While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 580 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the quality of the products, particularly the perfumes, and find the prices very competitive. Many people highlight the efficient delivery service, noting that items arrive promptly and are well-packaged. The overall service, from website navigation to customer support, is frequently praised as excellent. However, some people were dissatisfied with their orders, experiencing issues such as missing items, perfumes with weak performance, or damaged packaging. A few other people also felt that delivery times were occasionally longer than expected, or that there were delays in dispatching orders.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the authenticity, quality, and wide... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency, with... See more

Order

People report ambiguous experiences with order. Many customers praise quick deliveries, good prices, and... See more

Price

Consumers consistently find the pricing to be very positive. Many reviewers highlight competitive and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent service... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The orders take so long to be attended to and also delivered take so long to get to us. If an item is out of stock instead of telling the customer immediately it's us the customers to contact the comp... See more

Rated 4 out of 5 stars

I'm a repeat customer of Emirates Oud. Their perfumes are genuine and very well priced. All of my previous order experience have been 5 stars. But this one, they accepted my payment and one of... See more

Rated 4 out of 5 stars

The site was easy to navigate and I was pleasantly surprised how many fragrances there was on there. My only issue was with the delivery which took longer than expected. And I had to contact them to g... See more

Rated 5 out of 5 stars

I had a very positive experience with Emirates Oud. The prices are genuinely competitive, especially considering the quality of the products offered. Everything arrived well‑packed, secure, and clearl... See more


Company details

  1. Cosmetics and Perfumes Supplier
  2. Perfume Store

Written by the company

Welcome to Emirates Oud – where the magic of Arabian perfumes comes to life! Picture this: a collection of perfumes that's not just a blend of scents but a journey through the heart of Arabian allure. At Emirates Oud, we're all about making you feel something special. Our perfumes aren't just fragrances; they're stories waiting to unfold. Imagine the warmth of Arabian traditions meeting the cool breeze of modern vibes – that's what our scents are all about. It's like capturing a piece of time in a bottle. Whether you're on the hunt for a daily scent or something to mark those unforgettable moments, we've got you covered. Emirates Oud is all about helping you express your unique style. So, go ahead, dive into the world of our perfumes, and let them be an extension of your personality.


Contact info

4.1

Great

TrustScore 4 out of 5

777 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Shopping Experiences

Love shopping at Emirates Oud,I enjoy browsing through their website and purchasing favorites and ones I find interesting and you cannot beat their prices and the bottles always look amazing,thankyou for sorting out my last purchase so fast,and grateful for the rectification,i will always purchase from Emirates Oud and recommend it.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Secret Gem ( Emirates Oud)

I recently ordered Lattafa Pride Peace & Love from Emirates Oud and couldn't be happier. The website was easy to use, and my perfume arrived quickly and securely packaged. It’s 100% authentic and was the best price I found online. I’ll definitely be a returning customer!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Arabian Perfumes!

Fantastic Arabian Perfumes!
Emirates Oud delivers amazing quality at a great price. The fragrances are rich, authentic, and long-lasting with beautiful oud notes that last all day.
The scents feel luxurious and sophisticated – perfect for daily wear or special occasions. Packaging is premium and customer service is excellent.
I’m already on my second order. Highly recommended for anyone who loves real Arabian fragrances!
10/10

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Best Discounter in the UK

I've reviewed multiple times from Emirates Oud; they always have amazing delivery times and authentic perfumes. Customer service is on point; I have reached out multiple times, and every response was quick and helpful. Definitely recommend for perfume lovers in the UK.

April 6, 2026
Unprompted review
Rated 4 out of 5 stars

Great selection!

Great selection and authentic products. I did a big order and one item was missing but they sent a replacement pretty quickly which I was very grateful for! 4 stars instead of 5 because there are still quite a few products that I’ve been waiting for which have said “coming soon” for ages and also some perfumes that they just don’t sell. Hopefully they will in future🤞🏽

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

Would not recommend

Customer service literally said they don't sell unsealed product and for that reason they are not going to allow a return because I opened the box, bear in mind that one of their product were unsealed. I dont appreciate service like that. Definitely will never buy again and would not recommend family and friend

March 22, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look