScore 5 out of 5

359 reviews

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5.0

All reviews

(359)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly, accommodating team

We dealt with Ben and Steve at Elliotts during the purchase of a flat in central Hove. They were both always very pleasant to deal with; friendly, professional and great in all their communications. They accommodated us multiple times when we asked for keys to the vacant flat to help with plans and obtain measurements for future renovations, something that is so helpful during such a usually very stressful process. I'd happily work with Elliotts again, and also recommend to others.

November 29, 2024
Unprompted review
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Reply from Elliotts Estate Agents

Thank you for taking the time to post such an amazing review Suzi, we walk past and see you are getting stuck into all the works now, hope its going well and you get it just how you want it!

Rated 5 out of 5 stars

Great team - would recommend

I bought a flat that was being sold by Elliotts. The team and my main point of contact - Ben - was very communicative, responsive and proactive chasing down rogue solicitors and getting things over the line. I'm very grateful and would recommend them! And very happy with my flat :)

November 11, 2024
Unprompted review
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Reply from Elliotts Estate Agents

Thanks so much Ben, and so glad you are loving the flat!

Rated 5 out of 5 stars

Positive selling experience!

Selling a house is very stressful, so it helps to have the right people on your side to guide you through it. I have used Elliotts previously, to buy and sell, so it was only natural that I would use them again for my recent sale. It was a tricky one, I have to say! Many a curve ball, but all managed superbly by Elliotts and in particular Ben who was incredibly tenacious in getting the results we needed in difficult circumstances. He was very communicative and responsive, so we felt we were in the loop at all times when it came to our sale. I just wish other people had the same values when it came to purchasing / selling houses and understood how everyone in the chain feels not just themselves. Anyway, the experience is complete and I would highly recommend Elliotts to anyone and would definitely use them again should I ever be brave enough to move again...

November 26, 2024
Unprompted review
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Reply from Elliotts Estate Agents

Thank you so much Lou, not only for such a great review but an insight what its like going through the process when it is less than straight forward. Keeping all parties in the loop is a huge priority for us after a sale is agreed, so feedback on that is much appreciated.

Rated 5 out of 5 stars

Great experience

Symon and his team were extremely professional from the get go always making every effort to answer any queries I had whilst making sure my property purchase went as smoothly as possible. I will be recommending them to others moving forward.

December 8, 2024
Unprompted review
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Reply from Elliotts Estate Agents

Thank you for taking the time to post the review Lizzi its very much appreciated and for the recommendation as well!

Rated 5 out of 5 stars

Hove seafront flat sale amazing 5* review

We are getting ready to complete in December on our first family home, having sold our Hove seafront flat with Elliots. We were always going to use Elliots as they are the best in the area and knew they’d go above and beyond for us. We were so fortunate to have Symon arranging our flat viewings at the perfect times for us (having a new baby meant nap times and other logistics to work around) and we couldn’t praise Symon any more for making this stage seamless for us. We loved the marketing and brochure for our property, and Elliots kept us informed every step of the way. We are so glad that we decided to sell this year and the communication Elliots estate agents have with you is second to none. You will be kept in the loop throughout the whole process which is so important with a huge life event. Best agents, you will not be disappointed!

December 7, 2024
Unprompted review
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Reply from Elliotts Estate Agents

Such an amazing review Rebecca, thank you for all your kind words and great feedback for us as well.

Rated 5 out of 5 stars

The best for communication!

We recently bought a house where Elliots were the agent the house was listed with. We dealt with Ben who was excellent, really communicative and so good at chasing all parties. We were selling two properties (one in Devon, one in Brighton) in order to proceed with our purchase. Unfortunately we faced serious difficulties with the Devon sale which nearly caused our purchase to fall apart but Ben was very good at keeping everyone in the loop. He remained friendly and professional at all times. I can't speak for Elliots in terms or selling property, but our experience buying through them was excellent. Thank you!

November 26, 2024
Unprompted review
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Reply from Elliotts Estate Agents

Thank you for posting such a great review grace, so glad we could help along the way and get you moved.

Rated 5 out of 5 stars

Great Estate Agents

I've used Elliotts a few times to find me tenants for my rental property. I wouldn't go anywhere else! I trust them to find me the right person, not just pick the first applicant. They're extremely efficient, proactive, friendly and approachable. I would highly recommend them to anyone.

December 5, 2024
Unprompted review
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Reply from Elliotts Estate Agents

Really good feedback Vanessa, thank you so much for taking the time to post.

Rated 5 out of 5 stars

Great experience with Elliotts

Elliotts were brilliant from valuation to completion. Despite a change in agent halfway through the process they remained consistently supportive and communicative throughout, and really helped push through at some difficult points in the sale. I would highly recommend them!

October 31, 2024
Unprompted review
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Reply from Elliotts Estate Agents

Thank you Catherine, we rarely get staff changes I am pleased to say so it is reassuring to hear we managed the transition well and your positive comments are much appreciated.

Rated 5 out of 5 stars

Great team

Steve, Ben and team were professional and supportive throughout our sale. They came highly recommended by a friend of ours and did not disappoint. Likeable, friendly and efficient, they were everything an estate agent should be. We would not hesitate to use them again.

September 19, 2024
Unprompted review
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Reply from Elliotts Estate Agents

Thank you for taking the time to post the review Steve, much appreciated and hope you are enjoying your new home!

Rated 5 out of 5 stars

Symon and his team were excellent

Symon and his team were excellent from start to finish. They found me a buyer quickly and stayed in contact throughout the process. They also achieved a higher price than I expected.

November 1, 2024
Unprompted review
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Reply from Elliotts Estate Agents

Thank you Gary, so pleased everything went so smoothly and you were more than happy with what we did. People often only hear about problem sales so great to hear when something was relatively stress free!

Rated 5 out of 5 stars

We used Elliotts to sell and they were…

We used Elliotts to sell and they were great. Symon kept everything moving and was always at the end of the phone. Would highly recommend.

November 4, 2024
Unprompted review
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Reply from Elliotts Estate Agents

Thank you for coming back to us with a second property Julia, pleasure to deal with you again and thank you so much for taking the time to post such a positive review.

Rated 5 out of 5 stars

A great team!

A great team! Right from the beginning of my journey, everyone was extremely helpful and answered any questions that I had and didn't make me feel like I was a bother. Symon was fantastic throughout all of this and kept me in the loop on a weekly basis with any updates and anything that I needed to complete and always took time to ensure that it all made sense. Symon was polite and always had time to help whether via phone or email. I recommend Elliotts for their great service and warm staff. Thank you for all of your help throughout this process.

November 4, 2024
Unprompted review
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Reply from Elliotts Estate Agents

Thank you so much Oliver, never easy buying your first home and I am so glad we could be a friendly face and help you through the process. Enjoy the flat!

Rated 5 out of 5 stars

Thank you for doing a great job

Elliott’s marketed and sold my house for me, achieving an excellent price and within a short time frame. I had found my next property already, which they were selling. Although the purchase took a bit longer, Symon kept pushing to get us in. He was a pleasure to deal with, professional, friendly and efficient. I’m very grateful to the whole team for helping everything to go so smoothly.

October 15, 2024
Unprompted review
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Reply from Elliotts Estate Agents

Thank you for taking the time to post such a positive review Katy. It always helps when we are dealing with both properties so we know the exact position, but so glad you felt we kept you informed and moved things along to get you moved in.

Rated 5 out of 5 stars

Great experience selling through Elliott’s

We sold our property through Elliott’s and would recommend them to anyone. Although there were complications from the buyers side, Symon was on the ball and helped make things run as smoothly and quickly as possible. Symon and team were always on hand if ever we needed to go through anything. Overall, we had a very good experience and Elliott’s are a company that will work hard for you.

September 20, 2024
Unprompted review
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Reply from Elliotts Estate Agents

Thank you for posting the review Adam, great feedback and much appreciated. Enjoy your life 'down under'.

Rated 5 out of 5 stars

We were really impressed with Elliots

We were really impressed with Elliots. The whole team were always so helpful and Ben in particular played a really pivotal role in communicating with everyone in the chain and keeping everything moving forwards. I have no hesitation in recommending Elliots and would certainly use them again in future.

October 16, 2024
Unprompted review
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Reply from Elliotts Estate Agents

Really appreciate you taking the time to post the review Allice, great feedback and hope you enjoy life by the sea and that amazing view!

Rated 5 out of 5 stars

Kept us sane!

We recently purchased a property where Elliott’s were the selling agents. Ben’s communication was exemplary throughout the process despite what turned out to be a very difficult chain (nothing to do with Elliott’s). Genuinely the timely communication from Ben as well as his dogged chasing of all parties in the chain stopped us from calling time more than once. I must have spoken/communicated with Ben at least 10 times for every 1 time with my own agent. Would recommend.

October 10, 2024
Unprompted review
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Reply from Elliotts Estate Agents

Thank you for posting the review Chris and your comments are so good to hear, the transaction was a challenge at times but really glad you felt we kept you in the loop at all stages. Enjoy the house!

Rated 5 out of 5 stars

Symon and the team are great!

Symon and the team at Elliot’s handled the sale of my flat, the sale of my partners flat and the purchase of our house together simultaneously with ease.
They were always so easy to get hold of and answer any questions or queries we had, and always a pleasure to deal with too! Couldn’t recommend them highly enough!
Thank you

September 27, 2024
Unprompted review
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Reply from Elliotts Estate Agents

Very much appreciated Tomas, you are in such a good place to comment with us having dealt with three transactions, so pleased for you both that everything went smoothly, and equally delighted with your review, thank you again.

Rated 5 out of 5 stars

Fantastic first buying experience

We recently worked with Symon and his team at Elliots to purchase our first property in Brighton, and we couldn't have asked for a better experience. As the process was completely new to us, we had a lot of questions, but we didn't need to worry, they were always on hand to answer inquiries and ensure we were updated as the sale progressed. We really appreciate all their work to help us find our new home!

October 1, 2024
Unprompted review
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Reply from Elliotts Estate Agents

Thank you for your feedback Michael, as first time buyers we fully appreciate everything is very new so we are delighted you felt we helped carry you through, what can seem like a daunting process. enjoy the new home in the City!

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