Ema and Boo Reviews 

216
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the products, especially the hampers, to be beautiful, thoughtful, and of excellent quality. Many reviewers highlight the stunning presentation and beautiful packaging, making gifts feel special. People frequently praise the fast and prompt delivery service, often noting items arrived swiftly, and the overall service is consistently described as excellent, reliable, and easy, with many expressing intent to order again. However, some customers experienced delivery delays, with items arriving later than expected or, in one instance, not being received at all.

What people talk about most

Product

Reviewers mention positive feedback about product quality and presentation, often describing gifts as... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and prompt delivery... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the wonderful and... See more

Service

People report positive experiences with service, often highlighting the high quality and reliability of the... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the quick delivery, even for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful. If you’re looking for a gift for an... See more

Rated 5 out of 5 stars

Dealing with your company from abroad I found it very straight forward purchasing and the parcel was delivered very promptly. The hamper was great quality and everything I wanted in a gift.

Rated 5 out of 5 stars

My twin sister is expecting her first baby and when I came across this beautiful hamper, I knew she would love it. I am based abroad so wasn’t easy for me to come across to the U.K. and shop for... See more

Rated 5 out of 5 stars

We ordered via the website from Australia for our family.in the UK and delivery was the next day! Incredible efficiency. Much appreciated.


Company details

  1. Gift Basket Store
  2. Baby Store

Written by the company

Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

216 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(216)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased with product

Purchased for my nephew and wife, for their new baby and had this delivered direct so not physically seen by me. But, having seen the photos and how happy they were with it, I can only say...thank you and highly recommended.

October 23, 2021
Rated 5 out of 5 stars

Fantastic service

Fantastic service, with quick delivery and really helpful staff! I forgot change the delivery address to my new home, I emailed and Leyla very kindly confirmed they had received my email and this had been altered. Will definitely be back once my new niece or nephew arrives!

October 19, 2021
Rated 3 out of 5 stars

Lovely present

Lovely present, I brought two new baby postal gifts. Prompt service my only complaint is one of them didn’t put any details in the card despite me requesting, so one of friends didn’t know who it was from. I thought it may be my mistake but I did exactly the same for the first gift so think it was a company error

October 17, 2021
Rated 5 out of 5 stars

Absolutely beautiful gift hamper for a…

Absolutely beautiful gift hamper for a new born girl, very high quality items and reasonably priced, the item arrived beautifully gift wrapped. Free delivery and the item was received within 2 days of placing my order. I highly recommend Ema and boo to anyone, will definitely be using them again.

September 5, 2021
Rated 5 out of 5 stars

Gift Box

The gift box we received was perfect! Was delivered very promptly and arrived in beautiful packaging. Will definitely be recommending and using in the future.

August 21, 2021

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