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Rated 5 out of 5 stars

Craig came recommended. I wasn’t disappointed. He did a full service and found things that clearly had been missed by my existing annual contract. I will be transferring for all my heating and plumbin... See more

Rated 5 out of 5 stars

We have used the very professional services of Embassy Gas many times over the years both for gas and plumbing. They are always extremely professional, knowledgeable and charge a fair price. We hi... See more

Rated 5 out of 5 stars

Craig was very personable and communicative, he talked me through what he was doing and why throughout each step of the service. It was also great to hear how his company look after and service their... See more

Rated 5 out of 5 stars

Thoroughly professional and friendly service. He checked I was happy with his Covid-19 measures before he came in (gloves, mask etc.) which I was. He put in the correct brackets and missing screws whi... See more

Company details

  1. Gas Installation Service
  2. Heating Contractor
  3. Plumber

Written by the company

Delivering tailored facilities management and support service solutions within the local gas, electrical and central heating industry.


Contact info

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

We had our boiler serviced by Craig Huggins and he was excellent. Very professional and nice mannered guy, answered every question and gave advice going forward with our boiler. No sales pitch just good honest information.
Credit to his company.

July 19, 2020
Unprompted review
Rated 5 out of 5 stars

Early bird catches the worm

Great guy & service, friendly advice, easy process and professional. Nice to have reassurance that all is functioning well. Nice early appointment allowed the rest of the day off to be enjoyed.

July 19, 2020
Unprompted review
Rated 5 out of 5 stars

Good company

Came to service the boiler and was all good good communications and was prompt arriving would use again

July 19, 2020
Unprompted review
Rated 5 out of 5 stars

First class

Great service from start to finish. Very easy to book service and their app is easy to use. Our service happened on time with no problems at all, we had a very friendly engineer who was also very knowledgable and offered good advice. He was very clean and polite. Would not hesitate to recommend.

July 17, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service. Friendly Engineer. Thorough Service Completed. Clean, tidy and professional.

July 17, 2020
Unprompted review
Rated 5 out of 5 stars

Annual boiler service carried out

Annual boiler service carried out

Excellent from start to finish - very informative and technician was very happy to answer/give advice on any questions i had (we moved into new property only 6 months ago)

Would defo recommend

July 15, 2020
Unprompted review
Rated 5 out of 5 stars

The engineer arrived on time and was…

The engineer arrived on time and was very polite, as all the gas engineers we have had in the past from other companies have been late.
Very thorough and carried out the work without any mess.
I would certainly not hesitate to use them again, first class service.

July 11, 2020
Unprompted review
Rated 4 out of 5 stars

Craig from the Embassy Gas service text…

Craig from the Embassy Gas service text me before arriving to do the boiler service. On arrival he introduced himself and was pleasant , polite by explaining what he has to do.
Craig carried out the service on the boiler .
After the boiler service he tighten the boiler timer which was loose on the wall.
My only query is that I did not received any feedback or any customer check list to sign regarding the appliance safety check .

July 9, 2020
Unprompted review
Embassy Gas logo

Reply from Embassy Gas

Good Afternoon - thank you for your feedback, it is much appreciated.
We are not currently leaving paper handouts or asking customers to sign our tablets during the current coronavirus pandemic due to the risk of contamination. The record of service has been supplied digitally to your home insurer, and is available on request. Please let us know if we can be of any further assistance and look forward to working with you again in the future.
^The Helpdesk

Rated 5 out of 5 stars

Excellent service

Excellent service. The engineer seemed to be very good at his job and explained what he had done once finished. I would definitely use Embassy Gas again.

July 8, 2020
Unprompted review
Rated 5 out of 5 stars

Boiler Service

There was a good choice of appointment times. The engineer arrived within the promised timeframe and was friendly, efficient and extremely knowledgeable. He thoroughly cleaned the area when he had finished. 5*

July 5, 2020
Unprompted review

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