A guy named Jack called me . He said he needed $100 security deposit. Then he could approve the loan. Scammers usually do this. Beware. Update: Their reply proves they ( Eloans) are the scammers. So... See more
Company replied
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See what reviewers are saying
The application process was great. They constantly called me to make sure I understood everything and had the proper information. I love the customer service. Everyone always checked the same things s... See more
Company replied
I was surprised to get an approval within 48 hours especially on one income and a retiree. It took a phone call that lasted almost an hour with Q&A’s to give the Rep my personal information, but he g... See more
Company replied
The application process was pretty quick and easy. Only I didn't understand why I had to provide my bank statement and void check if I logged in to my bank account via some service. Also it would be... See more
Company replied
Company details
Written by the company
Kindly note that Eloan is not currently offering new personal loans at this time, but we will continue to serve existing customers with the same commitment and care. If you are a current Eloan customer, our Call Center continues to be open from Monday to Saturday, 7:30am to 6:00pm CT. You may also directly login to your account at my.eloan.com. Have a great day!
Contact info
United States
- 855-854-9395
- support@my.eloan.com
- eloan.com
3.8
Great
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Eloan is great!!
Eloan is great!!! Very easy process with getting me a loan they surely came thur when I needed them. Thanks for making the holidays a joy!!!
December 21, 2021
Unprompted review
Reply from Eloan
That’s what we like to hear, Maumin. We’re always here to help whenever you need us!
Loans aren't harmful
I actually have never used banking service because in this case I'm quite conservative. I trust only paper money as it was in the past. Nevertheless the times have changed and now we have to comply with modern requirements nad it doesn't matter whether we want it or not. I decided to apply to this financial company in order to take out a loan. It seemed to me that conditions on loans here are the most beneficial for my wallet. So, I took out here a loan and customer support managers trusted me that I could apply to them anytime I want it or anytime I have some questions toward the product.
December 21, 2021
Unprompted review
Reply from Eloan
Thank you for the awesome review and for letting us know that we were able to help, that’s terrific news! Enjoy your personal loan from Eloan!
Great Service Great Loan Deal and Easy!
Very friendly staff! Definitely was prepared for all documents and questions but it was a great experience! Moreover great interest rates and term!! Thank You Eloan my Christmas just got better! 5 stars all the way!!!
December 20, 2021
Unprompted review
Reply from Eloan
That’s what we like to hear, Curtis. We’re always here to help whenever you need us!
Wonderful and easy service from the…
Wonderful and easy service from the company, fast process and amazing service from the staff. Thank you so much!!!!
December 15, 2021
Reply from Eloan
That’s what we like to hear, Sotiria. We’re always here to help whenever you need us!
Thanks Eloan for everything's loan was…
Thanks Eloan for everything's loan was fast and easy nice people to work with i got my loan the next day after i give them what they ask for thanks Eloan you a the best
December 13, 2021
Reply from Eloan
That’s what we like to hear, Simon. We’re always here to help whenever you need us!
It was easy and fast process.
December 13, 2021
Reply from Eloan
That’s what we like to hear, Jerry. We’re always here to help whenever you need us!
Great
Fast,simple and easy. Would recommend to everyone!!!!!!! Great customer service too!
December 13, 2021
Reply from Eloan
That’s what we like to hear, Paula. We’re always here to help whenever you need us!
Thanks, Credit Karma!
I had never heard of Eloan before the company was recommended to me by Credit Karma. After a brief investigation I was satisfied with what I learned about Eloan. When I completed and submitted my application I was contacted immediately and the additional information was in a very professional manner. After I was approved, my funds were deposited as promised within 2 days. I was very pleased with all communications and finally all of the support that I received in completing and submitting my information for approval.
December 12, 2021
Reply from Eloan
That’s what we like to hear, Ms. F.C. Bee. We’re always here to help whenever you need us!
Reply from Eloan
That’s what we like to hear, Darrell. We’re always here to help whenever you need us!
Quick and very efficient
Quick and very efficient. Would recommend them to my friends.
December 11, 2021
Reply from Eloan
That’s what we like to hear, Susan. We’re always here to help whenever you need us!
Fast approvals and less interest.
December 9, 2021
Reply from Eloan
Hearing from happy customers like you makes us feel great. Thank you for sharing your experience! If you need further help, reach out any time!
Reply from Eloan
That’s what we like to hear, MRC. We’re always here to help whenever you need us!
I JUST WANTED TO SAY THANK YOU!!!!
I JUST WANTED TO SAY THANK YOU!!!!! YOUR COMPANY GAVE ME THE CHANCE TO PAY OFF TWO LOANS WITH VERY HIGH INTEREST RATES. YOU HAVE PUT YOUR TRUST IN ME I WILL RETURN THE FAVOR IN KIND.
December 9, 2021
Unprompted review
Reply from Eloan
That’s what we like to hear, Ronald. We’re always here to help whenever you need us!
Applying for a loan through E-Loan was…
Applying for a loan through E-Loan was fast and easy. Once I submitted the necessary paperwork the process was quick and painless. They were thorough and courteous. Thank you!!!
December 9, 2021
Reply from Eloan
That’s what we like to hear, Larry. We’re always here to help whenever you need us!
EASY..NICE AGENTS ON PHONE
December 9, 2021
Reply from Eloan
That’s what we like to hear, Gary. We’re always here to help whenever you need us!
It was very good I'm not good with…
It was very good I'm not good with computer stuff and had to call for help. They were very nice and patient with this old man and walked me through everything. It was great I would recommend for anyone and if you need help just call.
December 9, 2021
Unprompted review
Reply from Eloan
That’s what we like to hear, James. We’re always here to help whenever you need us!
Eloan - A great experience!
The process of getting an Eloan was simple, straightforward, and quick. The application process was easy to navigate. The approval process was fast and efficient. I highly recommend Eloan.
December 8, 2021
Unprompted review
Reply from Eloan
That’s what we like to hear, Phil. We’re always here to help whenever you need us!
Reply from Eloan
That’s what we like to hear, Samer. We’re always here to help whenever you need us!
They were very quick & helpful on…
They were very quick & helpful on getting us the loan quickly.
Friendly & gives you options
Just wish I did a little more as the company that looked up loan company options took money out of what we received.
Misunderstood thought they received money over what the loan was & that was added to the personal loan
December 6, 2021
Reply from Eloan
Thank you for sharing, Melody! Our Customer Service team is committed to providing excellent service and it’s great to hear we delivered our promise. If you need further help, let us know!
It was very fast and simple.
December 4, 2021
Reply from Eloan
Thank you for the awesome review and for letting us know that we were able to help, that’s terrific news! Enjoy your personal loan from Eloan!
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