We thought the value for money and the service we received from Embleton was outstanding. Special thanks to Hamish in the Perth warehouse and Stephanie - they were so pleasant, helpful and went above... See more
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Review summary
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What people talk about most
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We were thoroughly impressed by every aspect of our experience, from the website, which was easy to use, to the option of samples being posted to our door. Our carpenter friend directed us to you... See more
Company replied
We chose some samples for some flooring we were thinking of and within a couple of days we received free samples in Perth. Once we had chosen one of the three, we then had some questions about the fl... See more
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We purchased a more budget floor option and they are great, waterproof, all perfect, none needing to be sent back. Easy enough to install ourselves. Customer service was great, I appreciated that they... See more
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Company details
Written by the company
Proudly Australian-owned and operated, and backed by over 100 years of industry expertise, Embelton Flooring has become the go-to flooring supplier for architects and interior designers. Now, we’re bringing that same commitment to quality and service directly to Australian homeowners, cutting out the middleman to offer premium timber, hybrid, laminate, and vinyl flooring at direct from manufacturer prices. Whether you're renovating or building a new home, Embelton Flooring provides designer-quality flooring, along with expert advice and support at every stage. Visit our website today or book a one-on-one consultation with one of our experienced team members.
Available Services
Written by the company
- Flooring Showroom
- Visit us at one of our Showrooms for a free one-on-one design consultation. By appointment only.
- Quote Builder
- Use our Flooring Quote builder to get an inclusive flooring quote at your fingertips!
- Floor Installation
- Contact our friendly team about flooring installation services at Embelton Flooring
Best Price Guaranteed
We promise the best price on Embelton flooring products.
At Embelton Flooring we are committed to offering Australians the chance to floor their home with the highest quality flooring at the best price. Our free sample service also offers our customers the chance to easily get started on their flooring journey from the comfort of their home. Order yours online today and receive 3 free samples delivered express to their door.
Contact info
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4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Disappointing...
I was told I had won a free rug- this did not arrive with my order.
My online checkout invoice indicated that I would receive a floor cleaner- this did not arrive with my order.
My invoice indicated that I was to be contacted 1 hour before my order arrived- this did not occur.
Consequently I was not home at the time of delivery.
A number of boxes and their contents were damaged.
November 9, 2025
Reply from Embelton Flooring
Thank you for your review and feedback. We’re sorry to hear about the issues with your order and appreciate the opportunity to clarify.
The free rug will arrive separately as it ships from a different warehouse, so please expect it a little later. We’ve checked your order and it doesn’t seem to include a floor cleaner, but if you have any questions about this, our team is happy to assist.
Regarding delivery, we use third-party partners and unfortunately, delays and missed notifications can occur. We’re disappointed this happened and apologize for the inconvenience caused, including the damaged boxes. Our customer service team will contact you shortly to resolve these concerns and ensure everything is sorted for you. Warm Regards, Embelton Flooring Team.
Samples provided came quick and was…
Samples provided came quick and was well packaged.
November 9, 2025
Reply from Embelton Flooring
Hi there, thank you for the 5-star review! We're so pleased to hear about your experience and hope you've found your perfect floor among the samples. Warm Regards, Embelton Flooring Team.
Quality service
Great range of products, communication was excellent and delivery prompt. Website was easy to use and understand.
November 19, 2025
Reply from Embelton Flooring
Hi there, thank you for the 5-star review! Providing great service is something we value and it's wonderful to know our team made a positive impression. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Great service
Great service, informative assistance, cheerful and knowledgeable staff. Timely response to questions, quotes and the order.
November 19, 2025
Reply from Embelton Flooring
Hi there, thank you for the 5-star review! Providing great service is something we value and it's wonderful to know our team made a positive impression. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
I am still waiting on delivery of my…
I am still waiting on delivery of my $11,000 + order which was paid over a month ago!
I was told delivery would be 19th Nov and it didn’t turn up.
On the 19th I was told 21st , on 21st I was told 24th on 24th told 26th . Still waiting. Made sure I was at home for these days which has cost me time and money .
November 26, 2025
Reply from Embelton Flooring
Hi Tim, sorry to hear about this experience with the delivery of your order. Unfortunately, as we use 3rd party delivery partners, issues with on time delivery can occur and are out of our control. We are very disappointed with the service provided by the courier partner in this instance however and we apologise for any inconvenience caused. We are consistently looking for ways be can improve the service to our customers at every stage of their journey. We wish you all the best with your project. All the best, Embelton Flooring Team.
Great flooring
Great flooring, at a reasonable price.
Found the exact colour hybrid I was looking for.
November 6, 2025
Reply from Embelton Flooring
Hi Terasa, thank you for the 5-star review! We are glad to hear that your experience has been positive. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Very fast despatch and delivery
Very fast despatch and delivery, the floorboards are all beautiful and great quality!
November 16, 2025
Reply from Embelton Flooring
Hi Jess, thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Willing to help with inquiries.Send…
Willing to help with inquiries.Send pictures of floorsthat had been Iaid to help me decide between oak &Blackbutt timber.
Very knowledgeable of their Products
November 12, 2025
Reply from Embelton Flooring
Hi Camilla, thank you for the 5-star review! We're so pleased to hear about your experience and hope you've found your perfect floor. If you have any questions or would like to learn more about our products you can call our talented team on 1800 718 427. Warm Regards, Embelton Flooring Team.
very good and quality service
November 11, 2025
Reply from Embelton Flooring
Hi Milan, thank you for the 5-star review! Providing great service is something we value and it's wonderful to know our team made a positive impression. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Good all round business.
Great website. Many products. Competitive pricing. Good communication. Delivery as arranged.
November 11, 2025
Reply from Embelton Flooring
Hi Christine, thank you for the 5-star review! We're so pleased to hear about your experience and hope you've found your perfect floor. If you have any questions or would like to learn more about our products you can call our talented team on 1800 718 427. Warm Regards, Embelton Flooring Team.
They were very well priced and very…
They were very well priced and very helpful when it came time to pick them up. The warehouse guys have some very good advice with laying the flooring. The responses to enquiries were quick and thorough too
November 11, 2025
Reply from Embelton Flooring
Hi Benjamin, thank you for the 5-star review! Providing great service is something we value and it's wonderful to know our team made a positive impression. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Reply from Embelton Flooring
Hi John, thank you for the 5-star review! We're so pleased to hear about your experience and hope you've found your perfect floor. If you have any questions or would like to learn more about our products you can call our talented team on 1800 718 427. Warm Regards, Embelton Flooring Team.
Really impressed with the quality
Really impressed with the quality. When we are ready I will be in touch!
November 9, 2025
Reply from Embelton Flooring
Hi Barb, thank you for the 5-star review! We pride ourselves on the quality of our products and are glad to hear you are also happy with your purchases. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Reply from Embelton Flooring
Hi Maureen, thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Reply from Embelton Flooring
Hi there, , thank you for the 5-star review! We pride ourselves on the quality of our products and are glad to hear that your experience with both the team and our products have all been positive. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Speed of samples requested
November 6, 2025
Reply from Embelton Flooring
Hi John, , thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Reply from Embelton Flooring
Hi Peter, thank you for the 5-star review! Providing great service is something we value and it's wonderful to know our team made a positive impression. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
good quick response
November 5, 2025
Reply from Embelton Flooring
Hi John, thank you for the 5-star review! Providing great service is something we value and it's wonderful to know our team made a positive impression. All the best, Embelton Flooring Team.
Super helpful when I contacted them and…
Super helpful when I contacted them and very informative.
October 23, 2025
Reply from Embelton Flooring
Hi Zoe, thank you for the 5-star review! Providing great service is something we value and it's wonderful to know our team made a positive impression. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Flooring was very nice and service was…
Flooring was very nice and service was great. We have received materials earlier than quoted
October 23, 2025
Reply from Embelton Flooring
Hi Susanna, thank you for the 5-star review! We pride ourselves on the quality of our products and are glad to hear that your experience with both the team and our products have all been positive. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
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