I had a great experience with Emmers online service. Everything was smooth, quick, and very professional. Their support team responded promptly and clearly, and I got the help I needed without any del... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently had my saddle checked by Emmers and Erreplus Saddles , and I couldn’t be happier with the service .They were incredibly helpful and professional. They took the time to really assess what my... See more
Company replied
Very quick delivery, many available sizes, made it very easy for me to find boots seeing as I have a weirdly proportioned foot. The boots came in Greta condition and fitted perfectly!
Company replied
The jacket was delivered fast! Samshield michaela jacket seems to be warm and great with wet and cold weather. The only thing is, that one of the hood snap buttons broke, while trying to open the... See more
Company replied
Company details
About Emmers Equestrian
Written by the company
Emmers Equestrian can be described as equestrian heaven for horse riders worldwide since 1983.
Their 3 stores and online shop are equipped with the largest stock in equestrian luxury brands, a customer-friendly service and the most professional support.
Other customers say: “Emmers can be described as a must-visit theme park for equestrians... Like when you tour the Paris region, the Eiffel tower is on the itinerary, just like Disneyland."
Their 3 stores and online shop are equipped with the largest stock in equestrian luxury brands, a customer-friendly service and the most professional support.
Other customers say: “Emmers can be described as a must-visit theme park for equestrians... Like when you tour the Paris region, the Eiffel tower is on the itinerary, just like Disneyland."
Contact info
Bernard Kempplein 23, 3930, Hamont, Belgium
- +32(0)11 664 773
- hello@emmers.eu
- emmers.eu
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had just what I wanted in stock &…
Had just what I wanted in stock & delivery to the UK was so quick. Delighted with the service & the product.
Thank you.
March 30, 2025
Everything fine
March 19, 2025
Reply from Emmers Equestrian
Thank you for your review! Great to hear everything went well. We look forward to helping you again!
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for your review! We're glad to hear you were happy with the fast and professional service. If there’s anything we can improve to make your next experience a 5-star one, we’d love to hear it!
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for your enthusiastic review! We're thrilled to hear you were happy with the price, service, quality, and fast delivery. Hope to see you again soon!
Senna - Emmers Equestrian
Very fast shipping
Very fast shipping, beautiful packaging and customer service. Highly recommend xx
March 16, 2025
Reply from Emmers Equestrian
Thank you so much for your lovely review! We're glad you appreciated the fast shipping, beautiful packaging, and our customer service. Thanks for the recommendation!
Senna - Emmers Equestrian
Love this store
Everything is always great when i order from here but this time the delivery date was a bit wrong
March 16, 2025
Reply from Emmers Equestrian
Thank you for your kind words and your continued trust in us! We're sorry to hear the delivery timing was off this time. We'll do our best to ensure everything goes perfectly with your next order!
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for your review! We're happy you appreciated the quick delivery, wide selection, and good service. Hope to assist you again soon!
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for your kind review! We're glad the shipping to Sweden was fast and that you had a great experience. Hope to see you again soon!
Senna - Emmers Equestrian
easy experience
it is easy to place order,
Nina helps me a lot after place order .
thank you
March 7, 2025
Reply from Emmers Equestrian
Thank you for your lovely review! We're happy to hear the ordering process was smooth and that Nina could assist you so well. We'll be sure to pass on your kind words to her!
Senna - Emmers Equestrian
Always in time
Always in time, great SAV, the shop online and on the place is really great, I love it ! Thanks Emmers Team
February 12, 2025
Reply from Emmers Equestrian
Thank you so much for your kind words! We're happy to hear you enjoy both our online and in-store experience. Your support means a lot to the whole Emmers team—hope to see you again soon!
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for the positive feedback!
Reply from Emmers Equestrian
Good afternoon,
Thank you for your review. We appreciate your feedback. Our shipping costs are based on the weight and size of the package, as well as the destination country. Please know that we only charge the actual shipping costs. We’ll definitely take your comments into consideration as we continue to improve our service. Thanks again for sharing your thoughts with us!
Nevertheless, we hope you enjoy your purchases and hope to serve you again next time.
Kind regards,
Nina - Emmers Equestrian
Good service,delivery on time.I…
Good service,delivery on time.I recommand Emmers Equestrian.
February 23, 2025
Reply from Emmers Equestrian
Thank you for your great review! We're happy to hear you’re satisfied with our service and on-time delivery. Thanks for the recommendation, and we hope to see you again soon!
Senna - Emmers Equestrian
Easy to shop
Easy to shop, quick delivery, excellent choice of products! Definitely recommended 🩷
February 23, 2025
Reply from Emmers Equestrian
Thank you for your lovely review! We're happy to hear you enjoyed shopping with us and found what you were looking for. Thanks for the recommendation — hope to see you again soon!
Senna - Emmers Equestrian
Good product
Fast Delivery and a very good product that fit perfectly the back of my horse
February 21, 2025
Reply from Emmers Equestrian
Thank you for your review! Great to hear that the product fits your horse perfectly and that delivery was fast. We hope to assist you again soon!
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for your review! We're delighted to hear that the delivery was quick and that you're happy with the beautiful product. Enjoy your purchase!
Senna - Emmers Equestrian
an order was delivered within couple of…
an order was delivered within couple of days, that is super fast
February 16, 2025
Reply from Emmers Equestrian
Thank you for your review! We're glad to hear your order arrived so quickly. We always strive for fast and efficient service. Hope to see you again soon!
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for your review! Great to hear that the delivery was fast. Hope to assist you again soon!
Senna - Emmers Equestrian
Great for ponies
Shipping was fast and this store had many pony size options in girths and other product groups.
February 16, 2025
Reply from Emmers Equestrian
Thank you for your review! We're happy to hear you found a great selection of pony-sized products and that the shipping was fast. Hope to assist you again soon!
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for your kind review! We're happy to hear you were pleased with the whole experience. We look forward to assisting you again!
Senna - Emmers Equestrian
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.