ELP Arbuthnott McClanachan Reviews 

208
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service provided, noting its superb quality and attention to detail. Many highlight the staff's helpfulness, friendliness, and knowledge, making complex processes much smoother and easier for consumers. The customer service is frequently described as exceptional, with clear communication and regular updates throughout various dealings. People appreciate feeling supported and informed, especially during potentially stressful transactions like property sales and purchases. Reviewers often express their intention to use the company again for future needs, citing their consistent positive experiences over multiple transactions.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the efficiency, professionalism, and... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish, we had a wonderfully positive experience with ELP. There are so many helpful, friendly and efficient staff that it is impossible to single any one out. From initial contact to th... See more

Company replied

Rated 5 out of 5 stars

We had to sell our property in order to buy our new property. ELP were great. The team was professional, responsive and kept us informed throughout the entire process. Everything with handled eff... See more

Company replied

Rated 5 out of 5 stars

I bought my first home through ELP six years ago, so when it came time to sell, choosing them as my estate agent was an easy decision. Tracy, Angela, and Sarah were fantastic throughout the sale, and... See more

Company replied

Rated 5 out of 5 stars

We used ELP to both sell our existing flat and buy our new one. They were great to work with - excellent communication,level heads and clear and upfront on pricing and costs. In the unlikely event we... See more

Company replied


Company details

  1. Lawyer
  2. Conveyancer
  3. Employment Attorney
  4. Legal Services
  5. Real Estate Agency

About ELP Arbuthnott McClanachan

Written by the company

ELP Arbuthnott McClanachan is a firm of Edinburgh Solicitors and Estate Agents with offices in Davidsons Mains and Leith.

Legal services offered include conveyancing, property law, wills, employment law, commercial leases, dispute resolution and litigation, executry, and power of attorney.

You can browse properties for sale in Edinburgh on our website.

We offer a high-quality, professional service that is good value for money. We aim to provide a friendly, personal service to all of our clients.

Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(208)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, kept me well informed about and dealt promptly with my home buying and also dealt with my inheritance issues. Can recommend.

December 13, 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

We are delighted to hear this, thank you so much for taking the time to review us! We wish you all the very best.

Rated 5 out of 5 stars

Employment Law Services…

I have used the services of Duncan McFadzean of ELP regarding a settlement with my employers. At short notice he supported me and addressed the matter in hand guiding me through the legalities of the circumstances. He was courteous and professional throughout. I would have no hesitation using his services in future and would recommend him and his team to anyone seeking employment law services.

November 17, 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

We are delighted to hear this, thank you very much for your kind review. We wish you all the best.

Rated 5 out of 5 stars

Excellent service

Excellent service from Suzanne to amend a property title deed, very satisfied

December 12, 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you Simon, we are very pleased to hear this. All the very best.

Rated 5 out of 5 stars

Outstanding Legal Representation

I am writing this review to express my sincere gratitude and appreciation for the exceptional work carried out by Mr Ian Wells throughout my tribunal case. His dedication, expertise, and unwavering commitment played a pivotal role on my case outcome.

From the initial consultation to the final resolution, Mr Wells demonstrated an in-depth understanding of the intricacies of my case. His ability to navigate the complex legal landscape and provide insightful guidance instilled confidence in me from the very beginning. I felt supported and well-informed at every stage of the process.

Moreover, my solicitor exhibited a genuine empathy and concern for my well-being throughout the proceedings. This personalized touch not only reassured me during what was undoubtedly a challenging time but also underscored their commitment to client care.

I wholeheartedly recommend Mr Wells to anyone seeking outstanding legal representation. Their professionalism, expertise, and genuine concern for clients make them an invaluable asset in navigating legal challenges. I am deeply grateful for the successful resolution of my case and the unwavering support provided by my solicitor.

December 1, 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your incredibly kind review. Ian is delighted to have been able to assist you, and we wish you all the very best moving forward.

Rated 5 out of 5 stars

Superb service

Superb service. Would highly recommend ELP AM. Duncan offered excellent and prompt advice.

December 6, 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your review, Duncan is very pleased to have been able to assist you.

Rated 5 out of 5 stars

Helpful and knowledgeable!

We have used ELP AM a number of times over the last few years for conveyancing while purchasing and selling our properties. We have most recently dealt with Lisbeth-Ann and Laura who have been excellent, they are both very knowledgable making the process easy and enjoyable. We will definitely use ELP AM again in the future and would recommend to anyone who is looking for legal services.

December 1, 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you Lisa for your kind words, Lisbeth-Ann and Laura are delighted to have been able to assist you.

Rated 5 out of 5 stars

Very Understanding and Professional…

Very Understanding and Professional service from the beginning till the end. Provided peace of mind in every step. Happy that I chose ELP AM for my service. Special thanks to Duncan for providing me the clarity and directions.

December 4, 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your kind review, very pleased to be able to assist, Duncan.

Rated 5 out of 5 stars

Outstanding Firm!

We have used Lisbeth Ann for a number of years and cannot recommend her highly enough!

October 20, 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much Philip for your kind review, we hope to be able to assist you again in the future. All the very best.

Rated 5 out of 5 stars

ELP Arbuthnott McClanachan support

I have used ELP Arbuthnott McClanachan for over 20 years, Lisbeth-Ann and Laura provided excellent support and service in a professional and friendly manner in relation to a recent house purchase.

November 13, 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your kind review Patrick, we are delighted to have been able to assist you and wish you all the very best in your new home. Lisbeth-Ann and Laura

Rated 5 out of 5 stars

very happy

Despite the buyers solicitor being very late in responding, I was very happy with the service.

October 4, 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you John, we are very pleased to hear this. All the very best.

Rated 5 out of 5 stars

Great People!

Very helpful, professional and friendly team of people who ensured that my purchase of my recent home was carried out seamlessly.

October 5, 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much for your kind review Peter. We wish you well in your new home, and hope to be of assistance to you again in the future.

Rated 5 out of 5 stars

Thank you to Lisbeth-Ann and Laura for…

Thank you to Lisbeth-Ann and Laura for sound advice, a timely turnaround and friendly reassuring exchanges. I'm extremely grateful for your help in purchasing a building plot on Mull and look forward to working with you again in the future.

September 4, 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much Simon for your kind review, we will ensure this is passed on to Lisbeth-Ann and Laura, and we also look forward to assisting you again in the future.

Rated 5 out of 5 stars

Trusted

I recently needed help with an employment law issue and solicitor, Ian Wells, was knowledgeable, professional and very efficient. I had worked with the firm many years before so I was confident to work with them again. I will be using them for my next property purchase as well. They can be trusted and extremely helpful. Highly recommended.

September 25, 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much for your extremely kind review, we will pass this on to Ian. We wish you all the very best.

Rated 5 out of 5 stars

I would highly recommend Jeremy Gordon…

I would highly recommend Jeremy Gordon Smith for conveyancing. Jeremy helped us to purchase our new home. He was in constant contact with us. He kept us fully updated and due to his dilegence a stressful situation was made less so. I have had experience with other firms and I can say with confidence none come close to the professional dedication to the client that Jeremy provided us. I will now use this firm for all my legal requirements.

September 1, 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you Pamela for your extremely kind words and we will ensure to let Jeremy know, he will be delighted! We wish you and well and look forward to working with you again in the future.

Rated 5 out of 5 stars

House Purchase

We recently purchased a house using ELP Arbuthnott and McClanachan as our solicitors. They were absolutely fantastic throughout the process. They kept us informed and supported us through the purchase, and were incredibly efficent. Highly recommended!

September 24, 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you Jennifer, we are delighted to hear this, we hope you are very happy in your new home!

Rated 5 out of 5 stars

Excellent experience

I've used the services of ELP twice now - with buying and selling property, and with an employment law issue. In each instance I was greatly impressed with their responsiveness and attention to detail. Communication was superb, and I felt that I was being well-represented at every point.

I intend to use their services again in the future, and wouldn't hesitate to recommend them.

September 22, 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your kind review David, we are delighted to hear this and wish you all the very best.

Rated 5 out of 5 stars

Very helpful

The team were patient and helpful throughout the process of selling my flat and buying a new one. They gave excellent advice when the market went a bit crazy last year.
Setting up and confirming viewings to my property were always easy and well handled.

May 1, 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you so much for your kind words Iain, we were delighted to be of assistance and wish you well!

Rated 5 out of 5 stars

Highly Recommend

Lisbeth-Ann and Laura, from ELP Arbuthnott McClanachan, recently helped me to purchase a house. They were professional, friendly, and easy to work with. Response times were fast and requests actioned efficiently. Solutions were proposed to avoid potential problems. I will work with them again and highly recommend them.

July 1, 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much Ruth for your kind feedback, we will pass this on to Lisbeth-Ann and Laura. We wish you all the very best in your new home!

Rated 5 out of 5 stars

Excellent Service

I sold my property in Edinburgh via private sale through ELP Arbuthnott McClanachan, and both Lisbeth-Ann and Laura were incredibly helpful and efficient, ensuring that the transaction was easy, quick and painless! I would not hesitate to recommend their services.

August 1, 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you so much for taking the time to leave this lovely review for Lisbeth-Ann and Laura. We wish you all the very best, and hope to be able to assist you again in the future.

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