The orders take so long to be attended to and also delivered take so long to get to us. If an item is out of stock instead of telling the customer immediately it's us the customers to contact the comp... See more
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Welcome to Emirates Oud – where the magic of Arabian perfumes comes to life! Picture this: a collection of perfumes that's not just a blend of scents but a journey through the heart of Arabian allure. At Emirates Oud, we're all about making you feel something special. Our perfumes aren't just fragrances; they're stories waiting to unfold. Imagine the warmth of Arabian traditions meeting the cool breeze of modern vibes – that's what our scents are all about. It's like capturing a piece of time in a bottle. Whether you're on the hunt for a daily scent or something to mark those unforgettable moments, we've got you covered. Emirates Oud is all about helping you express your unique style. So, go ahead, dive into the world of our perfumes, and let them be an extension of your personality.
Contact info
Unit 20 Small Heath Trading Estate Armoury Road, B11 2RJ, Birmingham, United Kingdom
- info@emiratesoud.co.uk
- emiratesoud.co.uk
Replied to 25% of negative reviews
Typically replies within 2 weeks
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I received a perfect service
I received a perfect service, I loved my order, not to mention the fast delivery. Also,thank you for the added samples.I will definitely recommend Emirate Oud. I will be back again.
Great experience deliveres on time…
Great experience deliveres on time perfumes at a affordable price
Do not recommend ❌️
Unpleasant experience and would not recommend, ordered a fragrance well over a week ago and did not receive any further news besides the order confirmation. I had to contact them by email (website form does not work) and they responded fairly quickly stating that my fragrance is out of stock which shocked me as it did not show this anywhere. Only alright thing was the customer service and the provision of a full refund (deservedly) in appropriate time.
Purchased Nyla perfume
Purchased Nyla perfume, had seen it on other platforms but Emirates Oud were the best deal I had seen, quick delivery very happy with my purchase already have my eye on some other perfumes will be ordering soon.
Good prices, good products
Local shop to me, so I can pick up in person which saves on the delivery cost, which is a nice option. But anyway, prices are very reasonable compared to other online competitors. Having met the family who run this business, I liked their work ethic and morality.
Great company
Quick delivery time, excellent communication, great product. Thanks
New Customer - Delighted
Great selection and prices. Delivery updates a little slow but customer service quickly responded when emailed.
Will use again and highly recommend.
Disappointed
Placed an order, after 6 days I had to ask what is going on as there was no update and noone even send it yet. Then when I check on it instead of 3 perfumes I payed for I received only 2. Shame all of them suppose to be a gift! On top of that noone even informed me that one of the product will not arrive so I had to ask myself. Hopefully I will receive my refund.
One of the boxes been smashed as well.
Ordered many times top service…
Ordered many times top service brilliant scents
Excellent company
Excellent company, authentic products at competitive prices. Communication has always been good and delivery promt. No.1 choice for UAE fragrances.
Bad customer service
Bad customer service. Never ordering from them again. Ordered 4 perfumes. Received 2 of someone else’s order. Instead of fixing my order. They refused to post my order or give refund till they received there order first. No compensation for causing the problem in the first place.
Excellent value
Fantastic service and wonderful experience
The products were in good condition and the delivery was on point and tracking was also good
It's what you want from a company
Great site
Great site , cheap and no problems withmy order , more than happy to order from again
I’m regular client
I’m regular client, like prices , customer service, and of course perfume.
Absolutely trusted company, I recommend 100%
I’ve bought a few bottles of perfumes…
I’ve bought a few bottles of perfumes from Emirates Oud and will buy many more, the description of the fragrances, for me, are spot on as they should when you can’t smell before you buy and I’ve been very happy with each and every one of them, with the hologram on the box gives you piece of mind.
Best shop for Arabian perfume
The site was easy to navigate and I was pleasantly surprised how many fragrances there was on there. My only issue was with the delivery which took longer than expected. And I had to contact them to get an update on delivery date, hence the 4star. Will definitely be purchasing from them.
Very affordable fragrance's
Very affordable fragrance's, fast delivery and wide range selection. I like fruity and fresh, specific based notes and I can find that in this website 😌🩷
I haven't received my parcel yet
I haven't received my parcel yet, I ordered 11th of March today is 24 of march.i will never order again.i will tell everyone to not buy anything from you .I want refund.
CUSTOMER SERVICE IS SHOCKING!
CUSTOMER SERVICE IS SHOCKING!
if i could give no stars I would. I ordered something back in OCTOBER. It was delivered to somebody else’s house. I’ve been in contact with both Royal Mail and no one is communicating with me. I expect a full refund or the product to be re delivered and if not I will be seeking legal advice.
Great service and super fast shipping…
Great service and super fast shipping will be using EmiratesOud in the future for sure. Thanks
@corzlovescolognes
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