Elvoline.com Reviews 3,044

Best price online and no booking issues at all. Smooth check in at the hotel.

I had a reservation for SH63736.. in Marmaris from 11th to 15th September, 2019, 4 rooms. The last free cancellation day was September 4, 2019. I tried to cancel one room about 2 weeks before 4.9.2019. I sent many emails but no one answered. I lost about 200 euros. I can't recommend elvoline.com.

My honest experience? I would never use Elvoline.com as a thirdparty again. I was not given the apartment i payed for. The information from the hotel was not distributed to us, so we did not had the chance to cancel our booking. They write everywhere that they have a 24/7 service number, but they hung up all numbers for the two days i tried calling them and i still havent got a reply by mail either.

Didn’t expect the amazing high quality of the room and breakfast, excellent in every respect, would recommend time and time again.

No hassle booking, lovely hotel too

We couldn’t stay there since they had NO idea who we were or that we even had a reservation. I WANT A REFUND. I WANT MY MONEY BACK! I emailed you and was told you didn’t exist. I called with the same negative results. More than once! I even checked with the local chamber of commerce. No one had even heard of you.
REFUND MY MONEY

Envoline were fine until I needed to amend the booking and then that became mission impossible!!!!

The stay was excellent. The staff are very friendly, too.

I have contacted Evoline one month ago to cancel a reservation. Was to have received a refund within 7-12 business days. One month later, still have received no refund. Hard to contact them,

Made it so simple, we forgot all about it!

We had to pay additional 90 Euro for “Panoramic Card” – the card for using of the beach. We are not for the first time in Italy and we know, that almost all beach hotels have their own places on the beach and the roam price includes this option. As I asked why we nevertheless have to pay for beach using they told me that is because of booking by Elvoline: they excluded especially using of beach.
So, I understood by check out why the price on Elvoline was better. Cheaper is not always better…

Everything worked Fine booking the Appartement for our Summer vacations. One thing we missed was the hint how to find the Reception, where we could Show the elvoline Voucher

We tried repeatedly to cancel our booking. First emailing you in June!!!!
It's very convenient for you to have a great cancellation policy but then be absolutely uncontactable to action a cancellation.
You have taken our money for a night not used in spite of every effort on our behalf to cancel. We will never use your booking service again. We'd appreciate a full refund as promised as we notified you twice by email and once by phone. We also notified the hotel, their booking service and Diamond Resorts. You have 174 euros belonging to us.
Our worst Internet booking experience ever!
You have no customer respect at all and not even the opportunity to give zero stars. Appalling.

Very happy with my booking experience, fast and efficient and a good price for what was a really excellent hotel.

i do like ranch dressing. i do not like mayonnaise.

Excellent service, would use again.

We booked 3 rooms through Elvoline. The hotel only had one reservation when we arrived. We tried to call the 24 hr help line. It’s just an automated recording on a loop. We had to book alternative accommodation....you have been warned!

Novotel was clean, quiet and in a good location. The hotel had very slightly dated decor, but overall it was a pleasant stay.

Hi , the room is nice , but not cleen with hair
On the bed and on the floor in the bath room.