We thought the value for money and the service we received from Embleton was outstanding. Special thanks to Hamish in the Perth warehouse and Stephanie - they were so pleasant, helpful and went above... See more
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Proudly Australian-owned and operated, and backed by over 100 years of industry expertise, Embelton Flooring has become the go-to flooring supplier for architects and interior designers. Now, we’re bringing that same commitment to quality and service directly to Australian homeowners, cutting out the middleman to offer premium timber, hybrid, laminate, and vinyl flooring at direct from manufacturer prices. Whether you're renovating or building a new home, Embelton Flooring provides designer-quality flooring, along with expert advice and support at every stage. Visit our website today or book a one-on-one consultation with one of our experienced team members.
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Reply from Embelton Flooring
Embeltons were great with advice of which timber floor to get for us, which method of installation, and assistance with a custom stair nose. Unfortunately it took a while to collect prior to Christmas and we had to call to check it was ready, then when we arrived to pick it up the stair nose wasnt there, however they express posted it to us within 2 days provided a discount on the adhesive, and the timber flooring looks fantastic.

Reply from Embelton Flooring
Easy ordering, good communication and the flooring is super !

Reply from Embelton Flooring

Reply from Embelton Flooring
Beautiful made floors with easy online purchase!
Great company to deal with…..

Reply from Embelton Flooring
The samples arrived no problem and I intended to buy 85sq metres of blacbutt hybrid floor - it was on sale for black friday sales - I actually ranf on the Friday to be told by the lady on the phone that the sale ended on Thursday which I thought was bizzare given it waas a black friday sale - I asked if she could speak to her manager as I would have ordered soon er had i kn on the cut off date and i was only out by 24hrs - she said shed ring me back and i diodnt hear from her again. I am consiodering an alternate supplier at the price i was willing to pay fopr the embelton product - arounf $35 a square meter.

Reply from Embelton Flooring
The flooring is visually very real and of amazing quality. The range of timbers would cover all tastes

Reply from Embelton Flooring
I’m extremely happy with this company. Quality products & old fashioned service. My order was sent to Adelaide in good time before Christmas Ho Ho Ho🧑🏼🎄🎅🏾

Reply from Embelton Flooring
Embleton flooring kept me informed with my order and were really helpful with any questions I had.
The floors are beautiful.

Reply from Embelton Flooring
Ordered the Summit extra wide hybrid flooring. It's been great quality and was easy to install. Love the look of it in our newly renovated home.

Reply from Embelton Flooring
Beautiful flooring and great delivery process

Reply from Embelton Flooring

Reply from Embelton Flooring
Very pleased with final outcome for the timber for my stairs. Looking forward to fitting it. The stair nose pieces in particular have made it easy for me to do the job myself. I had a few problems sorting out how it all fitted together and what exactly I needed to order. Company staff helped me sort this out but a better explanation on the website would have helped.

Reply from Embelton Flooring
After a long search we chose the Summit flooring from Embelton.
We picked up our flooring & now just waiting on install.
Dealing with Embelton was very easy & quick.

Reply from Embelton Flooring
If I could give 10 stars I would!! Extremely professional company with excellent customer service. I purchased some floorboards on marketplace and loved them, I found they were from Embelton flooring.
Embelton flooring arranged swiftly for samples to be sent, great size sample fast delivery. I ordered the floorboards then arranged to pick up. I hurt my back and delayed pick for a week. Customer Service was wonderful and understanding. Unfortunately my back is still so sore, I rang again thinking I might have to cancel my order and understandably have a restocking fee as I couldn't make a date when my back would be better.
I rang Customer service again and explained my situation and again, very kind Customer service who said "thats ok we can hold stock for up to 2 months" and I was so relieved, so arranged to pick up my order in the new year.
Even before I hurt my back, I still would give them them stars for quality products and Customer Service.....and extra 5 stars for being understanding and compassionate in me changing pick up times and having to cancel. I look forward to picking up my floorboards I the new year.

Reply from Embelton Flooring

Reply from Embelton Flooring
They were friendly staff and it was easy pickup.

Reply from Embelton Flooring
These guys delivered my flooring inside my house and were efficient. They always answered the phone if I had a question and they were helpful with any questions.
The samples arrived great and they were overall a easy company to buy from and deal with. Great flooring too, my wide Wenge (almost black) flooring looks stunning!! I will buy again from these guys and my dad already purchased some from them too.

Reply from Embelton Flooring
Good communication and follow up delivery of the requested samples.
The samples were of a good size and allowed you you get a good representation of the products.

Reply from Embelton Flooring
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