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Ema and Boo Reviews 

211
•
TrustScore 4.5 out of 5

4.5

Gift Basket Store
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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products, often highlighting the thoughtful curation and high quality of items, especially for baby and new mum gifts. Reviewers frequently commend the excellent service, noting the prompt delivery and the beautifully wrapped packaging, which adds a special touch to their gifts. However, some customers also noted occasional issues with delivery times, with parcels arriving later than expected, which was sometimes attributed to the postal service. A few other people also felt that tracking links did not work when accessed from abroad, causing a lack of visibility on delivery status. Additionally, one reviewer mentioned receiving a broken mug, despite the otherwise beautiful packaging and quick delivery.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the quality and presentation of items,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the wonderful and... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and reliable service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My twin sister is expecting her first baby and when I came across this beautiful hamper, I knew she would love it. I am based abroad so wasn’t easy for me to come across to the U.K. and shop for... See more

Rated 5 out of 5 stars

Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful. If you’re looking for a gift for an... See more

Rated 4 out of 5 stars

The products and client service from Ema and Boo was really good. When I had an issue, the response was prompt, polite and very helpful. The delivery was meant to be on Friday but was only the followi... See more

Company details

  1. Gift Basket Store
  2. Baby Store

Written by the company

Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

211 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(211)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful gifts 🎁

Efficient delivery. I ordered last minute and it arrived in time for the baby shower. When the baby gift set arrived I was very impressed with its presentation. Beautifully presented. I didn’t dare look in it as I didn’t want to ruin it but my friend said it was a lovely gift and she was over the moon with it. Thanks 🙏

February 14, 2022
Rated 5 out of 5 stars

Beautiful

Beautifully packaged and gorgeous pieces inside couldn’t be happier with this gift for a close friends baby shower, thank you 💕

January 31, 2022

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