Elliotts Estate Agents Reviews 

359
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their outstanding professionalism, friendly attitude, and consistent communication throughout the entire property journey. Reviewers emphasize that the team goes above and beyond to make buying, selling, or renting completely manageable and stress-free. Some people were satisfied with the realistic advice and property valuations received during challenging local market conditions. Consumers also noted that agents manage viewings effectively, coordinate smoothly with solicitors, and handle every detail with remarkable care and efficiency. People appreciate how accessible and proactive the team remains from start to finish.

What people talk about most

Staff

Customers had positive experiences with staff, frequently noting that reviewers found everyone in the office... See more

Service

Reviewers mention positive feedback about service, noting that agents are incredible, professional, and... See more

Customer service

People report positive experiences with customer service, highlighting helpful and efficient lines of... See more

Location

Consumers find location satisfaction to be high, praising extensive knowledge and experience of the local... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Selling our house felt much less stressful thanks to Elliots. Everyone we dealt with was friendly, professional, and genuinely supportive throughout the whole process. They kept us informed every step... See more

Company replied

Rated 5 out of 5 stars

I cannot praise the wonderful Sally enough! I sold my flat in Hove through Elliots, receiving the accepted offer within days of it going on the market. Sally kept me fully updated and stayed in regul... See more

Company replied

Rated 5 out of 5 stars

Elliot's provide a really great service. They're knowledgeable, seem to value their properties more sensibly/realistically than other local estate agents, and are really easy to work with. From Talha... See more

Company replied

Rated 5 out of 5 stars

All the team at Elliotts were really helpful. They gave us a realistic valuation and sent the whole team round to look over the property so that everyone knew what they were selling. They really earne... See more

Company replied


Company details

  1. Real Estate Agents
  2. Apartment Rental Agency

Information provided by various external sources

Independent Estate Agents, high profile corner Office in the very center of Hove, specialising in property sales across Hove and Brighton.


Contact info

5.0

Excellent

TrustScore 5 out of 5

359 reviews

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No recent history of asking for reviews

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5.0

All reviews

(359)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Symon at Elliot's was amazing

Symon at Elliot's was amazing. Very professional, great communicator and always going the extra mile to ensure the sale process ran as smoothly as possible (which it did!!). I could not recommend Symon and Elliot's more highly. Many thanks so much for an excellent job done!! Tom B

January 15, 2024
Unprompted review
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Reply from Elliotts Estate Agents

Thank you for posting such a positive review, and enjoy that lovely flat by the sea!

Rated 5 out of 5 stars

Friendliest agents in Hove!

I bought my first flat through Elliotts and at every contact the team were very friendly and helpful. You walk through the door at the Hove office and are greeted with a smile from everyone! Symon was in regular contact with helpful updates throughout the process and was always approachable. If I come to sell, I will be choosing Elliotts as my agents.

December 15, 2023
Unprompted review
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Reply from Elliotts Estate Agents

Thank you so much for posting the review Lucinda, lovely to deal with you and hope you have settled in and enjoying your first home!

Rated 5 out of 5 stars

Elliots were great

Elliots were great. A tricky purchase with lots of tricky negotiations to do. Jordan was knowledgable, experienced and managed all parties skilfully and tactfully. He showed care and consideration and communication from the whole team was excellent throughout the process.

November 17, 2023
Unprompted review
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Reply from Elliotts Estate Agents

Thank you so much for taking the time to post the review Ellisabeth, good luck with the improvements to the flat, love to see it when you have finished!

Rated 5 out of 5 stars

Always at the end of the phone

Elliotts helped me sell my flat in a tough market. It took a lot of time and persistence but we got there in the end! Jordan was always at the end of the phone - through the good and the bad. Thanks for your help.

November 27, 2023
Unprompted review
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Reply from Elliotts Estate Agents

Thank you so much for reviewing Helen, enjoy your new house!

Rated 5 out of 5 stars

Professional, friendly and proactive

Elliots smoothed the bumps in the road in a sale that had few stumbling blocks.
Elliots were always quick to respond, quick to follow through with buyer and myself. They were calm, measured and at times reassuring.
I was listened too, talked through processes that needed clarification with patience and professionalism.
All the team were knowledgable and helpful about my sale when Symon was not at his desk. They were a "Team"......
I would recommend Elliots they were respectful, proactive and above all the relationship between myself and the team was easy.

November 10, 2023
Unprompted review
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Reply from Elliotts Estate Agents

Thank you so much Jacqueline, that's such a great review and we are delighted with the feedback, particularly on how we come across and also the communication in the office, really appreciate you taking the time to post it.

Rated 5 out of 5 stars

Very good

Very good! There were some unexpected delays due to probity, but communication was good and these were resolved asap

October 26, 2023
Unprompted review
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Reply from Elliotts Estate Agents

Thank you Dominika, good luck with the renovation, be lovely to see it when you have finished.

Rated 5 out of 5 stars

Really helpful team and Ben was an…

Really helpful team and Ben was an essential source of sanity at a time when the sale was getting down to the stressful stuff.

September 1, 2023
Unprompted review
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Reply from Elliotts Estate Agents

Thank you Zoe, so glad we were there to help and thank you for the doughnuts!

Rated 5 out of 5 stars

Great experience buying with Elliotts

Great experience buying with Elliotts, all the way from first viewing to completion. Many thanks to Brian, Jordan and Ben for their help and assistance throughout the process. Would highly recommend.

October 19, 2023
Unprompted review
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Reply from Elliotts Estate Agents

Thank you for posting the review James, hope you and the family are settling in well in the house!

Rated 5 out of 5 stars

Highly recommended agents!

Recently sold my flat with Elliotts and could not recommend them more highly. They were efficient and offered a competitive rate with their fees. They kept me updated with how things were going and chased the relevant people as necessary. Special shoutout must go to Symon, Ben, Sally & Jordan for making this a smooth process with viewings and all the work that came after!

October 9, 2023
Unprompted review
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Reply from Elliotts Estate Agents

Thank you so much Ram for taking the time to post the review, your positive comments are very much appreciated.

Rated 5 out of 5 stars

Amazing experience

It is really thankful to meet all of you in the firm especially Ben, Symon, Sally, Steve, Jordan that help me to find a nice property in the city like handling the enquiries, showing us the property, updating you in regular basis. They are helpful and working like a team. Even if someone is on leave or out for working, other staff wound be ready and catch up with you in everything. Definitely recommend Elliotts for you.

October 10, 2023
Unprompted review
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Reply from Elliotts Estate Agents

Thank you for taking the time to post the review Henry, really good to hear you were happy with us keeping you in touch and particularly our own communication in the office so that everybody is well informed and all able to help if a person is absent.

Rated 5 out of 5 stars

Highly recommend

Really helpful. Fantastic communication from Ben and Symon they were so understanding at a very difficult time and kept me informed every step of the way. I would recommend Elliots in Hove .

October 4, 2023
Unprompted review
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Reply from Elliotts Estate Agents

Thank you for your kind words Rachael, very much appreciated.

Rated 5 out of 5 stars

Made a stressful process as straightforward as possible

Ben and Brian did a great job on my sale. They partnered well with another agency to get a buyer and managed to negotiate the buyer down from wanting to knock money off the price to a reasonable figure. They were great at communicating and did their best to advance the sale, proactively seeking information from the buyer and facilitating us being in direct contact at the right time of the transaction so we could agree last details. If only the other agents up and down the related chain had provided such a service.

July 20, 2023
Unprompted review
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Reply from Elliotts Estate Agents

Thank you Jenni, hope you are now settled in to your new home. Really good to hear you were pleased with what we did and we try really hard to make sure everybody knows what's going on, so the comments on our levels of communication are important to us so thank you again.

Rated 5 out of 5 stars

What a wonderful estate agent

What a wonderful estate agent! I was with Move with Us an online estate agents and had an awful time. Ben and Symon at Elliot’s took over the sale for me they were professional and informative. The house was sold and off the market in double quick time. I cannot thank them enough and would recommend you use them

February 28, 2023
Unprompted review
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Reply from Elliotts Estate Agents

Thank you for posting the review and so glad we managed to get there in the end!

Rated 5 out of 5 stars

The best estate agents I've ever dealt with

Elliotts are the best estate agents I've ever had dealings with. I purchased my first property through Elliotts and they were very friendly and helpful. When I'm ready to upsize I'll certainly use them to sell my property too.

August 21, 2023
Unprompted review
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Reply from Elliotts Estate Agents

Thank you so much for taking the time to post such a great review, we would be delighted to help in the future.

Rated 5 out of 5 stars

Great

I had a rental viewing with Elliot’s, the whole process was handled with competence. The agent (Steve) was on time, very well spoken, and keen to give me all the information I needed. Highly recommend.

July 6, 2023
Unprompted review
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Reply from Elliotts Estate Agents

Thanks Jessica, so good of you to take the time to post the review after the rental viewing. We are keen to provide a good service for those selling/buying or renting, so great to get the feedback, much appreciated.

Rated 5 out of 5 stars

Excellent

Excellent, professional estate agency providing good, reliable guidance and communication throughout a sale process.

June 20, 2023
Unprompted review
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Reply from Elliotts Estate Agents

Thank you Keith, never easy when dealing with things remotely, but very much appreciate your positive comments.

Rated 5 out of 5 stars

Can not recommend Elliot’s enough

Can not recommend Elliot’s enough, the whole team were excellent through our house moving process. A special thanks to Symon who made a typically stressful experience much more manageable, going great lengths to ensure both parties were looked after. We will certainly be using the team at Elliot’s again!

June 16, 2023
Unprompted review
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Reply from Elliotts Estate Agents

Thank you Giles for posting the review, to get such a great review from both buyer and seller is very gratifying, and enjoy your new home!

Rated 5 out of 5 stars

Professional and friendly efficiency

Chose Elliots and Symon after checking 2 other agencies. Symon and his colleagues were well prepared, took the trouble to provide useful stats about the property market in Hove, weren´t unrealistic about outcomes, and weren´t ´pushy´.
They were friendly, professional and diligent. Wonderfully refreshing, they answered questions and queries promptly - no long waits on the telephone while a disembodied voice told one how important the call was to the Company!

June 16, 2023
Unprompted review
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Reply from Elliotts Estate Agents

Thank you Rodney, so glad we could help get the flat sold and really appreciate your feedback, we do try not to be 'typical' Estate Agents, so it is rewarding to feel this shows as well.

Rated 5 out of 5 stars

We chose to use Elliotts when putting…our house on the market.

We chose to use Elliotts when putting our house on the market as they were the most transparent, realistic and knowledgeable agents that we spoke to.
Our experience from start to finish has been simple, VERY speedy, and stress free!
This is entirely down to the team at Elliotts. I have to mention Symon in particular who in my opinion is incredibly adept at his job. Symon has given us fantastic advice, given us room to breathe and generally is sh#t hot at his job!!
I can't thank him and the team at Elliotts enough.

June 29, 2023
Unprompted review
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Reply from Elliotts Estate Agents

Thanks you so much for posting such a great review, feedback on how we did and on Symon in particular is very much appreciated.

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