Emerdency Reviews 504

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the helpful, polite, and professional staff. The booking process is frequently highlighted as easy and uncomplicated, often allowing for same-day or next-day appointments, even for emergencies. People appreciate the clear explanations of treatment options and costs, with many noting the reasonable rates and transparency. However, some customers also noted issues with the booking process, mentioning that they could only secure appointments for the following day or felt misled about available options. A few other people also felt that the pricing was not always clear, with some experiencing unexpected charges or finding no price information available.

What people talk about most

Service

People report positive experiences with service, often highlighting the speed and efficiency in securing... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Booking process

Consumers find the booking process to be easy and uncomplicated, often securing next-day or even same-day... See more

Price

Reviewers highlight positive aspects of price, with many finding the costs extremely reasonable and clear... See more

User experience

Customers report a highly positive user experience, with many describing it as fantastic and excellent from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was able to book a appointment for the next day having been in pain over the weekend. The booking process was easy and uncomplicated, upon arrival all the staff were helpful and polite the dentist... See more

Rated 5 out of 5 stars

This practice was exceptional from the start. Quick appointment. I arrived an hour early and was seen straight away. Dr. Hasnet Rasu explained what treatment was needed, showed me the X-ray and explai... See more

Rated 5 out of 5 stars

I couldn’t get an emergency dentist near me (little Hulton) I found this brilliant de fist on Google, fitted me in with an hours notice. I was in agony (rotten tooth) the marvellous dentist extracted... See more

Rated 5 out of 5 stars

Booked online, which was very easy to do, in the early hours of Christmas day morning as I was in extreme pain and on holiday in the area. Arrived at Rainworth Dental Care where Dr Rey and all his sta... See more


Company details

  1. Emergency Dental Service
  2. Dentist

Written by the company

Emerdency helps people across the UK secure urgent dental care quickly and with confidence. More than 42,500 appointments have been booked through our platform to date. Search trusted local dentists, read genuine reviews and book in minutes. Enter your postcode to see real time availability for same day and next day appointments, with prices shown clearly before you confirm. Whether you have toothache, a broken tooth, swelling, infection, a lost filling or crown, wisdom tooth pain or need a root canal or an extraction, we connect you to experienced clinicians for prompt care. Emerdency makes it simple to find appointments across the UK, with clear pricing and friendly support from a team that understands dental emergencies. Patients choose us for fast access, transparent information and dependable service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

504 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(504)

148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service, quick and efficient

My daughter had the worst toothache but we don't have a dentist:( I made an appointment first thing in the morning with this practice, it was so easy and she was seen and fixed within hours. It was such a relief and my daughter said the staff were kind and patient as she was scared and embarrassed.The whole process was easy and I felt every aspect of care and cost were great. Thank you! I have asked to be on the list at this exact dentist so fingers crossed 🤞

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

I went to Bell Green Dental Surgery for an emergency appointment due to severe tooth pain. Dr Ali took an X-ray and explained that I had an infection in the tooth. He clearly talked me through my options — either a root canal procedure or a tooth extraction.

I decided to go ahead with the extraction, which Dr Ali carried out straight away. The whole experience was excellent from start to finish. He was professional, reassuring, and made what could have been a stressful situation much easier.

I wouldn’t hesitate to recommend Bell Green Dental Surgery to my friends and family.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

I had my tooth pulled out back in…

I had my tooth pulled out back in August. It was a wisdom tooth that was really infected and needed to be pulled out ASAPITY! I’d gone to my NHS dentist and was told I was going to be referred to the dental hospital which was going to be a 18 MONTH WAIT. I booked in with Emerdency and had an appointment booked for first thing in the morning the next day(also wasn’t going to miss my yearly favourite car show!) Went in and was seen by a dentist who happened to also work at the dental hospital and he was extracted my tooth right away as well as telling me about my dental health and the condition of my teeth. I have been so grateful for this service! Please note wisdom teeth will cost a little extra due to the complexity of the nerves. But for the peace I am feeling at this moment it was WORTH IT! I wouldn’t have survived another day let alone a year and a half! Also I get nervous by my dentist absolutely lovely, and empathic!

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service Xmas day 2025

Christmas day 2025 I had been awake all night with a throbbing tooth. Found a dentist open Christmas day morning online, Rainworth Dental Care. Bare in mind I was on holiday in the area so not my own dentist. Dr Rey and all his team on duty that day were excellent, explained the procedure and made sure I was comfortable. Half an hour later I left the surgery pain free and was able to have a fabulous Christmas with family and friends in the area.

December 25, 2025
Rated 5 out of 5 stars

Experienced agonising tooth ache that…

Experienced agonising tooth ache that wouldnt settle, could barely close my mouth ss the pain was severe. Booked online for emergency dentist and seen at beckside road, Bradford. Receptionist very professional, helpful and friendly, made to feel welcome. Seen by Dr Ali and the dental nurse, thorough examination and assessment done, treatment and follow up plan given if failed to settle. Treated with respect, professional, friendly. Highly recommend.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

I can’t recommend them enough!

Emerdency we’re absolutely amazing. I had a tooth infection that was electrifying my face and they set me up with an appointment immediately. That same morning in fact.

A++

January 27, 2026
Rated 5 out of 5 stars

Need a tooth extraction

Need a tooth extraction, booked through emergency, cheap price ,went on a Saturday as I work ,was in and out within half an hour ,the dentist was great very reassuring, very happy ,would definitely book through these again

January 27, 2026
Rated 1 out of 5 stars

Costs

The claim to be so efficient but their prices are no where to be found. Why do they withhold their charges???

January 26, 2026
Unprompted review
Emerdency logo

Reply from Emerdency

We take price transparency very seriously. All of our fees are fixed and clearly displayed on our website before anyone books, and they are also shown again in the booking confirmation email once an appointment is made.

If there is ever any uncertainty, we encourage patients to contact us directly. We are available via WhatsApp, phone, email and our contact form, all accessible through our website, and our team is always happy to clarify any costs.

Our treatment fees can be viewed on our homepage at:
https://www.emerdency.co.uk/#treatment-pricing

We also have a dedicated page explaining our pricing and process in more detail at:
https://www.emerdency.co.uk/fees

We aim to be as clear and upfront as possible so patients can make informed decisions with complete confidence.

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