elysianbespoke.com Reviews 305

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning and unique artwork, highlighting its exceptional quality and craftsmanship. Many people appreciate the personalized service, noting the staff's helpfulness in guiding choices and accommodating specific requests, making the entire process, from inquiry to delivery and installation, outstanding. The delivery service is frequently mentioned as fast, reliable, and well-packaged, ensuring items arrive in perfect condition. Some people also felt that the colors of the artwork did not always match the website photos, and a few noted minor imperfections like excess resin. However, these issues were promptly addressed by the company, with replacements or alterations arranged without hesitation, demonstrating a commitment to customer satisfaction.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the exceptional quality,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the exceptional quality and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for their... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, thoughtful, and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick and rapid... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stunning artwork and exceptional service. My piece looks incredible and brings so much joy to my space. There was a minor issue but Paul resolved it immediately and arranged a replacement without he... See more

Company replied

Rated 5 out of 5 stars

We found Elysian bespoke on social media and we loved the artwork we saw online and also liked the idea of being able to customise them to add our own personal touch to the pieces. Our experience,... See more

Company replied

Rated 5 out of 5 stars

Our wall art has just arrived and we are over the moon with the finished piece! From the start, Paul has made such an effort to offer a personal service, assisting us with alternative colour options... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Paul highly enough. Excellent communication and the personal touch. I came up with the colours that I thought would brighten up my boring grey bathroom and with Paul’s guidance and... See more

Company replied


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5.0

Excellent

TrustScore 5 out of 5

305 reviews

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Rated 5 out of 5 stars

Ordering was very straight forward as…

Ordering was very straight forward as the Web site was easy to navigate. The delivery was faster than expected and a lot of care and attention had gone into packaging to ensure the safety of the parcel.
The artwork looks beautiful above my teal sofa, the colour is quite subdued which is what I like. The design is different and it reflects the light and changes throughout the day.

April 11, 2022
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Reply from elysianbespoke.com

Thanks for taking the time to leave a review, and always great to hear how good your new wall art looks in your home, job done! Thankyou

Rated 5 out of 5 stars

Some exquisite looking pieces of art at…

Some exquisite looking pieces of art at reasonable prices. Delivery was fast and kept well informed throughout. We will be browsing the catalogue again soon when decorations are completed. Thank You.

March 28, 2022
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Reply from elysianbespoke.com

Thanks so much for your review, and your first order with us, we really appreciate it. If there is something you cant find when you do come back in future, please feel free to drop me an email, we have more artwork coming through all the time. Thanks again!

Rated 5 out of 5 stars

Beautiful piece of wall art

Beautiful piece of wall art - bought the black and silver wave. It catches the light and changes colours throughout the day. Perfect for our lounge. Fast delivery.

March 28, 2022
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Reply from elysianbespoke.com

Thankyou so much, always great to hear, enjoy your new handmade artwork

Rated 5 out of 5 stars

We are absolutely delighted with our…Metal and Glass Wall Art

We are absolutely delighted with our Wall Art, it actually looks better than on the Web. It was ordered delivered and on our wall in less than a week.
The parcel which was fragile was packed perfectly to protect it. A job well done thank you.

March 25, 2022
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Reply from elysianbespoke.com

Thanks so much for your kind review, it’s so good to hear your thoughts on our work and service. Thankyou for your support and enjoy your hand made wall art!

Rated 5 out of 5 stars

Artwork review

Communication was great, artwork arrived on time delivered by DHL damaged. Jenny and Paul sorted this with no fuss, would certainly recommend Elysian bespoke.

March 17, 2022
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Reply from elysianbespoke.com

Thanks for your review and understanding with the carrier damage, these things occasionally happen, but great to hear you are happy with the end result. Thanks again for your order with us.

Rated 3 out of 5 stars

Not worth £750 I thought from the…

Wall art looks lovely up but not worth the £750 price tag. I mistakingly thought it was a broken glass wave on a mirrored background but its just a sheet of aluminium, very effective but not worth the money. Husband said to keep it now its here as we've finally finished decorating and want to tie it all together, on the plus side it was very well packaged and quick delivery

March 14, 2022
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Reply from elysianbespoke.com

Firstly, thankyou for leaving a review, and so good to hear that it looks lovely and very effective on your wall, was packed well and delivered quickly, these are things we pride ourselves on. We are genuinely surprised, and sorry that you feel this handmade piece is not value for money though. We are as descriptive as possible in the details for each piece, and we do offer free, no hassle, no quibble returns if you do wish to return your piece.

Rated 5 out of 5 stars

Absolutely lovely picture

Absolutely lovely picture, looks even better in the flesh. Really well packaged and arrived very quickly. I wouldn't hesitate to buy from Elysian Bespoke again, the products are pricey but worth it as they are so unusual and really striking.

March 8, 2022
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Reply from elysianbespoke.com

Thanks for your review, and so good to hear your thoughts. We go to great lengths to find the right materials that will last and to create art that you wont find on every other site! Thanks again for your order

Rated 5 out of 5 stars

Very beautiful pice

Very beautiful pice
Feel rather proud that I got this I put it into my all white kitchen and it really dose stand out which is what I wanted.
It dose change according to the light conditions so it’s forever changing it looks it’s best when it’s in dark lighting.
Delivery was really quick and packed extremely well.

March 7, 2022
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Reply from elysianbespoke.com

Can’t say better than that! - thankyou for your order and Review Salma, it’s very much appreciated

Rated 5 out of 5 stars

wow wow !!

wow wow !!

The art is beyond my expectations , it is just stunning .

February 21, 2022
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Reply from elysianbespoke.com

So nice to hear Claire! Always nice to hear our work is welcome in it’s new home! Thanks so much for your order

Rated 5 out of 5 stars

This is the 3rd wall art I have bought…

This is the 3rd wall art I have bought from you I absolutely love my new wall art it changes the whole feel of the room,thank you so very much 💕

February 18, 2022
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Reply from elysianbespoke.com

So nice to hear Amanda! We really do appreciate your support of our work, thankyou so much

Rated 5 out of 5 stars

We bought a 'new wave' wall plaque

We bought a 'new wave' wall plaque. Unfortunately there was some damage on arrival. We Emailed the supplier who responded speedily and immediately arranged a replacement product. We are very pleased with the final product and cannot fault the support service. We also went on to buy one of the impressive resin wall plaques.

February 13, 2022
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Reply from elysianbespoke.com

Thanks for your review Kevin, and your understanding on the carrier damage, it does occasionally happen unfortunately, but great to hear you are happy with your replacement piece. Looking forwards to making your bespoke resin piece! Thanks again

Rated 5 out of 5 stars

Absolutely thrilled with the pieces of…

Absolutely thrilled with the pieces of art I purchased. In fact words can’t describe exactly how I feel. I was unsure on what would look best in my front room and with Pauls guidance I now have 3 stunning pieces of bespoke art. Paul was patient and helpful throughout the whole process.Nothing was too much trouble. The art work is of exceptional quality and I’m going to enjoy looking at it for years to come. I can’t wait for my family and friends to see it!!

February 11, 2022
Unprompted review
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Reply from elysianbespoke.com

Thanks for your review Claire, and what more can we say? All we want is for our customers to love their finished artwork, and reviews like this make it all worthwhile, thanks again for your support and continue to love your new, hand made wall art!

Rated 5 out of 5 stars

Excellent

I purchased the Champagne and Sterling Metal Art but I needed a bespoke size so I contacted Elysian Bespoke. Paul contacted me very quickly. It was no problem for him to make the art work in the size I needed.His customer service was excellent. It was well packaged for transit and very quick delivery with DHL. I was very pleased when I saw my art piece as it looked just like the picture. Just what I was looking for , for above my sofa. Very very easy to hang on the wall. I would highly recommend.

February 10, 2022
Unprompted review
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Reply from elysianbespoke.com

Thanks so much for your review, and great to hear you are pleased with your artwork, it was our pleasure! Thankyou

Rated 5 out of 5 stars

Beautiful Pictures

Delivery was very fast, so we’ll packaged too. Absolutely love the pictures I’ve chosen, true to what is seen on the website and the quality is perfect. Highly recommend and can’t wait to order again.

January 26, 2022
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Reply from elysianbespoke.com

Thanks for your kind review, always great to hear you love your new artwork, and thanks for your thoughts on our workmanship and delivery - we put a lot into it because we want happy customers, first time!

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