Elliotts Auctioneers  Reviews 2

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Auction House

Written by the company

Family business established in 2005 in the historic market town of Wimborne Minster. Offering two local auction rooms, one in Wimborne and the other situated close by in neighbouring Corfe Mullen. Running regular online sales and providing a wide selection of goods including antiques and collectables, commercial asset disposal and much more. Our team are here to offer a personal, tailored advice to your specific requirements and delivered in a friendly and professional manner. We operate a hassle-free approachable service with free advice on valuations and house clearances. Valuations are by appointment please contact the office to book your appointment slot. Whatever your needs give the team a call 01202 848454


Contact info

3.5

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No customer service at all

The first day I tried to phone there was no answer. I then sent a WhatsApp & someone phoned me back . This was the only proactive service I received. After sending through picture of the item I wanted valued as requested I waited 2 weeks & did not get a call back. I text twice & did not get an answer. I then called a few days later and was told someone would get back to me and 3 days later I am still
Waiting

September 23, 2024
Unprompted review
Elliotts Auctioneers  logo

Reply from Elliotts Auctioneers

Sorry Sarah, bad communication on our end. This is not the way we want to deal with customers. We have been experiencing so many valuations but that’s not an excuse. We will do better in the future
Thanks

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look