Great product and good delivery time, although one day later than expected.
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Review summary
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Reviews shaping this summary
My twin sister is expecting her first baby and when I came across this beautiful hamper, I knew she would love it. I am based abroad so wasn’t easy for me to come across to the U.K. and shop for... See more
Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful. If you’re looking for a gift for an... See more
The products and client service from Ema and Boo was really good. When I had an issue, the response was prompt, polite and very helpful. The delivery was meant to be on Friday but was only the followi... See more
Company details
Written by the company
Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.
Contact info
43 station road, Manor Park, E12 5BP, London, United Kingdom
- 07871722445
- sales@emaandboo.co.uk
- emaandboo.co.uk
4.5
Excellent
209 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great experience with Ema and Boo.
I had a great experience with Ema and Boo. The delivery was on time, the packaging was beautiful and very thoughtful, and the communication throughout the process was excellent. It made the gift feel even more special. I would definitely recommend them and will order again in the future.
February 27, 2026
Beautiful product the new parents were…
Beautiful product the new parents were very pleased with their hamper so thank you for making my present special x
February 16, 2026
Reply from Ema and Boo
We have checked the tracking for your order placed on 9th February. The parcel was sent via Royal Mail Signed For service and, according to Royal Mail’s tracking, it was delivered and signed for at the delivery address on 11th February.
Royal Mail has confirmed successful delivery of this parcel.
If you would like to discuss this further, please contact us directly.
Kind regards,
Ema and Boo Team
Reliable!! Ordered from India
I was worried to shop from india but had good experience and the service is reliable. I got it delivered in uk on time. Thank you 😇👍
February 14, 2026
Swift delivery
February 2, 2026
Great service and beautiful product
January 22, 2026
The hamper is lovely and arrived really…
The hamper is lovely and arrived really quickly
January 7, 2026
Tracking number didn't work for me (international)
After receiving the company’s response, I understand that the order may indeed have been delivered correctly and on time. The main issue from my side was that the tracking link did not work for me when accessed from abroad, so I had no visibility on the delivery status and could not confirm receipt (especially since this was a gift and I couldn’t reach the recipient).
This seems to be more of an international tracking/access issue rather than a problem with their dispatch process. If you are ordering from another country, you may want to consider this potential limitation when relying on tracking.
January 5, 2026
Reply from Ema and Boo
Hi,
We’d like to clarify that the tracking link provided is working correctly and, when accessed, clearly shows that the order was delivered on 8th January, the day after it was placed on 7th January. This is next-day delivery and fully in line with our service.
We understand that the order was sent as a gift and that you were unable to contact the recipient, however this is unfortunately outside of our control. The parcel was delivered successfully according to the courier’s tracking.
If you had contacted us directly, we would have been more than happy to go through the tracking with you and assist where possible. A 2-star review based solely on difficulty reaching the recipient does not reflect the delivery or service provided.
We do hope you’ll consider updating your review, as the order was dispatched promptly and delivered the very next day.
Kind regards,
Ema and Boo
Luxury present!
Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful.
If you’re looking for a gift for an expecting mum, definitely check them out. This is exactly the kind of gift you’d love to receive
December 17, 2025
Unprompted review
Good gift wrapping service!
Everything was gift wrapped beautifully! Love that they have items for both babies and new mums.
December 3, 2025
Great product and good delivery time
Great product and good delivery time, although one day later than expected.
December 1, 2025
Couldn't have chosen better!!
Bought the Emma and Boo baby hamper as a gift, and it's just perfect!! Beautiful quality and so thoughtful- nothing else compares.
October 6, 2025
This was purchased as a gift
This was purchased as a gift. Recipients were over the moon. They said it was so beautifully wrapped . its a shame to open it!! xx thank you
September 17, 2025
Entire experience was great
The entire experience was great thank you. Your website was so easy to navigate.
You were so prompt with delivery
From New Zealand Thank you.
September 11, 2025
Quick delivery and lovely items
September 3, 2025
Easy and efficient…
Dealing with your company from abroad I found it very straight forward purchasing and the parcel was delivered very promptly. The hamper was great quality and everything I wanted in a gift.
August 14, 2025
I am in the US.
I am in the US.. beautiful basket.. the parents loved it! Thank you for making the order/delivery process so easy..
July 22, 2025
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