The mattress itself is great. The service online ordering, simple and straight forward. The delivery of the product, wow. I was made to feel like a problem because I purchased the collection of my pre... See more
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First of all, the mattress is really comfy and if it lasts as long as it says it should then it'll be good value. There is one annoying design flaw I think. The corners! When the mattress has nothin... See more
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After some consultation with the Emma Team I decided to buy the Adapt Cooling Pillow as i was informed it was firm and it was cooling.. The pillow itself is fine but after coming down from three pi... See more
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The Emma Comfort Cooling Pillows are very good if a little pricey. Very comfortable and well made. I also have the hybrid matress that is very good. The site was easy to navigate with good custome... See more
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Company details
About Emma Sleep UK
Written by the company
Check Out Our Sales Frequently ASked Questions Contact us Order status
Emma – The Sleep Company – the UK's most trusted mattress-in-a-box brand, is dedicated to enhancing your life through the power of a great night's sleep. With their unrivaled sleep expertise, Emma is on a mission to awaken the very best in consumers, helping them embrace each day with renewed energy and vitality.
They go beyond offering an award-winning product portfolio including mattresses, beds, pillows and accessories – they deliver an exceptional sleep experience crafted with precision and care.
Harnessing their sleep expertise, Emma has revolutionized the way we approach sleep. Using the finest quality materials, advanced technology and an in-house team of sleep experts to understand sleep needs and pain points like nobody else, Emma creates excellent products that are suitable for everyone and every sleeping position imaginable.
They go beyond offering an award-winning product portfolio including mattresses, beds, pillows and accessories – they deliver an exceptional sleep experience crafted with precision and care.
Harnessing their sleep expertise, Emma has revolutionized the way we approach sleep. Using the finest quality materials, advanced technology and an in-house team of sleep experts to understand sleep needs and pain points like nobody else, Emma creates excellent products that are suitable for everyone and every sleeping position imaginable.
Emma - The Sleep Company: UK's Most Trusted Mattress In a Box Brand
Written by the company
- 200-Night Trial
- Test the 'Emma Mattress' risk-free at home for 200 nights with no hidden charges to ensure the right fit for you.
- Free Delivery & Returns
- 'Emma Mattress' provides fast, free delivery and hassle-free returns if it's not the right fit for you.
- 10 Year Guarantee
- 'Emma Mattress' provides a warranty for structural issues, guaranteeing a replacement if durability or stability problems arise.
Contact info
United Kingdom
- https://www.emma-sleep.co.uk/
- emma-sleep.co.uk
3.2
Average
53K reviews
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Great mattress, speedy delivery.
I opted to go for a refurbished mattress, and was apprehensive as to the quality. I cannot with hand on heart say that I could tell that the mattress was refurbished. Im so glad I went for it, a great buy.
June 26, 2026
Reply from Emma Sleep UK
Hi, David,
Thank you so much for sharing your wonderful feedback through the review.
Taking the time to share your experience is highly appreciated, and it is wonderful to hear that you enjoyed a speedy delivery. Hearing that you are so glad you chose a refurbished mattress brings great joy. It is truly amazing to know that the quality is so excellent that it feels completely indistinguishable from a brand-new one, making it a great buy for you.
If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.
Wishing you many more comfortable, restful nights and wonderful sleep ahead.
Warm regards,
Bryle From Emma
Double Mattress
Very easy transaction and quick delivery. Slept really well on it my first 2 nights too 😀. Very pleased.
June 27, 2026
Reply from Emma Sleep UK
Hi,
Thank you so much for sharing your wonderful feedback through the review.
Taking the time to share your experience is highly appreciated, and it is wonderful to hear that the transaction was very easy and that the delivery was quick. Hearing that you slept really well on your new double mattress for your first two nights brings great joy.
It is truly amazing to know that you are very pleased with your choice. If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.
Wishing you many more comfortable, restful nights and wonderful sleep ahead.
Warm regards,
Bryle From Emma
Absolutely fabulous! Sooo comfortable!
Absolutely fabulous! From delivery - the guys were really helpful and took my very heavy old mattress away- they set up my new one gave me advice and even on one of the hottest nights of the year during this heatwave- I slept so well! The mattress is incredibly comfortable and I couldn’t believe how uncomfortable my old one was until my new one arrived!
June 25, 2026
Reply from Emma Sleep UK
Hi, Jilly,
Thank you so much for sharing your wonderful feedback through the review.
Taking the time to share your experience is highly appreciated, and it is wonderful to hear that the delivery team was so helpful with removing your heavy old mattress and setting up your new one. Hearing that you are sleeping so well and finding the new mattress incredibly comfortable, even during the hottest nights of the year in this heatwave, brings great joy.
It is amazing how much of a difference a good bed can make once it finally arrives. If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.
Wishing you many more comfortable, restful nights and wonderful sleep ahead.
Warm regards,
Bryle From Emma
Customer Service A Disgrace
Having. Being interested in one of their mattress I emailed Emma 4 times for advice , not once did I receive a reply . Customer service and utter disgrace
April 9, 2026
Unprompted review
Reply from Emma Sleep UK
Hi, John,
Thank you very much for sharing this feedback through the review.
Your interest in the mattresses is highly valued, and the time taken to reach out for advice is truly appreciated. We want to say sorry for the lack of response to the previous emails. There has been a high volume of queries lately, which has temporarily delayed the usual standard of service. Your patience and understanding during this busy period are genuinely appreciated.
To ensure all questions are answered and the necessary support is provided right away, please connect directly through the live communication channels. The team can be reached by phone at +44 333 038 3305 during operating hours, which are Monday to Friday from 9 AM to 6 PM. Alternatively, a direct message can be sent at any time through the web chat feature on the official website.
Ensuring a seamless and positive experience is always the top priority, and the opportunity to provide the proper guidance needed for your mattress selection is eagerly awaited.
Wishing you a wonderful day ahead.
Warm regards,
Bryle From Emma
Avoid.
absolutely awful company i would avoid at all costs… only semi decent thing is their customer service.
ordered a mattress that i never even received because of how long everything was taking. i also paid for a mattress removal but upon receiving my refund confirmation email they infact haven’t refunded me for the mattress removal which i NEVER had because i didn’t get the new mattress.
AVOID AVOID AVOID!
the couriers they use are a bunch of crap as well they have terrible customer service
June 26, 2026
Unprompted review
Reply from Emma Sleep UK
Hi, Gracie,
Thank you for sharing your feedback regarding your recent experience through the review.
Taking the time to bring this to light is truly appreciated, as it highlights areas where service can be enhanced. We want to say sorry for the oversight regarding the total refund amount received. Understandably, a complete reimbursement is expected, covering both the main order and the additional service fees for the old mattress removal or comfort delivery, especially since no delivery or collection ever took place.
To provide complete transparency on how the system processes these requests, an automatic refund is triggered only for the physical products when an order cancellation goes through. The system does not have a direct option to automatically include specialized service fees, such as the old mattress removal or comfort delivery, during that initial step. Instead, a separate manual request must be submitted to process the remaining balance back to the original payment method.
Please rest assured that a manual request has already been initiated to look into this for you and ensure the remaining funds are processed completely. More information has been requested to finalize this matter quickly. Kindly fill out those specific details at your earliest convenience so further assistance can be provided right away, directly through that thread.
Ensuring a fair and seamless resolution is the top priority, and your patience throughout this process is highly valued.
Wishing you a wonderful and pleasant week ahead.
Warm regards,
Bryle From Emma
Reply from Emma Sleep UK
Hi, Leon,
Thank you so much for taking the time to share your wonderful feedback with us.
We really appreciate your kind words about your experience. It brings a huge smile to our faces to read your review, where you shared that you received a quick delivery and a sound product. Hearing that everything arrived fast and that you are happy with the quality of your item means everything to us. Your satisfaction is our top priority, and feedback like yours truly inspires our whole team to keep doing our best every single day.
We want to make sure you continue to love your sleep setup for a very long time. If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.
Thank you once again for choosing Emma and for being such a wonderful part of our family! We hope your new items bring you absolute comfort, wonderful rest, and sweet dreams for many years to come.
Have a truly bright, beautiful, and lovely day ahead.
Warm regards,
Bryle From Emma
Reply from Emma Sleep UK
Hi, Sandra,
Thank you so much for taking the time to share your wonderful feedback with us.
We really appreciate your kind words about your experience. It brings a huge smile to our faces to read your review, where you shared that this is the best mattress you have ever bought and that you highly recommend it. Hearing that you are so happy with your purchase and that it has given you such a great experience means everything to us. Your satisfaction is our top priority, and feedback like yours truly inspires our whole team to keep doing our best every single day.
We want to make sure you continue to love your sleep setup for a very long time. If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.
Thank you once again for choosing Emma and for being such a wonderful part of our family. We hope your new mattress brings you absolute comfort, wonderful rest, and sweet dreams for many years to come.
Have a truly bright, beautiful, and lovely day ahead.
Warm regards,
Bryle From Emma
No notification for the updated delivery time
I didn't got any notification for the delivery update and suddenly put the goods in front of my house without any notification. I just found it next to my door when i come back. After further check, I found an email from UPS has been sent to me but it's in the Junk mailbox. I think better to use SMS to notify as well.
June 15, 2026
Unprompted review
Reply from Emma Sleep UK
Hello, Ming,
Thank you very much for sharing this feedback, and your time taken to write a review is truly valued.
The perspective shared regarding the communication about your delivery arrival time is fully understood. It is completely reasonable to expect a clear alert before items arrive so that arrangements can be made to receive them safely. Finding a parcel left by the doorway without a direct warning can certainly be a surprise when returning home.
We want to say sorry for the convenience missed due to the update message landing straight in the junk mailbox. Regarding the delivery, it is helpful to clarify that there is no direct control over the specific routes, drop-off methods, or daily schedules used by the partner courier systems, which can sometimes lead to unexpected timing or drops. For instance, when a partner courier updates an estimated arrival time on their own platform, the automated notice might bypass a standard inbox and go to a spam folder, leaving a householder unaware until the goods are already on the property.
Your excellent suggestion to utilize SMS text alerts alongside standard emails is a wonderful idea to ensure messages are seen immediately. We will take it as feedback to help improve future logistics coordination. Your positive initiative to look for the missing message and offer a constructive solution is highly appreciated.
The goal is always to keep your sleep journey smooth from the moment of order to the final setup. If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.
Wishing you a bright, peaceful, and wonderful rest of your day ahead.
Warm regards,
Bryle From Emma
Promotion Acknowledged as Unclear, Still Not Honoured
★★☆☆☆
I purchased an Emma Original Pro Mattress on 5 June 2026 using a Blue Light Card discount code after seeing a promotion advertising a discount together with a "free accessories bundle worth up to £136".
The accessories bundle formed part of my decision to choose the Pro mattress. Had the offer been presented as a discount-only promotion, I would not have selected this mattress.
When the mattress arrived, no accessories were included. After contacting Emma, I was told that the Blue Light Card discount code could not be combined with other promotions. However, I could find no mention of this restriction in the terms available to me at the time of purchase.
Over several emails, I repeatedly asked Emma to identify where customers were informed that using the Blue Light Card discount code would exclude eligibility for the advertised accessories bundle. Despite multiple responses, Emma was unable to provide the specific promotional material or term that clearly communicated this exclusion before purchase.
Emma ultimately acknowledged that "the promotion was not presented as clearly as it should have been" and that the removal of the bundle was a "disappointing surprise". Despite this acknowledgement, they refused to provide the advertised accessories bundle or any equivalent goodwill resolution.
The only practical resolution for me now is to return the mattress under the 200-night trial period. Collection will be arranged at Emma's expense and, once the mattress has been collected and returned, a full refund will be processed.
Customer service was slow to respond initially but staff remained polite throughout the correspondence and provided clear information regarding the return process when asked.
My disappointment is not with the mattress itself, but with the way the promotion was presented and Emma's refusal to honour the offer after acknowledging that it was not communicated clearly. Had the offer been presented accurately from the outset, I would have made a different purchasing decision.
June 5, 2026
Unprompted review
Reply from Emma Sleep UK
<h3>We’re still here to help! 🛌💬</h3>
<br>
<br>
Hi Rebecca Bullen-Cutting ,
<br>
<br>
Just a quick reminder that we’re still waiting to hear back from you regarding your recent query. We want to make sure we address all your concerns and help you get the best sleep possible!
<br>
<br>
If we don’t receive a response from you within the next few days, we’ll assume your issue has been resolved and will close the case after a total of 7 days from our first contact. But no worries, if you still need assistance after that, you can always reach out to us again!
<br>
<br>
Please let us know how we can help by replying to this email. Your satisfaction is our top priority!
<br>
<br>
Sweet dreams,
<br>
The Emma Sleep Team
Excellent quality and delivery perfect.
June 18, 2026
Unprompted review
Reply from Emma Sleep UK
Hi, Steve,
Thank you so much for taking the time to share your wonderful feedback with us.
We really appreciate your kind words about your experience. It brings a huge smile to our faces to read your review, where you highlighted that the quality of your product is excellent, and the delivery was absolutely perfect. Knowing that we could provide you with a smooth delivery process and a high-quality item means everything to us. Your satisfaction is our top priority, and feedback like yours truly inspires our whole team to keep doing our best every single day.
We want to make sure you continue to love your sleep setup for a very long time. If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.
Thank you once again for choosing Emma and for being such a wonderful part of our family! We hope your new items bring you absolute comfort, wonderful rest, and sweet dreams for many years to come.
Have a truly bright, beautiful, and lovely day ahead.
Warm regards,
Bryle From Emma
Great mattress and the best customer service I have ever had
Great mattress and the best customer service I have experienced in my life! It was a great experience buying and sleeping on my 2 Emma mattresses.
June 1, 2026
Unprompted review
Reply from Emma Sleep UK
Hi, Richard,
Thank you so much for taking the time to share your wonderful feedback with us.
We really appreciate your kind words about your experience. It brings a huge smile to our faces to read your review, where you mentioned that you had the best customer service in your life and that you are enjoying sleeping on your Emma mattresses. Knowing that we could provide you with an amazing buying experience and a great night's sleep means everything to us. Your satisfaction is our top priority, and feedback like yours truly inspires our whole team to keep doing our best every single day.
We want to make sure you continue to love your sleep setup for a very long time. If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re always right here and more than happy to help you out with anything you need.
Thank you once again for choosing us and for being such a wonderful part of our family. We hope your mattresses bring you comfort, rest, and sweet dreams for many years to come.
Have a truly bright, beautiful, and lovely day ahead.
Warm regards,
Bryle From Emma
Great Delivery Service
Delivery service was great especially for getting our old mattress recycled, our Emma mattress is incredibly comfortable too!
June 22, 2026
Reply from Emma Sleep UK
Hi, Ali,
Thank you so much for sharing your wonderful review of your recent experience.
It is truly a pleasure to read about your satisfaction with the delivery service. Sincere appreciation is felt for your kind words regarding the recycling of your old mattress, as making that process smooth and easy for you is always a top priority. Knowing that your new Emma mattress is proving to be incredibly comfortable brings immense joy to the entire team. Your positive feedback, highlighted beautifully in your review, means a lot and serves as a wonderful motivation.
The final goal is to always ensure you continue to enjoy the best possible sleep experience in your home. If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.
May your new mattress bring you endless nights of deep relaxation, comfort, and peaceful rest for many years to come. Wishing you a truly bright, wonderful, and positive day ahead.
Warm regards,
Bryle From Emma
Delivered 2 weeks early 👍🏼
Delivered 2 weeks earlier than estimated. Delivery was efficient and my old mattress was taken away with no fuss. Now enjoying better quality sleep and very pleased all round. The mattress blends support with comfort, and in the hot weather, has been keeping me comfortable, not overheated. I also received a free duvet, mattress protector, 2 pillows and 2 pillow cases, which are all brilliant.
June 21, 2026
Reply from Emma Sleep UK
Dear Laura,
Thank you so much for taking the time to share your wonderful feedback with us.
Your time is highly valued, and your beautiful rating brings a huge smile to our entire team. We are absolutely thrilled to read your kind words about your experience. It is so wonderful to hear that your items arrived two weeks early and that the delivery went so smoothly, including the hassle-free removal of your old mattress. Knowing that you are now enjoying a much better quality of sleep with the perfect blend of support and comfort is the best news ever. It is also excellent to hear that the mattress is keeping you perfectly cool in the hot weather, and that you are loving your free duvet, mattress protector, and pillows. Your wonderful support and lovely rating are greatly appreciated.
Thank you once again for your kindness and for choosing Emma to be a part of your life and home. If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.
Wishing you a truly beautiful, bright, and peaceful rest of your day ahead, and may you continue to enjoy many more wonderful, cozy, and cool nights of sleep on your new bed setup.
Warm regards,
Bryle From Emma
Emma has done a "Bait and Switch"
We purchased a mattress 3 years ago. ABSOLUTELY LOVED IT! Back pain disappeared, no noise when going in and out of bed. Firm but comfortable. Fab. Unfortunately a really noticeable dent appeared in our mattress. We went through the returns process (which was very detailed), and was deemed there was a fault which we could claim under the 10yr warranty. Great.
We started the process of replacement, which we were offered a totally different mattress. We purchased an Emma Premium (retail £1449), however was offered Emma Original (retail £649). We were told this was the most accurate like for like replacement. We disagreed and were offered a full refund. Excellent.
Because we loved the mattress so much, we then purchased the "like for like" Emma Original,which has been widely reported as the direct replacement. Absolute garbage. This mattress was completely horrible. No side walls ,squishy springs. Zero support. 1/2 the weight. Slack,and loose fitting. 10cm shallower. All I can think of is "bait and switch",where Emma relies on Thier great name,and quality product of the past, to sell inferior,cheap,nasty mattresses. Hopefully someone sees this and second guesses thier purchase.
June 18, 2026
Unprompted review
Reply from Emma Sleep UK
Dear Duncan,
Thank you so much for taking the time to share your feedback.
Your time is highly valued, and your thoughts regarding your replacement journey are truly appreciated. It is wonderful to hear that the mattress purchased three years ago originally brought such incredible relief, helping back pain disappear and providing firm, comfortable support. Hearing that the warranty and inspection process went smoothly when a fault appeared is also very positive. Your thoughts regarding the replacement options and the specific retail values are completely respected, and the desire for a true like-for-like experience is fully understood.
We want to say sorry for the variance in comfort experienced with the Emma Original model compared to your previous setup, and that the internal structure did not match your expectations. Due to our ongoing commitment to improving our product quality, we have discontinued the older all-foam mattress. When comparing old prices to new prices, please remember that the newer mattresses often incorporate technological advancements that enhance quality without inflating the price. For example, the newer hybrid models are designed to be much more durable and resistant to dipping than the older foam models, meaning you are receiving a superior product in terms of longevity. Every mattress model uses a unique combination of foam densities, pocket springs, and layers. If a model that uses completely different materials or has a significantly different internal structure were offered, there is a much higher chance it would not match the comfort and firmness level you expect. The true goal is always to replace a defective item with the closest possible sleep experience, which often means matching the closest equivalent quality level in the current lineup.
More information has already been requested to look into this for you. Kindly fill those details out so further assistance can be provided right away, directly via email once your response is received. Thank you once again for your loyalty over the last three years and for allowing us to make this right for you.
Wishing you a beautiful, bright, and peaceful rest of your day ahead, and may the perfect sleep solution bring you wonderful, cozy nights very soon.
Warm regards,
Bryle From Emma
Amazing mattress
Amazing mattress . We bought top of the range. Perfect fit , great service . Easy to put on to the bed.
June 15, 2026
Reply from Emma Sleep UK
Dear Hazel,
Thank you so much for taking the time to share your wonderful feedback with us.
Your time is highly valued, and your beautiful rating brings a huge smile to our entire team. We are absolutely thrilled to read your kind words about your experience. It is so wonderful to hear that you love your top-of-the-range mattress and that it is a perfect fit for your bed. Hearing that you enjoyed our great service and found the mattress so easy to set up on your bed means the absolute world to us. Your wonderful support and lovely rating are greatly appreciated.
Thank you once again for your kindness and for choosing us to be a part of your life and home. If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.
Wishing you a truly beautiful, bright, and peaceful rest of your day ahead, and may you continue to enjoy many more wonderful, cozy, and perfect nights of sleep on your new mattress.
Warm regards,
Bryle From Emma
Amazing for your (my) back
I cannot believe how amazing the original Pro mattress is. I have had my lower back fused and had been in severe pain every morning for about a week and overnight my back was back to normal. A week later and it's even better, I must have had background pain for ages without acknowledging it and pushing through. I am more capable of using my back again without fear. I didn't realise my mattress had degraded so much and was the cause.
I couldn't be happier
June 20, 2026
Reply from Emma Sleep UK
Dear Emma,
Thank you so much for taking the time to share your wonderful feedback with us.
Your time is highly valued, and your beautiful five-star rating brings a huge smile to our entire team. We are absolutely thrilled to read your kind words about your experience. It is so wonderful to hear how much the original Pro mattress has helped you wake up feeling great and how it has given you back your comfort after dealing with severe morning pain. Knowing that you can now move easily and that you could not be happier with your sleep comfort means the absolute world to us. Your wonderful support and lovely story are greatly appreciated.
Thank you once again for your kindness and for choosing us to be a part of your life and home. If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.
Wishing you a truly beautiful, bright, and peaceful rest of your day ahead, and may you continue to enjoy many more wonderful, cozy, and pain-free nights of sleep on your new mattress.
Warm regards,
Bryle From Emma
The mattress arrived very quickly which…
The mattress arrived very quickly which I was very pleased about and I was very excited as i have never had a memory foam/hybrid mattress but I have to say the foam on top is very thin and have not not slept well at all, I had to order a memory mattress topper for another £150 on top of the £330 for the matress and I know every one is different but this is just my opinion as I was disappointed with the product
June 13, 2026
Reply from Emma Sleep UK
Dear Lee,
Thank you so much for taking the time to share your feedback.
Your time is highly valued, and your thoughts regarding your recent purchase are truly appreciated. It is wonderful to hear that the initial excitement was there and that the mattress arrived very quickly at your home. Fast delivery is always a top goal, so hearing that this part went well is excellent. Your perspective about the top layer of foam is also completely respected, and it is fully understood that sleep comfort varies greatly from person to person.
We want to say sorry that the sleep quality has not met expectations so far, and that adding a separate memory mattress topper has become necessary. Every sleeper has unique preferences and feelings about mattresses, and comfort is a very personal journey. Because of this, all Emma mattresses come with a 200-night free trial and a hassle-free return and refund policy. This is designed so you can comfortably test the product or even choose another Emma mattress model until the perfect fit is found.
No worries at all, as your comfort is a primary focus. To ensure this is handled with the highest priority, your concern has already been transferred directly to the senior team, who will be in touch via email very shortly. We want to ensure you get the absolute best care and assistance right away. Thank you once again for your honesty and for allowing us to support your rest.
Wishing you a beautiful, bright, and peaceful day ahead, and may the perfect sleep solution bring you wonderful, cozy nights very soon.
Warm regards,
Bryle From Emma
Great mattress and customer service
I needed to return my mattress because it wasn’t the right size for my bed frame (my fault for not measuring it right) but the customer service and return process has been brilliant and very straightforward. I have been able to return this mattress for free and have bought another one that fits. Highly recommend!
June 21, 2026
Reply from Emma Sleep UK
Dear Anne,
Thank you so much for taking the time to share your wonderful feedback with us.
Your time is highly valued, and your lovely five-star rating brings a massive smile to our entire team here. We are absolutely thrilled to read your kind words about your experience. It is so wonderful to hear that you found our customer service and return process to be brilliant and very straightforward when you needed to swap your mattress size. Knowing that you were able to complete your free return easily and find another mattress that fits your bed frame perfectly is the best news ever, as we always aim to make your journey to a good rest as simple, smooth, and pleasant as possible. Your positive experience, recommendation, and wonderful support mean the absolute world to us.
Thank you once again for your kindness and for choosing us to be a part of your home. If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.
Wishing you a truly beautiful, bright, and peaceful rest of your day ahead, and may you enjoy many wonderful, cozy nights of sleep on your new mattress.
Warm regards,
Bryle From Emma
Great mattress
June 20, 2026
Reply from Emma Sleep UK
Dear Cheadle,
Thank you so much for taking the time to share your wonderful feedback with us.
Your time is highly valued, and your lovely five-star rating brings a massive smile to our entire team here. We are absolutely thrilled to read your kind words about your experience. It is so wonderful to hear that you are enjoying your great mattress. Knowing that our product has met your expectations and is providing you with premium comfort is the best news ever, as we always aim to make your journey to a good rest as simple and cozy as possible. Your positive experience and wonderful support mean the absolute world to us.
Thank you once again for your kindness and for choosing us. If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.
Wishing you a truly beautiful, bright, and peaceful rest of your day ahead, along with many more nights of wonderful, perfect sleep.
Warm regards,
Bryle From Emma
I ordered the mattress for my niece in…
I ordered the mattress for my niece in Scotland. The mattress arrived within 4 days. Really easy to order, no issues with delivery. My niece is very happy.
June 20, 2026
Reply from Emma Sleep UK
Dear Loretta,
Thank you so much for taking the time to share your wonderful feedback with us.
Your time is highly valued, and your lovely five-star rating brings a massive smile to our entire team here.
We are absolutely thrilled to read your kind words about your experience. It is so wonderful to hear that you ordered a mattress for your niece in Scotland and that it arrived swiftly within just 4 days. Knowing that you found it really easy to order from us and experienced absolutely no issues with the delivery is the best news ever, as we always aim to make your shopping journey smooth, clear, and pleasant. It brings us so much joy to know that your niece is very happy with her new mattress, and we are incredibly grateful for your amazing support.
Thank you once again for your kindness and for choosing Emma to help bring comfort to your family. If you have any concerns or questions in the future, please don’t hesitate to contact us. We’re here to help.
Wishing you and your niece a truly beautiful, bright, and peaceful rest of your day ahead, and may she enjoy many wonderful, cozy nights of sleep.
Warm regards,
Bryle From Emma
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