Emlid Reviews 96

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

2nr Reach RS3's (Base + Rover) delivered in 3 days, Emlid flow + 360 installed, quick Coordinate system adjustments from tech support and its been non-stop since. Awesome gear backed with awesome sta... See more

Rated 5 out of 5 stars

The Emlid products have been continually developing and improving over the years. I have been using Emlid equipment for almost 10 years and now I use the RS2 line every day. I am very happy with the... See more

Company replied

Rated 5 out of 5 stars

Emlid hardware and software fit our science needs perfectly at a price our project budgets can afford. And, support is wonderful. When I struggle, I want the Emlid Community forum to be aware so I po... See more

Rated 4 out of 5 stars

I bought 2 set of M2 ( including Hex ant., Lora, cable) at first all hardware works fine I've been using it coupled of days on the fifth day of using , one of the M2( rover) has encounter power issu... See more

Company details

  1. Land Surveyor
  2. Civil Engineer
  3. Electronics Manufacturer
  4. GPS Supplier
  5. Surveyor

Written by the company

We enhance RTK GNSS and rely on land surveyors’ experiences to engineer modern geomatics tools.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

96 reviews

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Rated 5 out of 5 stars

Affordable surveying solutions with great features and excellent support 🙌

The hardware and software is very good, flexible and you get a very affordbale surveying solution. Excellent customer support combined with the community forum means you are never stuck with a problem, there is always help available.
If you're using drones for surveying, you can't go wrong with integrating Emlid hardware and software into your workflow. 🙌

June 4, 2024
Unprompted review
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Reply from Emlid

Thank you for your feedback, Jason, so nice to hear that!

Rated 5 out of 5 stars

Great product

Great product, great service and great support team. The best i ever seen

June 3, 2024
Unprompted review
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Reply from Emlid

Thanks a lot, Hébert, your kind words inspire us to do better every day!

Rated 5 out of 5 stars

A nice product

Good product, awesome support!

May 22, 2024
Unprompted review
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Reply from Emlid

Thank you, Patrick! It’s always great to read such positive feedback. Creating a good product is not just a goal for Emlid—it’s our starting point. Hearing this from you shows that our team's dedication and support are paying off. Thank you so much!

Rated 1 out of 5 stars

Accuracy error with permanent base…

2 months ago i installed permanent base station with RS2. last 3 weeks i am noticing with NTRIP connection after 39 KM i am not getting the accuracy in fixed solution,

i mean when the solution simultaneously going to flot and fix after some time when i re-check in fixed solution stackout previous points are not in exact coordinates around 12to13 cm some times it will goes 43cm

May 15, 2024
Unprompted review
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Reply from Emlid

Hi Saiteja, I'm Jorge, from Emlid. Thank you for your review.

I'm sorry to know things aren't working as expected. I can understand such discrepancies from previous measurements can be frustrating. As you know, several variables are at play in the field influencing accuracy. Not all are directly related to the equipment itself.

Further investigation and context are needed to understand the reason for the results you are experiencing. Since you are currently in contact with our support team, let's trust their expertise to determine the underlying cause of this situation and give you feedback on how to proceed.

Our Community Forum and Emlid Official User Group are also excellent sources of support, not only from Emlid but also from other users in the community. I hope to see you there. You're welcome!

Rated 5 out of 5 stars

N#1 Emlid !

Thanks to the Emlid products, I performed much research that would otherwise have been impossible due to operational costs. Accurate and affordable products used in most fields of geoscience are something really new on the market but the most noticeable aspect is also their rigour and reliability provided to the users thanks to the support team.
My Experience with Emlid started in 2019, and up to date, their help and support have guaranteed the progress of my research project.
If you are new to the world of positioning systems and want to invest your money correctly, start from Emlid!

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Emlid is a rare company

Emlid is a rare company in the world of technology that forms lasting relationships with its customers in efforts to feed their innovation. I’ve been a customer since 2018 and their consistent progress is a testament to their devotion to excellence of product and customer support.

August 16, 2023
Unprompted review
Rated 2 out of 5 stars

There should have UTM data input option…

There should have UTM data input option in base setting, like other brands. It is important to have the common facilities on the software.

Some GSM network isnt working as it should be

March 2, 2024
Unprompted review
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Reply from Emlid

Hi Geosense! We do support UTM data input. Thank you for reaching out in our Community Forum and allowing us to clarify that. It's one of the best ways to get support from Emlid and useful insights from the community.

Concerning the GSM network issue, our receivers work well with several SIM cards. Certain card types may require specific configurations. We hope our tips on that were also helpful to let you get the most of your Reach. Feel free to reach us again in any of our support channels.

Jorge, Emlid

Rated 5 out of 5 stars

Hello friends!!

Hello friends!!! My name is Richard. I'm here in the State of Amapá - Amazon - Brazil. I want to share my experience with Emlid.
I am a Geoprocessing Technologist and we need equipment that is connected to each other, working together. Regarding this, I found the Emlid Reach RS2 Receivers to be a great workflow in connection with my Autel Robotics Evo 2 Pro RTK V3 Drones. Where I can work in perfect harmony. However, we have something peculiar here in my region. We are separated from the rest of Brazil due to the immensity of the Amazon River and the large number of areas flooded by the tributaries of the Amazon River. For this reason we have our own Datum here.
In the last few days I contacted Emlid support to create a hgeoHNOR - Santana geotiff model. That would make our lives easier around here. As always, I was well received and the response was positive for our order, which was made with excellent performance information about the Emlid Flow 360 workflow. Which showed excellent accuracies in the construction of the hgeoHNOR Model - Imbituba, which is the Datum of the rest of Brazil.
It's great to know that we can count on dedicated professionals who are always willing to help. That's why I want to share my experience with this Company. Made by professionals who respect their customers.
Muito obrigado.

February 19, 2024
Unprompted review
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Reply from Emlid

Hi Richard! Jorge from Emlid here. It's great to read your words about us and your experience. Thank you for that. We work hard to put you guys at the top of our priorities, and it always makes our day to have users give this kind of feedback, and show it pays out to walk that extra mile.

We hope that your initiative can help not only your work but also other Emlid users in your area. This is how we evolve together.

Muito obrigado pelas palavras, e pela iniciativa!

Rated 1 out of 5 stars

Reach RS3

Located in Australia. Purchased reach rs3. Straight out of box issues with internal modem not working correctly. Tried to get support, no contact phone numbers only email contact. Very minimal support, kept requesting us to try something, run a report and send it to them. Then once complete wait for response 2-3 days, then try something else run report. We discovered a work around using external modem. We wasted 30-40 man-hours trying to resolve issue.

In summary 1 month later, still not resolved, still internal modem doesn't work.

Unit when booting up takes 3-5mins to get fix and recieve corrections.

Unit is getting used on a 3 month data collection project. Worker refuses to use tilt compensator as its too slow and takes too long to get fix/ activate tilt. Compensator. Worker stating it takes maybe 30s-1min, between point collect to activate get fix/tilt at the next point.

Also noticed a number of points collected state the unit is in fix, but obvious from elevation that it's not in fix, with measurements 20m higher than they should be. Now we have to go recollect these points in a town 45mins away, therefore creating more rework at our expense.

In summary the apparent savings in purchase price for this unit, compared to a reputable brand are quickly eaten up with features that do not work properly increasing required manhours to complete tasks.

February 8, 2024
Unprompted review
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Reply from Emlid

Hi Rick,

This is Jorge from Emlid. Let me say I totally understand the urgency to resolve the issue and the impact the situation had on your current work.

But sometimes a quick answer may not be feasible, as further investigation is required to fully understand what is going on. That is why support suggests some actions or requests system reports to dig further into the problem.

It appears that the primary issue you're facing is related to the internet connection provided by the device modem. This is likely affecting the fix solution and, consequently, tilt compensation.

I reviewed your contacts with our support team, and it seems your unit has just arrived at our dealer for testing. Rest assured, further feedback will be provided from this point onwards. Please stay in touch.

Should you encounter any additional issues or have further questions, please don't hesitate to reach out. And thank you for your review.

Rated 1 out of 5 stars

Useless app

Useless app, sorry but what you can do with this app?

January 14, 2024
Unprompted review
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Reply from Emlid

Hi Sorin! We are sorry to hear that you had a bad experience with our app. Can you elaborate on what exactly went wrong? Is there a specific feature missing? Or did you have general issues with the app?

Rated 5 out of 5 stars

Emlid’s quality/price is unbeatable.

I’ve worked with the RS2, RS2+, and RX to complete land surveying projects in southern Louisiana. It’s impossible to find the build and performance quality at such an affordable price point.

January 13, 2024
Unprompted review
Emlid logo

Reply from Emlid

Thank you for your kind words and for choosing Emlid, Jared! We're thrilled that our gear helps you get the job done. Cheers!

Rated 5 out of 5 stars

Emlid Hardware and Software Just Keeps Getting Better

Emlid hardware and software fit our science needs perfectly at a price our project budgets can afford. And, support is wonderful. When I struggle, I want the Emlid Community forum to be aware so I post their first and the Emlid Support team are watching and respond immediately. The three way connection with Community and Support is amazing. The whole Emlid team keep iterating and evolving and the products and ecosystem just keep getting better and better. Thank you. Joe from Denver, Colorado

October 29, 2023
Unprompted review
Rated 1 out of 5 stars

Wrong Coordinates ,especially wrong heights with Emlid RX

I am a surveying Ingenieur for about 50 years in Germany with an own engineering office. The last 25 years, I worked with Leica Gps. If this shows a fixed condition, it was perfectly right. Since 2 Years I work at first with Emlid RS2, with which I had no problems, and finally till now with the RX-Rover. Every 2nd Project, I have now Problems. The RX shows the green Light - the Data shows a FIX, but the Coordinates are wrong, sometimes about 5m in the height. My Dealer knows other Customers with the same problem! Emlid ist not willing to solve this big problem -why? They got the data to fix the problem, but they argue and argue a lot, saying it's the customers error. They say, that it's right to show a fix for one more minute after fix-conditions has gone...- although it could be meanwhile in single condition ! Please, please think about that and correct your opinion!! I like to work with the RX, but in the moment you can't trust the results. Please fix ist. If there's no fix condition , change it immediately not showing the green light! A green light as a traffic light means go! and not perhaps stay or don't go. Green is green and not maybe yellow , maybe red!! The customer MUST trust the green light. IF you go on like that -as you write- nobody will trust you anymore. That would be really a pity.

Answer to Your statement from 20-10.23:
We never had direct contact, only through my dealer messprofiservice Germany, who sent you all the data necessary to comprehend the problems. They sent You some examples with the wrong data ,all attributed as "FIX". For example : in the middle of a Roadend (turnabout) , it was 5m different in the Heights from the the roadsides (only 3m distance), and all had a fix condition! The real local difference is about 4cm !

My dealer has contact with you at the Intergeo Berlin some days before to discuss this matter.

September 1, 2023
Unprompted review
Emlid logo

Reply from Emlid

Hi there!
We're sorry to hear you had a frustrating experience with our products. Our devices are designed to provide centimeter-level accuracy, and what you're experiencing is not expected behavior for Reach RX. We definitely want to investigate it further.
Unfortunately, we could not identify any previous messages from you in our support inbox. We have requested more details from you via Trustpilot. Please provide your email address so that we can find your case, double-check all the data, and conduct a thorough investigation of the issue.

Rated 5 out of 5 stars

Excellent company

The equipment, the people are all top of the line. They're up there with the BIG DOGS, but not priced like it. I would DEFINITELY recommend their products and people. Their tech support goes beyond the call to make sure their customers get all the help they need!

October 5, 2023
Unprompted review

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