Emirates Vacations Reviews 197

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Just wrapped up a great trip to Dubai. Flew with Emirates and the experience was excellent—as usual. Business class on the A380 is a treat. Stayed at Anantara The Palm, which was outstanding. Be... See more

Rated 5 out of 5 stars

I am one happy customer with the Emirates Vacation Package that I booked online. Overall satisfaction with the flight experience for first time flyer using Emirates Airlines and the arrangements made... See more

Rated 5 out of 5 stars

I had a lifelong dream of staying in an exotic local in an over the water villa. I also wanted to fly in style so I looked into an Emirates Vacation. The total experience was beyond my expectations. F... See more

Rated 4 out of 5 stars

Emirates Holidays is an easy way to book airline tickets, hotels, transfers even full board (all-inclusive) if desired. They stayed on top of things-even changing my transfer date for the driver to c... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

Built around a team of extremely passionate destination experts, Emirates Vacations is the tour operator of the internationally renowned Emirates airline. Specialising in Dubai, Indian Ocean, South East Asia and South Africa. We provide premium, tailor-made holidays to a wide range of amazing long haul destinations all wrapped up with flights on award-winning Emirates. Visit us on emiratesvacations.com, where you can find our very latest holiday offers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

197 reviews

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Rated 5 out of 5 stars

Emirates vacation package to Dubai…

I used Emirates vacation for my Dubai vacation and loved every minute of the trip. The package deal was reasonable, good flight, spacious aircrafts, and the airline food was decent- no complaints. My hotel, breakfast and airport transfer were all included and relieved a lot of stress. I love this airline.

December 9, 2021
Unprompted review
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Reply from Emirates Vacations

Dear MPettit,

We would like thank you for taking the time to leave us a glowing review!

We are happy you enjoyed your booking journey with us and we look forward to welcoming you back in the future.

Kind Regard,

Emirates Holidays

Rated 1 out of 5 stars

Their vacation plan was a total scam

Their vacation plan was a total scam. I needed a e-visa to go and they did not inform me of this until ten days before I was to leave. Then they would not give me the info I needed to complete the e-visa. I lost 5000 dollars on this scam. They will never answer their phone and if you want to talk to them, it has to be at 12 mid night

November 11, 2021
Unprompted review
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Reply from Emirates Vacations

Dear Cathy,

Thank you for your review.

Should you wish to share your experience with us directly, please feel free to email ekhcustomerrelations@emirates.com to allow us to investigate.

Kind regards,

Emirates Holidays

Rated 5 out of 5 stars

We are soooo glad we found Emirates…

We are soooo glad we found Emirates Vacations to book our honeymoon in October 2021 to the Seychelles. They made is so easy to travel with providing connecting flights, transportation, and hotel all in one click! Being from Chicago and North America, we use an online travel company to book our trips to the carribean, so I was thrilled to find Emirates Vacations to take us to countries that are half way around the world for us! It’s great not having to book connecting flights, hotels and transportation in another country separately and where you are unfamiliar!

The customer service is great, they keep in touch via email and they are available on the phone to customize your trips for you! They provide great updates leading up to the vacation itself! Emirates Vacations opened up an easy and stress free way to book vacations that are half way around the world for us! The travel portion is always a drag but flying business class made the travel portion a vacation in itself. I have never looked forward to the travel itself until we flew business with Emirates, the flight crew and plane itself was an amazing experience and so comfortable to travel! We look forward to using Emirates Vacations to book our Maldives, Bali, and other destinations that are so far away for us in the next few months and upcoming years. Now Emirates needs to make the South Pacific destinations easily accessible for us as well! That would be amazing! Thank you for making our honeymoon amazing and stress free!

November 1, 2021
Unprompted review
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Reply from Emirates Vacations

Dear Annette,

We would like thank you for taking the time to leave us a glowing review!

We are happy you enjoyed your booking journey with us and we look forward to welcoming you back in the future.

Kind Regard,

Emirates Holidays

Rated 5 out of 5 stars

Awesome Vacation in Dubai in October 2021

I recently returned from a wonderful and relaxing vacation in Dubai all booked by Emirates Vacations. The Emirates representative listened carefully to my specific requirements and provided me with great package options that were on point and within my budget.

Overall everything went smoothly and was meticulously arranged from the flight, airport/hotel car service, to the hotel. The hotel was beautiful with lots of amenities, it was a fairly new property, and had great COVID-19 safety procedures allowing guests to feel comfortable. Loved my very spacious room with a balcony and a view.

I’d definitely use and recommend Emirates Vacations for future travel to Dubai and other locations.

October 31, 2021
Unprompted review
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Reply from Emirates Vacations

Dear Michelle,

We would like thank you for taking the time to leave us a glowing review!

We are happy you enjoyed your booking journey with us and we look forward to welcoming you back in the future.

Kind Regard,

Emirates Holidays

Rated 5 out of 5 stars

We recently returned from a trip to Dubai Expo 2020

We recently returned from a trip to Dubai to participate in the Expo 2020. Every arrangement prepared by Emirates Vacations went off without a hitch. The flight, transfers and accommodations were all superb, and all parties understood what was included. Even better, the price for the trip was far lower than I expected before we booked. Our experience with Emirates has opened up an entire region of the world for further explorations. We are already talking about our next trip.

October 26, 2021
Unprompted review
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Reply from Emirates Vacations

Dear Blate,

We would like thank you for taking the time to leave us a glowing review!

We look forward to welcoming you back in the future.

Kind Regard,

Emirates Holidays

Rated 5 out of 5 stars

My recent trip to Dubai was wonderful

My recent trip to Dubai was wonderful. I booked my vacation through Emirates Vacations and was extremely happy with their partnership. Everything that was represented in my vacation package was exactly how it was represented to me. If you’re e going to Dubai, I highly recommend Emirates Vacations, I know I could not of gotten a better deal if I book it myself or via a mother 3rd party travel agent. I highly recommend Emirates Vacations.

September 30, 2021
Unprompted review
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Reply from Emirates Vacations

Dear Neal,

Thank you so much for taking the time to leave such a glowing review!

We hope to see you again soon!

Allan,
Emirates Holidays

Rated 5 out of 5 stars

Dream Anniversary Holiday in the Maldives

We had a lovely vacation celebrating our wedding anniversary in the Maldives. One always hopes a vacation lives up to expectations and we were pleasantly surprised. We had a lovely Emirates Vacation with a package that was great for us in terms of budget and five star quality. We are looking forward to our next holiday!

September 15, 2021
Unprompted review
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Reply from Emirates Vacations

Dear Charice,

Thank you so much for taking the time to leave such a glowing review!

We hope to see you again soon!

Allan,
Emirates Holidays

Rated 5 out of 5 stars

My recent trip to Dubai was amazing

My recent trip to Dubai was amazing. The Emirates Vacation package was economical and super convenient. The attention to detail was exceptional right from my transfers to and from the airport. On my transfer to the airport I really loved that the driver enquired if I had all my necessary travel documents prior to commencing the drive. Cheers!!

August 12, 2021
Unprompted review
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Reply from Emirates Vacations

Dear Michael,

Thank you so much for taking the time to leave such a glowing review!

We hope to see you again soon!

Allan,
Emirates Holidays

Rated 5 out of 5 stars

Luxurious vacation at a great value

Thanks to our agent Bessam, we had the most amazing vacation! Every conversation we had with him seemed as if we were speaking with a good friend. He was able to find exactly what our family needed: luxurious vacation at a great value. We never thought we would be able to afford a trip to Dubai, but thanks to Emirates Vacations and Bessam, we did. It was AWESOME!!!

August 1, 2021
Unprompted review
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Reply from Emirates Vacations

Dear Yelena,

Firstly, we would like thank you for taking the time to leave us a glowing review!

We are delighted that you enjoyed the service with Bessam, We will ensure your comments are shared with their Management Team.

We look forward to welcoming you back in the future.

Kind Regard,

Rebecca,
Emirates Holidays

Rated 5 out of 5 stars

I had an amazing vacation

I had an amazing vacation. Your availability while I was away was superb. The inflight service, the hotels and excursions services were phenomenal. One the best experience and vacation. Mike from Arabian Adventure was great! I will definitely use Emirates vacation again and also recommend to family and friends. Great airline with excellent customer service

July 30, 2021
Unprompted review
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Reply from Emirates Vacations

Dear Jackie,

Firstly, we would like thank you for taking the time to leave us a glowing review!

We are delighted that you enjoyed the service with Mike from Arabian Adventures. We will ensure your comments are shared with their Management Team.

We look forward to welcoming you back in the future.

Kind Regard,

Rebecca,
Emirates Holidays

Rated 4 out of 5 stars

I loved the all inclusive flight and…

I loved the all inclusive flight and hotel. It was great. The only thing I did not like is the fact later on we decided to upgrade to business class and could not

July 3, 2021
Unprompted review
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Reply from Emirates Vacations

Dear Angela,

Firstly, we would like thank you for taking the time to leave us positive feedback.

We are sorry to note we was unable to upgrade to business class.

However, we are delighted that you have enjoyed our services and we look forward to welcoming you back in the future.

Kindest Regards,

Allan,
Emirates Vacations

Rated 5 out of 5 stars

This was my first experience with…

This was my first experience with Emirates Vacations and I must say that I was very impressed. The staff was very professional, helpful, and very friendly. Special thanks to Akbar and Ruth. They went above and beyond to make my booking to Dubai a smooth and stress-free process.

I highly recommend Emirates Vacations and I will not hesitate to book trips with them again.

Thank you Emirates Vacations!!

June 15, 2021
Unprompted review
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Reply from Emirates Vacations

Dear Sheron,

Firstly, we would like thank you for taking the time to leave us a glowing review!

We are delighted that you enjoyed the service with Akbar and Ruth. We will ensure your comments are shared with their Management Team.

We look forward to welcoming you back in the future.

Kind Regard,

Allan,
Emirates Holidays

Rated 5 out of 5 stars

Everything was perfect and amazing.

June 3, 2021
Unprompted review
Emirates Vacations logo

Reply from Emirates Vacations

Dear Antonio,

Firstly, we would like thank you for taking the time to leave us positive feedback.

We are delighted that you have enjoyed our service and look forward to welcoming you back in the future.

Kind Regards,

Rebecca,
Emirates Holidays

Rated 4 out of 5 stars

Second Time’s a Charm.

Our second experience with Emirates Vacations was great. The first was last year when our vacation was canceled in March due to Covid. Being that this was a graduation gift for our son we had to reschedule. It was a hassle getting our money back but, we finally did after a couple of months. I then rescheduled in august for this May. They were very helpful with changing my flight once my original direct flight was canceled. I called because I was put on a connecting flight and they changed it immediately with no extra charge since my flight was canceled.

June 2, 2021
Unprompted review
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Reply from Emirates Vacations

Dear S.Smith,

Firstly, we would like thank you for taking the time to leave us positive feedback.

We are delighted that you have enjoyed our services and we look forward to welcoming you back in the future.

Kind Regard,

Allan,
Emirates Vacations

Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with Emirates Vacations! My vacation package was priced fairly. The experience from booking to departure home was amazing. I can't wait to book my next vacation via Emirates.

May 24, 2021
Unprompted review
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Reply from Emirates Vacations

Dear Tanyell,

Firstly, we would like thank you for taking the time to leave us positive feedback.

We are delighted that you have enjoyed our service and look forward to welcoming you back in the future.

Kind Regard,

Allan,
Emirates Holidays

Rated 5 out of 5 stars

Great Experience

Excellent customer service from the start and great prices. All the process was very smooth and clear. Had a last minute flight schedule change and the agency was able to reschedule my flights so I can be home on the date I was supposed to. They even contacted me several times to the island where I was staying. The only thing I wish they had is a chat option (either online chat or whatsapp number) . Sometimes internet signal, specially on remote places, is only good for texting but not calling. Next vacation for sure will check on Emirates Vacations before checking any other website or agency.

May 13, 2021
Unprompted review
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Reply from Emirates Vacations

Dear Jose,

Thank you so much for taking the time to leave such glowing review and we are delighted that you enjoyed your time with Emirates Holidays.

Thank you for your feedback in regards to the Online Chat/WhatsApp number, I will surely pass this information over to our Management Team to review internally.

We will be sharing your feedback with our Emirates Staff and we hope to see you again soon!

Allan,
Emirates Holidays

Rated 5 out of 5 stars

Wonderful Experience with Emirates Vacation

Booked our trip to Dubai with Emirates Vacation for the first time and could not be happier. Customer Service was excellent. The representative met us at the airport and guided to the meeting point where beautiful SUV Limos were waiting for us. Very happy with the service and smooth communication throughput the whole booking process. Will book for sure again and will recommend to our friends and family.
Thank you Emirates Vacation for making our vacation unforgettable!

April 10, 2021
Unprompted review
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Reply from Emirates Vacations

Dear Barbara,

Thank you so much for taking the time to leave such glowing review and we are delighted that you enjoyed your time with Emirates Holidays.

We will be sharing your feedback with our Emirates Staff and we hope to see you again soon!

Allan,
Emirates Holidays

Rated 5 out of 5 stars

Comprehensive package with excellent…

Comprehensive package with excellent customer service.would recommend.

April 9, 2021
Unprompted review
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Reply from Emirates Vacations

Dear Gkevinr,

Thank you so much for taking the time to leave such great feedback and we are delighted that you enjoyed your time with Emirates Holidays.

We will be sharing your feedback with our Emirates Staff and we hope to see you again soon!

Allan,
Emirates Holidays

Rated 5 out of 5 stars

Outstanding customer service and…

Outstanding customer service and wonderful all inclusive resort option.

March 25, 2021
Unprompted review
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Reply from Emirates Vacations

Dear Gladys,

Thank you so much for taking the time to leave such great feedback and we are delighted that you enjoyed your time with Emirates Holidays.

We will be sharing your feedback with our Emirates Staff and we hope to see you again soon!

Allan,
Emirates Holidays

Rated 4 out of 5 stars

Really good experiance

March 23, 2021
Unprompted review
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Reply from Emirates Vacations

Dear Freya,

Firstly, we would like thank you for taking the time to leave us positive feedback.

We are delighted that you have enjoyed our service and look forward to welcoming you back in the future.

Kind Regard,

Allan,
Emirates Holidays

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