The orders take so long to be attended to and also delivered take so long to get to us. If an item is out of stock instead of telling the customer immediately it's us the customers to contact the comp... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Welcome to Emirates Oud – where the magic of Arabian perfumes comes to life! Picture this: a collection of perfumes that's not just a blend of scents but a journey through the heart of Arabian allure. At Emirates Oud, we're all about making you feel something special. Our perfumes aren't just fragrances; they're stories waiting to unfold. Imagine the warmth of Arabian traditions meeting the cool breeze of modern vibes – that's what our scents are all about. It's like capturing a piece of time in a bottle. Whether you're on the hunt for a daily scent or something to mark those unforgettable moments, we've got you covered. Emirates Oud is all about helping you express your unique style. So, go ahead, dive into the world of our perfumes, and let them be an extension of your personality.
Contact info
Unit 20 Small Heath Trading Estate Armoury Road, B11 2RJ, Birmingham, United Kingdom
- info@emiratesoud.co.uk
- emiratesoud.co.uk
Replied to 25% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding service at great prices
Outstanding service at great prices. Quick delivery as well
Incredible
This fragrance really surprised me the hawas london rasasi, at first it smelled like quite light with a punch of a secnt then dried down to a strong long lasting scent and literally lasts for so long, once spritz u can smell in your whole house or wherever else u spritz it, it's beautiful warm soft and strong it's a scent that won't go away and u won't have to reapply again and again one of my favourites now.
Good perfume
After several weeks I finally managed to resolve the issue: I received the perfume and I really liked it. However, I recommend being quicker in responding and handling customer service requests.
Great no problems.
The best in the perfume market
Their prices are very good. Good product and efficient delivery. Highly recommend.
Brilliant!
I read reviews and starting to get sceptical so I emailed and they replied instantly…. I received my aftershaves a day earlier than expected which is amazing.
Definitely order from here everyone!
My first order was Zenith Santal
My first order was Zenith Santal, one the best fragrances buys.
My 2nd order 33560 received on 19th Feb, Zenith Deep was excellent, fresh citrus and woody.
Zenith Tobacco although I like the fragrance, unfortunately has caused a skin rash, I am unable to wear it, I am unable to return as it is not faulty. Because of this I will give 3 stars review rather than 5.
Great selection ..competitive prices…
Great selection ..competitive prices .fast delivery .no problems at all
Very pleased with the service
Very pleased with the service. Great selection of perfumes. Dispatched quickly. Well definitely order from again.
Great service although some free…
Great service although some free samples would be a nice touch
Do yourself a favour and order elsewhere
For some reason my review has been removed.
Basically don't order from this company. They take your money. Don't deliver the goods and trying to get in touch with them is impossible. I did finally get my refund but how this company is still trading I will never know. They sell stock they don't yet have and are then always playing catch up. Order elsewhere!
Great place to buy your nice and long…
Great place to buy your nice and long lasting perfumes. Fast delivery and various payment options.
Great service and great products!
Great selection of perfumes and scents
Great selection of perfumes and scents, bought 6 different ones from them already. And going to get 3-4 more this month. Great place if you like to discover new scents and brands.
Emirates Oud
I've used this shop multiple times, never had a problem, delivery can be a slow at times and speedy at other times, items come well packed so no damage to item or box. I recommend them and will be using them again in the future
Absolutely amazing!
Great stock of all different brands and sought after scents. Top service and at affordable prices. Would definitely recommend Emirates Oud to anyone!
Wonderful Experience
Such a wonderful shopping experience. A vast variety of fragrance options and you can always count on finding the latest and popular product releases. Prompt delivery!
Rayhann Obsidian v Dior Parfum
Royal Mail has literally just delivered this, only ordered 3 days ago. Just tried it and it really is pretty close to my Dior Parfum which I absolutely love. Great price, packaging and delivery. Think this'll be my go to company from now on.....well done Emirates Oud! 😊
I recently ordered Thriller 3 and…
I recently ordered Thriller 3 and received it promptly, so I was initially very pleased with the service and delivery time.
Unfortunately, the sprayer on the bottle is not working properly. Instead of producing a fine mist spray, it releases a single stream of perfume, which makes it difficult to use as intended.
I reported the issue directly to Emirates Oud, and they asked me to provide a video showing the fault. I sent the requested video promptly, clearly demonstrating the issue. However, I have not yet received a response or update regarding a resolution.
I’m hoping this can be resolved soon, as I was really looking forward to using the fragrance properly.
Very disappointed
⭐ 1 Star – Very Disappointed
I had a terrible experience with Emirates Oud.
I ordered 3 Atheeri perfumes from them and paid a total of £74.97. Royal Mail delivered the parcel today, but when I opened the box, there was only ONE perfume inside instead of three.
I was charged for all 3 items, but only received one. This is completely unacceptable and very disappointing.
I expected better service and proper quality control. I am still waiting for this issue to be resolved. I hope they take responsibility and fix this immediately.
I would not recommend buying from them based on my experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








