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Ema and Boo Reviews 

215
•
TrustScore 4.5 out of 5

4.6

Gift Basket Store
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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, often describing them as beautiful, thoughtful, and of excellent quality, particularly for gifts. Many people highlight the swift and reliable delivery service, noting that items often arrive promptly and on time. The service is frequently described as excellent, with customers appreciating the straightforward purchasing process and effective communication. Reviewers also frequently commend the beautiful and thoughtful packaging, noting the great attention to detail. However, some customers also noted occasional delivery issues, such as delays or problems with tracking information, particularly for international orders.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the quality and presentation of items,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the wonderful and... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and reliable service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My twin sister is expecting her first baby and when I came across this beautiful hamper, I knew she would love it. I am based abroad so wasn’t easy for me to come across to the U.K. and shop for... See more

Rated 5 out of 5 stars

Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful. If you’re looking for a gift for an... See more

Rated 4 out of 5 stars

The products and client service from Ema and Boo was really good. When I had an issue, the response was prompt, polite and very helpful. The delivery was meant to be on Friday but was only the followi... See more

Company details

  1. Gift Basket Store
  2. Baby Store

Written by the company

Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

215 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(215)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great

I ordered few times from Emma and Boo and was satisfied every time. It’s fast delivery, great packaging and super cute baby items. My friends were extremely happy with their gift. I’ll definitely shop here again.

November 12, 2021
Rated 5 out of 5 stars

Brilliant company!

Lovely choice of items and very quickly delivered. Also very good value for money! Would certainly use again and recommend.

November 11, 2021
Rated 5 out of 5 stars

Fantastic Gift

I ordered a beautiful gift basket for my best friend and her new baby. She absolutely loved the gift and said that all of the materials were very gorgeous, cozy and soft. Thank you!

November 7, 2021
Rated 5 out of 5 stars

Too beautiful to want to open

Bought a gift box for a friend and the message back was the parcel was too beautiful to want to open it up. They were thrilled with the present and I was thrilled with the customer experience.

November 2, 2021
Rated 5 out of 5 stars

Very pleased with product

Purchased for my nephew and wife, for their new baby and had this delivered direct so not physically seen by me. But, having seen the photos and how happy they were with it, I can only say...thank you and highly recommended.

October 23, 2021

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