Ema and Boo Reviews 

211
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products, often highlighting the thoughtful curation and high quality of items, especially for baby and new mum gifts. The service is frequently described as excellent, with many appreciating the prompt and smooth delivery, as well as the beautifully wrapped packaging that adds to the gift's special feel. Reviewers also commend the ease of ordering and the personalized service, even for international customers, making it simple to send gifts across continents. However, some customers experienced minor issues such as delayed delivery, which was attributed to the postal service, or a broken item upon receipt. A few other people also felt that the international tracking link did not work, leading to a lack of visibility on delivery status.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful presentation and high... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Quality

Reviewers highlight positive aspects of quality, noting that products are beautifully packaged and show great... See more

Service

Reviewers mention positive feedback about service, highlighting it as great, brilliant, and even "awesomest."... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My twin sister is expecting her first baby and when I came across this beautiful hamper, I knew she would love it. I am based abroad so wasn’t easy for me to come across to the U.K. and shop for... See more

Rated 5 out of 5 stars

Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful. If you’re looking for a gift for an... See more

Rated 4 out of 5 stars

The products and client service from Ema and Boo was really good. When I had an issue, the response was prompt, polite and very helpful. The delivery was meant to be on Friday but was only the followi... See more


Company details

  1. Gift Basket Store
  2. Baby Store

Written by the company

Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

211 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(211)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous service .

Fabulous service .. called the company in advance re delivery as I required item urgently and it was delivered exactly when I needed I had asked for the purchases to be gift wrapped and it was a lovely parcel

August 13, 2022
Rated 5 out of 5 stars

5 star service

Delivered on time, was packaged very securely and the item was wrapped and presented perfectly! Would definitely recommend!

August 2, 2022
Rated 5 out of 5 stars

Gorgeous….!

Absolutely loved all the items. And so did the receiver of the gifts…! All gorgeous quality. Would def recommend buying from here….wish I’d known about it sooner….beats the high street shops any day!

August 1, 2022
Rated 5 out of 5 stars

Beautiful gift

Bought this beautiful gift for my daughter as she is due to have her baby in October. It almost looks too good to be opened. I plan to give it to her on Mother’s Day.

March 12, 2022
Rated 5 out of 5 stars

Excellent service

Excellent service. The baby box was beautiful. I was informed there was a bunny hat missing from the box which I duly received with a further gift as compensation. Excellent customer service. Would recommend

February 18, 2022

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