Waited nearly 1 month for delivery of shoes that arrived but were at least four sizes too small. Despite frequent requests for refund and returns acknowledgement….no response. This company is obviousl... See more
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Obviously didn’t read reviews before I purchased! Eventually after over 3 weeks I received my sandals, poorly made and way too small… I paid £28 and reading from reviews will not be sending back as to... See more
Unable to give zero stars. Item delivered does not fit description of item advertised. Offered a 15% refund, which I declined. They then offered a 20% refund despite their website stating that full re... See more
You have done a credit check without my knowledge or permission which is showing up on my credit file as 'Klarna Ab (Cval, Sr, Ar, Sa) Klarna Ab (Sr Api) Quotation Search'. My credit rating has gone... See more
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Company details
Information provided by various external sources
Imagine a world that is simply divine. A place where you can explore a wealth of heavenly wonders that transform how you look and feel – This is what you will find in the world of Elysian. Elysian was conceived from a simple ideology - to offer some of the world’s finest products in the beauty and grooming sector ranging from Fragrances, Skincare and Make-Up, to transforming Haircare products, and luxurious Bath and Shower products, at competitive prices .We understand and listen to what consumers are saying, which is why we offer only the best of the best to ensure that we provide you with the products you want and need and work round the clock to ensure you receive an exceptional service.
Contact info
1 Bromley Lane, Chislehurst, BR7 6LH, London
- 0208 8850 9911
- support@elysian.co.uk
- elysian.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I never received my watch there was a…
I never received my watch there was a big box with a white sox had with a stand what the hell was that this is nothing but a scam.
No contact when trying to arrange…
No contact when trying to arrange return for a wrong item received.
I'm over the moon received my Pandora…
I'm over the moon received my Pandora Watch today and it's absolutely gorgeous I took a chance even after reading so bad reviews so pleased I bought it
I purchased a Pandora watch 23nd April…
I purchased a Pandora watch 23nd April 2024 and the inside is full of water and misted up and has stopped tho it was supposed to be waterproof. This was hand washing not worn in bath or shower. I would like to return for full refund please
Fraudulent Website beware
Ordered a White Fox tracksuit with next day delivery in December but haven’t received it a month later, have raised a chargeback with the bank as it looks like a fraudulent website
save yourselves and do not buy
ordered a white fox tracksuit. shipping took 3 weeks and there was no real tracking number provided.
when I received the item it was the wrong colour and size. the fabric was cheap quality.
if I could give this service 0 stars I would.
shocking service. requested a refund on the same day and still no reply. horrible scam.
Disgusting behaviour from this company
Disgusting behaviour from this company! Ordered tracksuit on the 26th Dec. Tracking hasn’t been updated. No response to emails at all! Essentially stolen my money.
Ordered two tracksuits that have said…
Ordered two tracksuits that have said due to be shipped since 30/12. Have tried contacting Elysian by email numerous times, now reply.
If I could give it zero stars I would
If I could give it zero stars I would. Shocking customer service and still no parcel received. Tracking info hasn’t updated since 30th December and no one responds to emails. Absolutely abysmal service and wish I read reviews beforehand. AVOID!!!!
SCAMS
I ordered at the beginning of OCTOBER 2023. It is now December 26th. I received my package and on the same day asked to return it. Clothing was cheap quality and didn’t fit. I have PAID postage to sent it back. Sent proof of postage etc. sent numerous emails asking where my refund is and they have not bothered to respond. Shocking company DO NOT WASTE MONEY HERE.
DON'T BUY FROM THIS COMPANY
DON'T BUY FROM THIS COMPANY! NEVER RECEIVED MY PACKAGE DESPITE PAYING HUGE SHIPPING FEES! AVOID!!!!
DO NOT ORDER
I ordered one beginning of January. I have not received my order and have contacted the company 5 times with no reply.
FRAUD This “company” conducted a “soft…
FRAUD This “company” conducted a “soft and hard search” which is visible of my credit file, without my knowledge or permission.
I have passed this on to the relevant bodies. HOW DARE YOU. I HAVE HAD NO DEALINGS WITH YOU AT ALL! FRAUD FRAUD FRAUD
This “company” conducted fraudulent “soft search”.
This “company” conducted a “soft search” which is visible of my credit file, without my knowledge or permission.
I have passed this on to the relevant bodies.
You have placed a credit search on my…
You have placed a credit search on my account which shows as Klarna Ab (Cval, Sr, Ar, Sa).
I have absolutely no dealings with you.
What da heck?!
Jasmin Avatar "IPA" disgusting.
Jasmin Avatar "IPA", 22oz bottle: absolutely disgusting. 9 years ago, this was good beer, with an essence of Jasmin. Now it's just a lager, which they should not be claiming is an IPA. I am going to give this to a homeless person, because I can't drink it. This was the last beer I ever buy from them.
Stay away from this product
Stay away from this product! It does not have any effect - the video has no relation to the ingredients in the products as far as I can tell, and the dramatic effect seen there is not what you get.
I ordered a trial set, and got scammed out of 209,90 USD in addition. They claim that I signed up for a monthly delivery, but I have seen no such thing, it must have been well hidden. You receive a package with no contact information or description on how to cancel the order. The website contact information has fake telephone numbers - at least the scandinavian ones - and their "award winning customer service" does not answer. I am afraid it will be difficult to stop - they have my card information :-/
AND: They also sell your address to dodgy partners, and the scam mails will start pouring in.
Received a fake product
Received a fake product. Raised the matter and chased twice but had no feedback in 10 days (except the auto email to acknowledge receipt).
Very disappointed with the service, lack of interest in owning the complaint and will now also be referring to trading standards and credit card issuer.
Beware.
Review
That you for my recent purchase I found your website on the internet even though I had never heard of it I was still trusting enough to buy from the store and the parcel came really fast in time for when I needed it, the courier was lovely very friendly and polite , I was overall shocked and very happy with the product as I wasn't expecting it to be as nice as it was it was a gift and the receiver loved it so thankyou again I will defiantly recommend x
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